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Lexus of Sacramento
Sacramento, CA
3,001 Reviews
Lexus of Sacramento has won the prestigious League of Elite Award from Lexus. This award is presented to the top 60 dealerships that excel at sales, service, and overall ownership support. Our goal is not to win awards but rather to provide our customers with best possible automotive sales and service experience. We strive to make your satisfaction our number one focus with every interaction. We appreciate all the reviews we receive. Even the reviews with a less than a perfect score give us incite on how to improve our business practices. Thank you for your interest in Lexus of Sacramento.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:30 PM
Tuesday 8:30 AM - 7:30 PM
Wednesday 8:30 AM - 7:30 PM
Thursday 8:30 AM - 7:30 PM
Friday 8:30 AM - 7:30 PM
Saturday 9:00 AM - 7:30 PM
Sunday 10:00 AM - 6:30 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:30 PM
Sunday Closed
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Showing 3,001 reviews
March 08, 2021
The salesman was nice and I feel like I got a pretty good deal on my 2017 Kia Sorento. The detailing was pretty bad. I had to have them go back and re-clean the upholstery. deal on my 2017 Kia Sorento. The detailing was pretty bad. I had to have them go back and re-clean the upholstery. More
by MICHAEL
Verified Customer
March 08, 2021
Sales staff were knowledgeable and very efficient. I was able to test drive 2 cars and complete my purchase in just a few hours. And, in advance of my visit i received excellent updates on vehicle availabi able to test drive 2 cars and complete my purchase in just a few hours. And, in advance of my visit i received excellent updates on vehicle availability via email. More
by ABBENNETT
March 08, 2021
Our shopping process was very enjoyable. Lee was able to get us the perfect vehicle, and the process was seamless. Great customer service I would definitely recommend! get us the perfect vehicle, and the process was seamless. Great customer service I would definitely recommend! More
by DAN_GON
March 08, 2021
Ah man. Where to start? It was an absolute painless experience. Ernie and the team took care of me and even drove my car from Sacramento to my home. I highly recommend anyone to purchase their next veh experience. Ernie and the team took care of me and even drove my car from Sacramento to my home. I highly recommend anyone to purchase their next vehicle from Lexus of Sacramento. Thank you so much for the pleasant experience. More
by ZENAIDO.ARAUZA
Employees Worked With
Other Employees :
Ernie Wassersleben, Eric Wilson, Chuck Baccarella
March 08, 2021
Always a pleasant experience with lexus of Sacramento.... I would not go anywhere else. They are always so kind and helpful, never had a bad time there... I would not go anywhere else. They are always so kind and helpful, never had a bad time there... More
by Mallory
March 03, 2021
Mike Huttleston has helped me for my car services for years. He is very honest, knowledgeable and helpful. I always feel satisfied with his services. Thank you so much. years. He is very honest, knowledgeable and helpful. I always feel satisfied with his services. Thank you so much. More
by TTT
Employees Worked With
Mike Huttleston
March 03, 2021
Great job and the staff are always very helpful with excellent customer service! Very fast with the service as well. And explained the work that was performed thoroughly excellent customer service! Very fast with the service as well. And explained the work that was performed thoroughly More
by LPSCOTT1916
March 03, 2021
Excellent world class service! The staff is professional and attentive and make you feel safe and welcome. Thank you for doing a great job with my servicing appointment. and attentive and make you feel safe and welcome. Thank you for doing a great job with my servicing appointment. More
by CATHERINE7657
Employees Worked With
Erik
March 02, 2021
The staff is friendly, attentive and truly puts customers first. The top notch service sets them apart and we will be back for all of our servicing needs and future cars! first. The top notch service sets them apart and we will be back for all of our servicing needs and future cars! More
by RCGREGG91
March 02, 2021
Great service as always. Brandy was responsive and professional. Loyal customer for 17 years and multiple Lexus vehicles. One has over 200k miles and no major mechanical issues. You keep my vehicle professional. Loyal customer for 17 years and multiple Lexus vehicles. One has over 200k miles and no major mechanical issues. You keep my vehicles in excellent shape. More
by Mbh
Employees Worked With
Brandy Joseph
