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Lexus of Sacramento

Sacramento, CA

4.7
3,001 Reviews
Lexus of Sacramento has won the prestigious League of Elite Award from Lexus. This award is presented to the top 60 dealerships that excel at sales, service, and overall ownership support. Our goal is not to win awards but rather to provide our customers with best possible automotive sales and service experience. We strive to make your satisfaction our number one focus with every interaction. We appreciate all the reviews we receive. Even the reviews with a less than a perfect score give us incite on how to improve our business practices. Thank you for your interest in Lexus of Sacramento.
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2600 Fulton Ave

Sacramento, CA

95821

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Showing 3,001 reviews

March 01, 2021

Always get the best service! Ernie was great, friendly, no hassle and made the process quick and smooth. Thank you Ernie! Lexus is the best! More

by MARIEHERNANDEZ390
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Escobosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ernie Wassersleben, Eric Wilson
Mar 01, 2021 -

Lexus of Sacramento responded

Marie - Thank you for taking the time to share! We appreciate your business and are happy to hear that Ernie went the extra mile to assist you. Drive safely, and we hope to see you again at Lexus of Sacramento!

February 26, 2021

Even with Covid restrictions the dealership is as wonderful as ever. Everyone is courteous and efficient. Although I was not expecting a 30k mile service, Nick was flexible and most of it was co More

by WVBABE5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jennessa (sp?) was very pleasant and helpful giving Nick a message and bring my car out.
Feb 26, 2021 -

Lexus of Sacramento responded

Thank you so much for being a great Lexus of Sacramento customer! We are so happy to hear that you can depend on our team for excellent service, every visit. Enjoy your weekend!

February 26, 2021

Excellent service. Brandy kept me informed every step of the way and carefully explained my service options. She even reached out to me after her normal hours. Brandy's efforts at Lexus of Sacramento subs More

by STEVE1790
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandy Joseph
Feb 26, 2021 -

Lexus of Sacramento responded

Steve - There is nothing we love more than seeing kind feedback about our wonderful team. Thank you for taking the time to post a great review about Brandy! We are delighted that you can depend on her for excellent service. - Lexus of Sacramento team

February 25, 2021

I have worked with Tracy cach on services on my car for years. And I will never go elsewhere. All ways a great experience. Simply amazing thank you More

by titan2gs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tracey Cach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 25, 2021 -

Lexus of Sacramento responded

We are very happy to hear that Tracey provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Christian Simon General Manager Lexus of Sacramento - The Elite of Lexus

February 24, 2021

I have to say my experience at Lexus of Sacramento was a good one. Since I live 60 miles away I don’t have the opportunity to take the car for oil change. The service at Lexus of Sacramento was really excel More

by LARRYNDANIELS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Foltz
Feb 24, 2021 -

Lexus of Sacramento responded

Larry, thank you for the review! We are grateful that we got the opportunity to assist you here at Lexus of Sacramento, and it means a lot to know that we left a good impression. We hope to see you again sometime!

February 24, 2021

I called and set up appt to see all my choices and Ron was the salesmen that help me. It was perfect with all the cars I had to choose from. They didn’t rush me!!! Very happy thanks More

by ABCFAMILY.3
Recommend Dealer
Yes
Employees Worked With
Ron Kaulen
Feb 24, 2021 -

Lexus of Sacramento responded

We are delighted that Ron and the team could deliver a five-star experience! Thank you for taking the time to review Lexus of Sacramento.

February 23, 2021

I also would highly recommend this dealer. My experience with a recently purchased RX 350 has been outstanding from both the sales and service side. Both Ernie W and Christina C were knowledgeable, transpa More

by JIMSPANO50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christina Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Keon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ernie Wassersleben, Eric Wilson
Feb 23, 2021 -

Lexus of Sacramento responded

Thank you for taking the time to leave us this review! We are proud that we earned your business here at Lexus of Sacramento, and we will certainly let Ernie, Christina, and Kevin know that you appreciate their help. We hope that you continue to enjoy your Lexus RX 350!

February 23, 2021

Thank you for taking good care of our cars. The entire staff that helped me were courteous and thoughtful. So nice to have your dealership in our neighborhood. More

by SANDYJ9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandy Joseph
Feb 23, 2021 -

Lexus of Sacramento responded

Thank you for trusting our team with your business! We are proud to have you as a customer and we look forward to welcoming you back to Lexus of Sacramento in the future.

February 23, 2021

Kent Owens made the process very easy and most satisfying; he is most efficient and knowledgeable about the RX350 and the dealership. This is my 4th Lexus since 1990 and my best experience yet!! More

by JERRY4235
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kent Owens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christina Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Wilson
Feb 23, 2021 -

Lexus of Sacramento responded

Hello, Jerry! Thanks for sharing your thoughts about your experience with Lexus of Sacramento. We're so glad you enjoyed working with Kent. We appreciate your business and hope to see you again soon! Enjoy your new Lexus! Christian Simon General Manager Lexus of Sacramento - The Elite of Lexus

February 19, 2021

Shirley and I feel the Sacramento Lexus is a very good place to have our car serviced and a far place to buy a new car. Thank you, Jack & Shirley More

by HPJACK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Huttleston, Ernie Wassersleben
Feb 19, 2021 -

Lexus of Sacramento responded

Jack and Shirley, we are proud to have you as customers and are grateful for your kind review. Thank you from all of us at Lexus of Sacramento!

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