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Lexus of Sacramento
Sacramento, CA
3,001 Reviews
Lexus of Sacramento has won the prestigious League of Elite Award from Lexus. This award is presented to the top 60 dealerships that excel at sales, service, and overall ownership support. Our goal is not to win awards but rather to provide our customers with best possible automotive sales and service experience. We strive to make your satisfaction our number one focus with every interaction. We appreciate all the reviews we receive. Even the reviews with a less than a perfect score give us incite on how to improve our business practices. Thank you for your interest in Lexus of Sacramento.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:30 PM
Tuesday 8:30 AM - 7:30 PM
Wednesday 8:30 AM - 7:30 PM
Thursday 8:30 AM - 7:30 PM
Friday 8:30 AM - 7:30 PM
Saturday 9:00 AM - 7:30 PM
Sunday 10:00 AM - 6:30 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:30 PM
Sunday Closed
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Showing 3,001 reviews
May 04, 2024
wonderful caring people, everyone works well together, the technicians are informed and do a great job of explaining the issues. the technicians are informed and do a great job of explaining the issues. More
by NGILL1
Verified Customer
May 03, 2024
I can’t say anything but their costumer service and service workmanship are excellent, I am very satisfied for all services that was done on my car. service workmanship are excellent, I am very satisfied for all services that was done on my car. More
by Superboy
Employees Worked With
Gus Reynoso
May 03, 2024
If I can give this place 1000 stars, I would best customer service ever! Been coming to this place for over 20 years I always feel well taken care of. customer service ever! Been coming to this place for over 20 years I always feel well taken care of. More
by Lexus
May 03, 2024
Went in for a different car, but it was unfornate that it was sold when we arrived. Kyle with no hesitation helped us with the gx 460 that we decided to purchase after leaving the dealership initially. I cal was sold when we arrived. Kyle with no hesitation helped us with the gx 460 that we decided to purchase after leaving the dealership initially. I called kyle and was shown the car, and was taken for a test drive. More
by EARL FABELLA
May 03, 2024
Sold me a car with mechanical problems which they should never placed on their lot to sell to the public. They took it back after I insisted and I choose another vehicle. They were accommodating in the end never placed on their lot to sell to the public. They took it back after I insisted and I choose another vehicle. They were accommodating in the end and did the proper thing. More
by LEWISSEAN0512
Employees Worked With
Other Employees :
My salesman did a good job. The manager I sat down with to fix the problem was professional and helpful
May 02, 2024
Christina, who took care of me when I brought my Lexus in for a sem-yearly maintenance appt. was the best. She was very clear about what needed to be done, very friendly and made the visit so comfortable for for a sem-yearly maintenance appt. was the best. She was very clear about what needed to be done, very friendly and made the visit so comfortable for me. Hope she can help me again the next time I come in. More
by jackking
Employees Worked With
May 02, 2024
Great communication, updates on progress and flexibilty with my schedule. Appreciate the loaner car also. with my schedule. Appreciate the loaner car also. More
by KDADDIO
Employees Worked With
May 02, 2024
Class act all the way! ! No pressure, tremendous service. Would highly recommend this top notch dealership ! No pressure, tremendous service. Would highly recommend this top notch dealership More
by JFIT1997
May 02, 2024
Everyone was/is very accommodating, service and information shared was great. Just a bit confused when didn’t see my rep I didn’t know where to go as didn’t look like a check in counter…counter w information shared was great. Just a bit confused when didn’t see my rep I didn’t know where to go as didn’t look like a check in counter…counter was not identified More
by SSTIGER750
Employees Worked With
Do t recall
May 02, 2024
The entire staff is very professional and treats their customers well. From Sales, Service to Management, all are very good at their job. I would definitely another car at Lexus of Sacramento. customers well. From Sales, Service to Management, all are very good at their job. I would definitely another car at Lexus of Sacramento. More
by ALANNGUYEN25
Employees Worked With
Other Employees :
Chuck Baccarella, Patrick Castano
