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Lexus of Sacramento

Sacramento, CA

Overview
Employees
Reviews
Vehicles
4.7
3,001 Reviews
Lexus of Sacramento has won the prestigious League of Elite Award from Lexus. This award is presented to the top 60 dealerships that excel at sales, service, and overall ownership support. Our goal is not to win awards but rather to provide our customers with best possible automotive sales and service experience. We strive to make your satisfaction our number one focus with every interaction. We appreciate all the reviews we receive. Even the reviews with a less than a perfect score give us incite on how to improve our business practices. Thank you for your interest in Lexus of Sacramento.
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2600 Fulton Ave

Sacramento, CA

95821

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Showing 3,001 reviews

May 08, 2024

Best place for advice and excellent customer service. They never try to sell you things you don't need. The waiting room is a good environment to work while you wait for your car. More

by Nandi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 08, 2024 -

Lexus of Sacramento responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Best Regards, Christian Simon General Manager

May 08, 2024

Robert Mercado was my sales representative, I do not recall any interaction with Jared Ivey. Overall my experience was very positive and I would recommend this dealership. More

by CSCOALE523
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Escobosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Khalid Jaber
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 08, 2024 -

Lexus of Sacramento responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Robert and our team, and we look forward to working with you again. Best Regards, Christian Simon General Manager

May 08, 2024

This was first time at Lexus Sacramento dealer for service, they promised the time I made, after the service everything is smooth, I will go there for the next time. More

by goodpoker33
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
V Moua
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 08, 2024 -

Lexus of Sacramento responded

Thanks for sharing your thoughts about your experience with Lexus of Sacramento. We appreciate your business and hope to see you again soon! Best Regards, Christian Simon General Manager

May 08, 2024

I absolutely prefer this dealership out of all Lexus locations. My service provider. 10 stars, super professional, and personal, felt like I was talking with an old friend. He also went above and beyon More

by sonjapaulgrotke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daren Malone
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 08, 2024 -

Lexus of Sacramento responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Best Regards, Christian Simon General Manager

May 08, 2024

They were courteous, timely, easy to work with, patient, no pressure, accommodating & friendly. I am now enjoying my new Lexus. Thank you Cyole Baker & Lexus of Sacramento. More

by CAROLLABBEY
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Zinda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cyole Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 08, 2024 -

Lexus of Sacramento responded

Thank you, Carol, for writing this review and letting us know how we are doing. Our customers are our top priority, and your feedback is greatly appreciated! We at Lexus of Sacramento are glad to have you as a customer. Best Regards, Christian Simon General Manager

May 07, 2024

I always have a nice experience at Lexus of Sacramento . Everyone is very professional and nice. Thank you. More

by LINSENGUJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tracey Cach
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 07, 2024 -

Lexus of Sacramento responded

We're delighted to know you've consistently had positive experiences at Lexus of Sacramento. Thanks for your kind words about our team's professionalism!

May 07, 2024

The salespeople and service advisors return calls and keep you informed regarding your vehicle status. More

by DDTC3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tracey Cach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raj Kundiwala
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 07, 2024 -

Lexus of Sacramento responded

Thanks for sharing about your experience with Lexus of Sacramento. We appreciate your business and hope to see you again soon! Best Regards, Christian Simon General Manager

May 07, 2024

Had a pleasant experience with this dealership, they took care of the issue professionally and with care. More

by Erick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vu
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May 07, 2024 -

Lexus of Sacramento responded

Thank you, Erick! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lexus of Sacramento. Best Regards, Christian Simon General Manager

May 07, 2024

Excellent customer service Very professional Happy with my new SUV hybrid Cyole is the best. He’s very professional and super helpful to us. More

by KLUANN
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cyole Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 07, 2024 -

Lexus of Sacramento responded

We are very happy to hear that Cyole provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Best Regards, Christian Simon General Manager

May 07, 2024

Fast, friendly customer service. He discussed everything thoroughly to ensure I understood everything that was happening with my vehicle. I would go to him again. More

by ERICAEEVANS1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Basel Simirrioti
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 08, 2024 -

Lexus of Sacramento responded

Thank you, Erica! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lexus of Sacramento. Best Regards, Christian Simon General Manager

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