Back

Lexus of Sacramento

Sacramento, CA

4.7
3,001 Reviews
Lexus of Sacramento has won the prestigious League of Elite Award from Lexus. This award is presented to the top 60 dealerships that excel at sales, service, and overall ownership support. Our goal is not to win awards but rather to provide our customers with best possible automotive sales and service experience. We strive to make your satisfaction our number one focus with every interaction. We appreciate all the reviews we receive. Even the reviews with a less than a perfect score give us incite on how to improve our business practices. Thank you for your interest in Lexus of Sacramento.
Contact Dealership

2600 Fulton Ave

Sacramento, CA

95821

Directions

By Type

Showing 3,001 reviews

March 11, 2021

People in Lexus of Sacramento are awesome. They are very friendly and I will recommend Lexus of Sacramento to my friends and family. Good job More

by PEEHBEAR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerod Horch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Reid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kal Jaber, Eric Wilson
Mar 11, 2021 -

Lexus of Sacramento responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Christian Simon General Manager Lexus of Sacramento - The Elite of Lexus

March 11, 2021

I loved doing business with Lexus of Sacramento. The sales and management personnel were all excellent to work with and made my experience very satisfying! The salesman (Dave Morgan) was professional, k More

by CRAIGLJ7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mustafa Rashid, David Morgan
Mar 11, 2021 -

Lexus of Sacramento responded

Thank you so much for taking the time to share your feedback with us, Craig. We are delighted to learn about your positive experience with Dave and our team here at Lexus of Sacramento. If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Congratulations on your new purchase, Craig! Christian Simon General Manager Lexus of Sacramento - The Elite of Lexus

March 11, 2021

It was a pleasure working with Mike Boyd on buying my new car. Not at any time did I feel pressured to make decisions. He was very informative with options available in order for me to make the right choic More

by SCHISOM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Zinda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Wilson, Michael Boyd
Mar 11, 2021 -

Lexus of Sacramento responded

Thank you for taking the time to share! We are very proud of our team and happy to hear that you had such a successful experience working with Mike. Drive safely in your new vehicle, and congratulations! We hope to see you back at Lexus of Sacramento for your first oil change!

March 10, 2021

The Service Department is splendid. Eric is a wonderful, caring manager to us custimers. Brandy is an excellent, knowledgeable, helpful service associate snd always makes sure my work is done correctly. More

by bthalacker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandy Joseph, Eric Foltz
Mar 10, 2021 -

Lexus of Sacramento responded

Thank you for choosing Lexus of Sacramento, your feedback and rating mean a lot to us. We're glad Eric and Brandy delivered such an excellent experience, and we look forward to assisting you with any future automotive needs! Christian Simon General Manager Lexus of Sacramento - The Elite of Lexus

March 10, 2021

The overall experience was excellent. Current ability to drop off and pick up from the car owners house is a great help. The staff personnel, Erica, was excellent. More

by RODAN2722
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erika -the person who dropped off and picked up the car, was great!, Mike Huttleston
Mar 10, 2021 -

Lexus of Sacramento responded

Rodan, We appreciate your business and Erika and our team looks forward to serving you again soon! Christian Simon General Manager Lexus of Sacramento - The Elite of Lexus

March 10, 2021

I continue to come to Sacto Lexus dealer for the customer service I receive from Christine Carson. She is a good car advisor and if and when I buy a new car, I will shop with her. More

by PNABURRELL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christina Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2021 -

Lexus of Sacramento responded

Thank you for the great review! We appreciate your confidence in our team and are thrilled to hear that you had such a successful experience working with Christine. Drive safely, and we hope to see you again at Lexus of Sacramento!

March 09, 2021

Customer service was prompt, friendly, with virtually no waiting time for a courtesy car. Work done by Service was seamless, clean and done as agreed. More

by LMCARLSON2542
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandy Joseph
Mar 09, 2021 -

Lexus of Sacramento responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Christian Simon General Manager Lexus of Sacramento - The Elite of Lexus

March 09, 2021

We just received a great deal of RC from Robert. He is professional, knowledgeable, and with a friendly attitude. He made each step easy and pleasant. If you decide to browse cars in Lexus Sacramento, p More

by Jay Liu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Escobosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2021 -

Lexus of Sacramento responded

Jay, thank you for taking the time to share your glowing recommendation of Robert! We appreciate your business here at Lexus of Sacramento.

March 09, 2021

Nice people, friendly and helpful. Just brought in new RX350 for some plating I paid for for exterior and interior. Gave me a loaner which was nice. .Had question whene I picked up the car but service per More

by no screen name
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
None of the service people listed helped me, Eric Wilson
Mar 09, 2021 -

Lexus of Sacramento responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lexus of Sacramento. Please give us a call this week so that we're able to answer any questions you have. We're always happy to help! Christian Simon General Manager Lexus of Sacramento - The Elite of Lexus

March 09, 2021

Every time I go to Lexus of Sacramento for my car maintenance, the staff are always excellent in providing service to their clients - from making phone appointments, waiting in the lobby, to getting More

by ALYSSACAPA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandy Joseph
Mar 08, 2021 -

Lexus of Sacramento responded

Thank you, Alyssa! We appreciate your business and look forward to helping you with any questions or future vehicle needs. We are pleased to hear that you were comfortable while with us. Thank you for choosing Lexus of Sacramento. Christian Simon General Manager Lexus of Sacramento - The Elite of Lexus

...
177
...