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Lexus of Sacramento
Sacramento, CA
3,001 Reviews
Lexus of Sacramento has won the prestigious League of Elite Award from Lexus. This award is presented to the top 60 dealerships that excel at sales, service, and overall ownership support. Our goal is not to win awards but rather to provide our customers with best possible automotive sales and service experience. We strive to make your satisfaction our number one focus with every interaction. We appreciate all the reviews we receive. Even the reviews with a less than a perfect score give us incite on how to improve our business practices. Thank you for your interest in Lexus of Sacramento.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:30 PM
Tuesday 8:30 AM - 7:30 PM
Wednesday 8:30 AM - 7:30 PM
Thursday 8:30 AM - 7:30 PM
Friday 8:30 AM - 7:30 PM
Saturday 9:00 AM - 7:30 PM
Sunday 10:00 AM - 6:30 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:30 PM
Sunday Closed
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Showing 3,001 reviews
February 15, 2021
Very friendly staff. Jerod was very caring. Besides being a considerate businessman, he is also a good human being. Did everything he could to make sure my heavily pregnant lady who insisted on following me a considerate businessman, he is also a good human being. Did everything he could to make sure my heavily pregnant lady who insisted on following me to the dealership was comfortable. More
by Eta
Verified Customer
February 15, 2021
I brought my car in for a warranty repair and everyone I dealt with was excellent. Friendly and professional. I would recommend your dealership to everyone. dealt with was excellent. Friendly and professional. I would recommend your dealership to everyone. More
by SALLEN8
February 15, 2021
Buying my certified RX 350 from Lexus of Sacramento was an excellent experience. So many cars to choose from. Selection was outstanding. The purchase process was straightforward. I really appreciated t an excellent experience. So many cars to choose from. Selection was outstanding. The purchase process was straightforward. I really appreciated the way the Sales Manager, Kent Owens, interacted with me. He answered every question directly. No haggling, no high pressure sales tactics. Kent and Lexus of Sacramento are so different in a positive way. I highly recommend this dealer for savings, staff and smooth purchase process. Simply outstanding from start to finish. More
by EAYOUN
February 14, 2021
My wife and I had a great experience. Definitely best inventory selection in the area. Looked at a RX450h CPO in the afternoon, and called back later in the evening when we decided to purchase. Set an ap inventory selection in the area. Looked at a RX450h CPO in the afternoon, and called back later in the evening when we decided to purchase. Set an appointment with David for 9 am next day and by the time we got there he had our paperwork and vehicle ready to go! We were in and out fast and everybody was great to work with. More
by YSABER
February 12, 2021
Excellent! We had no problems finding the car we wanted. David was extremely kind and was never pressuring! Awesome experience! Would highly recommend if you looking for a Lexus! David was extremely kind and was never pressuring! Awesome experience! Would highly recommend if you looking for a Lexus! More
by Elyza
Employees Worked With
David J. Toves
February 11, 2021
My wife and I were not sure what to expect when visiting Lexus of Sacramento. We were ready to defend ourselves from the sales people. And we were ready for the bait and switch technics, fast talking fina Lexus of Sacramento. We were ready to defend ourselves from the sales people. And we were ready for the bait and switch technics, fast talking financing and extras, etc. Instead of that, we were greeted by a warm sales team ready to serve us and help us find what we wanted. They asked us questions and listened to our answers. We left there very satisfied with the sales team and got exactly what we were looking for at a fair price. I look forward to going back for our next car. More
by DDUPREE
Employees Worked With
Ernie Wassersleben, Eric Wilson
February 11, 2021
I had a great experience at Lexus of Sacramento! Carlos Cave and Robert Escobosa were so helpful and knowledgeable. They were efficient and experienced. I would buy all my cars here! Cave and Robert Escobosa were so helpful and knowledgeable. They were efficient and experienced. I would buy all my cars here! More
by Macy
February 10, 2021
I was greeted immediately upon arrival at dealership. Service staff was friendly and professional. Service was completed within the estimated time. This has been my experience since purchasing our Lexu Service staff was friendly and professional. Service was completed within the estimated time. This has been my experience since purchasing our Lexus in 2015. More
by SLB
Employees Worked With
February 10, 2021
Superb customer service! My service advisor, Nick Cruz, provides unparalleled support! That is why I keep on coming back at Lexus of Sacramento. More power to Lexus! provides unparalleled support! That is why I keep on coming back at Lexus of Sacramento. More power to Lexus! More
by gbatilando
Employees Worked With
February 10, 2021
This is my forth Lexus, and I have been taking my car to the Lexus of Sacramento since 2002. Lexus always provide excellent service! I recommend then all the time! the Lexus of Sacramento since 2002. Lexus always provide excellent service! I recommend then all the time! More
by THEGBE
