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Lexus of Sacramento
Sacramento, CA
3,001 Reviews
Lexus of Sacramento has won the prestigious League of Elite Award from Lexus. This award is presented to the top 60 dealerships that excel at sales, service, and overall ownership support. Our goal is not to win awards but rather to provide our customers with best possible automotive sales and service experience. We strive to make your satisfaction our number one focus with every interaction. We appreciate all the reviews we receive. Even the reviews with a less than a perfect score give us incite on how to improve our business practices. Thank you for your interest in Lexus of Sacramento.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:30 PM
Tuesday 8:30 AM - 7:30 PM
Wednesday 8:30 AM - 7:30 PM
Thursday 8:30 AM - 7:30 PM
Friday 8:30 AM - 7:30 PM
Saturday 9:00 AM - 7:30 PM
Sunday 10:00 AM - 6:30 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:30 PM
Sunday Closed
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Showing 3,001 reviews
April 30, 2024
I received excellent customer care from Basel at the Lexus of Sacramento Service Department, very attentive to my concern, quick resolution to the issue and he followed up afterwards to make sure I was Lexus of Sacramento Service Department, very attentive to my concern, quick resolution to the issue and he followed up afterwards to make sure I was satisfied with the solution, highly recommend them. More
by benanin
Verified CustomerEmployees Worked With
Basel Simirrioti
April 30, 2024
Tracey very very professional and good communicator and problem solving thank you for your service and kindness problem solving thank you for your service and kindness More
by staskulbidyuk
Employees Worked With
April 30, 2024
Everyone that I dealt with at the dealership was courteous and professional. They provided me with a courtesy vehicle while my vehicle is being serviced. courteous and professional. They provided me with a courtesy vehicle while my vehicle is being serviced. More
by 5cdevlin
Employees Worked With
April 29, 2024
AWESOME SERVICE, SUPER HELPFUL SERVICE ADVISOR, V MOUA SUPER HELPFUL WITH MY CAR AND QUESTIONS. SUPER HELPFUL WITH MY CAR AND QUESTIONS. More
by loandrew916
Employees Worked With
Other Employees :
V MOUA, Mike Huttleston, Mike Huttleston
April 29, 2024
The best dealership so far as to how they treat customers. This is my 4th visit to this dealership, I am not a regular customer but everytime I go to Lexus...I am treated with utmost importance. customers. This is my 4th visit to this dealership, I am not a regular customer but everytime I go to Lexus...I am treated with utmost importance. More
by Eramos1230
Employees Worked With
Mike Huttleston
April 29, 2024
The Lexus of Sacramento Dealership is the Best of the Best. Their Service Department Is outstanding from all the Service Advisors to the Manager and the Technicians. My Advisor Professional is Christi Best. Their Service Department Is outstanding from all the Service Advisors to the Manager and the Technicians. My Advisor Professional is Christina Carson and I have depended her for her advice for over Ten years ! She is truly honest, very courteous and an outstanding human being. Christina is totally trustworthy and therefore I take all her recommendations for the service needs. It is the main reason that I will Always drive a Lexus and always come back to Christina Carson for service appointments in the Lexus of Sacramento, 2600 Fulton Av Sacramento. More
by Hari Reddi
Employees Worked With
Other Employees :
All the Telephone Operators are kind,
April 28, 2024
Love love Carlos. So professional and friendly. Looking forward to working with him again in about two years. Thanks Carlos! So professional and friendly. Looking forward to working with him again in about two years. Thanks Carlos! More
by PHYLLIS.LAWSON
April 28, 2024
My service tech is the best! Efficient, professional with great follow up. Answers all my questions, or will research and get me an answer. The waiting area is always near and ti Efficient, professional with great follow up. Answers all my questions, or will research and get me an answer. The waiting area is always near and tidy, and appreciate the beverages Kexus provides its customers. The various seating arrangements and device charging areas is also appreciated. More
by markups_invalid03
Employees Worked With
Daren Malone
