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Lexus of Sacramento
Sacramento, CA
3,001 Reviews
Lexus of Sacramento has won the prestigious League of Elite Award from Lexus. This award is presented to the top 60 dealerships that excel at sales, service, and overall ownership support. Our goal is not to win awards but rather to provide our customers with best possible automotive sales and service experience. We strive to make your satisfaction our number one focus with every interaction. We appreciate all the reviews we receive. Even the reviews with a less than a perfect score give us incite on how to improve our business practices. Thank you for your interest in Lexus of Sacramento.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:30 PM
Tuesday 8:30 AM - 7:30 PM
Wednesday 8:30 AM - 7:30 PM
Thursday 8:30 AM - 7:30 PM
Friday 8:30 AM - 7:30 PM
Saturday 9:00 AM - 7:30 PM
Sunday 10:00 AM - 6:30 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:30 PM
Sunday Closed
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Showing 3,001 reviews
April 01, 2021
The employees are always pleasant and courteous. Very responsive to requests for appointments and follow-up. I appreciate the entire team at Lexus of Sacramento. responsive to requests for appointments and follow-up. I appreciate the entire team at Lexus of Sacramento. More
by CEAROSTEGUI
Verified CustomerEmployees Worked With
April 01, 2021
I would have given 5 stars, except for the fact that I had to ask what the problem was with the noise under the car (it was written on the invoice, tho) and the trunk and car interior had not been vacuume had to ask what the problem was with the noise under the car (it was written on the invoice, tho) and the trunk and car interior had not been vacuumed (don’t know if this service is still provided). More
by GRACEAUGHNEY3639
Employees Worked With
I don’t remember who the service rep was.
April 01, 2021
Lexus of Sacramento, simply the best dealership around. Christian Simon the GM, Michael Boyd, Salesman, Kevin in finance, and Christina in service. All Pros, Polite, and Helpful. Awesome team!! Christian Simon the GM, Michael Boyd, Salesman, Kevin in finance, and Christina in service. All Pros, Polite, and Helpful. Awesome team!! More
by JustMark
Employees Worked With
Other Employees :
The lady in customer service who assigns loaners. She is awesome, also. , Michael Boyd
March 31, 2021
AS always excellent service. Christina Carson is always excellent at explaining what needs to be done. She is available for questions and never seems rushed. Her customer service is outstanding. excellent at explaining what needs to be done. She is available for questions and never seems rushed. Her customer service is outstanding. More
by TERESA.REYNAGA
Employees Worked With
March 30, 2021
Everything I mean everything went well and smooth as soon as I walk in the door. I felt they were genuine and welcomed me immediately. They were transparent the price they told me was exactly the price as I walk in the door. I felt they were genuine and welcomed me immediately. They were transparent the price they told me was exactly the price that I got for my lease. No games no runaround no hidden costs! Unbelievable! I recommend access to any one and everyone More
by C.MATTHEW2020
Employees Worked With
Other Employees :
The guy signed on my paperwork with I forgot his name, Ron Kaulen, Ernie Wassersleben, Kathy Conole, Chuck Baccarella
March 30, 2021
Michael Boyd was amazing! He was super helpful and had so much knowledge that I felt completely comfortable with him. He took time to explain everything to me. When the time comes, I will definitely be so much knowledge that I felt completely comfortable with him. He took time to explain everything to me. When the time comes, I will definitely be back to work with Mr. Boyd again! More
by Trisha Curry
March 29, 2021
Jerod Horch very good customer services, responses to text very fast. We satisfied from last visit. The manager and sale person very friendly and good customer services. text very fast. We satisfied from last visit. The manager and sale person very friendly and good customer services. More
by LNHAN69
March 29, 2021
Brandy is always awesome to work with. She’s helpful and knowledgeable. Always pleasant and friendly. I didn’t have the opportunity to meet the manager of the service department because he was busy with a knowledgeable. Always pleasant and friendly. I didn’t have the opportunity to meet the manager of the service department because he was busy with a customer but I so very much appreciate that he had my front brakes done for free. So much appreciated! More
by SHERYL7
Employees Worked With
Brandy Joseph
March 29, 2021
Ernie and Kevin were both amazing and very Professional. I will definitely recommend Lexus of Sacramento to my other friends looking to buy a new or used Lexus I will definitely recommend Lexus of Sacramento to my other friends looking to buy a new or used Lexus More
by JEFF.PENROSE
