Lexus of Sacramento

As always, at Lexus Sacramento -- Service was great! Staff was professional, friendly and fantastic. Ramiro was particularly helpful and courteous. And Carlos was great t work with for my new car purcha Staff was professional, friendly and fantastic. Ramiro was particularly helpful and courteous. And Carlos was great t work with for my new car purchase (and trade in). The service and sales team at Lexus is top notch! More

First 5,000 mile service was scheduled and performed without any issues. Promptly checked in for service and the estimate of the time it would take to complete was accurate. Love the coffee machine in without any issues. Promptly checked in for service and the estimate of the time it would take to complete was accurate. Love the coffee machine in the waiting area. More

The best, most trusted place to take your Lexus! My mom was a customer since I was young and when I bought my Lexus ( a no-brainer), I knew exactly where to take it for service! was a customer since I was young and when I bought my Lexus ( a no-brainer), I knew exactly where to take it for service! More

Never knew buying a car could be so easy! Pretty quick to get it all done. They let me take the car to my mechanic before we settled up with paperwork. Definitely a good experience. get it all done. They let me take the car to my mechanic before we settled up with paperwork. Definitely a good experience. More

Service wait was to long, customer service should indicate the wait to and ask if a customer wants to wait on repair or offer them a ride home or work it they want to leave. when I have to bring my c indicate the wait to and ask if a customer wants to wait on repair or offer them a ride home or work it they want to leave. when I have to bring my car back to have a repair my service was not good I was not told that I was gonna have to wait in the excessive of 3 hours for my car him being that I had a medical emergency that really prohibited me form staying that long it took almost 4hours to replace a tire. I left the dealership very sick. I would have help to be told how the service would take before hand, I would have come on another day. So you would have been given 5 🌟 if I hadn't experience such a long wait for repairs. More

Kathy was absolutely outstanding to work with. She made the entire process (looking at the vehicle on the lot, test driving, answering questions, explaining all options, explaining financing and down payme the entire process (looking at the vehicle on the lot, test driving, answering questions, explaining all options, explaining financing and down payment options, completing the sales information) so simple, friendly, and no-pressure. I’d purchase another vehicle there in the future and highly recommend Kathy to anyone who is looking for a new or used vehicle. More

Ernie made everything extremely easy during the pandemic. Extremely knowledgeable & ready to help. The whole store made you feel safe & was extremely clean without any concerns. Extremely knowledgeable & ready to help. The whole store made you feel safe & was extremely clean without any concerns. More

A great big THANK YOU to Kent Owens, Mike Z., and staff for another pleasant, non-pushy car leasing experience at Lexus of Sacramento! They go out of their way to please. I could not believe the deal I got for another pleasant, non-pushy car leasing experience at Lexus of Sacramento! They go out of their way to please. I could not believe the deal I got the third time around. I definitely would recommend this dealership. More

I visited for a scheduled maintenance on a busy work day and shared with Mr. Pantoja that I had a meeting to attend and wondered if I would be finished early enough to arrive on time. He was confident that and shared with Mr. Pantoja that I had a meeting to attend and wondered if I would be finished early enough to arrive on time. He was confident that the service would be completed but there might not be enough time to wash my car. He under promised and over delivered! My car was clean and running like a dream. Thanks so much. More

Good service... I would recommend this place to everyone .... mr Carlos was very nice and cooperative .... also mr Kevin Keon’s service was very great .... mr Carlos was very nice and cooperative .... also mr Kevin Keon’s service was very great More