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Lexus of Sacramento

Sacramento, CA

Overview
Employees
Reviews
Vehicles
4.7
2,976 Reviews
Lexus of Sacramento has won the prestigious League of Elite Award from Lexus. This award is presented to the top 60 dealerships that excel at sales, service, and overall ownership support. Our goal is not to win awards but rather to provide our customers with best possible automotive sales and service experience. We strive to make your satisfaction our number one focus with every interaction. We appreciate all the reviews we receive. Even the reviews with a less than a perfect score give us incite on how to improve our business practices. Thank you for your interest in Lexus of Sacramento.
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2600 Fulton Ave

Sacramento, CA

95821

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Showing 2,976 reviews

May 04, 2024

Everyone that we came into contact with at Lexus of Sacramento was an outstanding ambassador for Lexus. They clearly believe in the excellence of the card they sell. Carlos Cave,Jr gave us the best car More

by NEGRIMES
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Zinda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Cave
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Agerton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jared Ivey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daren Malone *****
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May 05, 2024 -

Lexus of Sacramento responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lexus of Sacramento. Best Regards, Christian Simon General Manager

May 04, 2024

Recently purchased a vehicle from Lexus of Sacramento, and the experience was exceptional. Had the best customer service from Raj! Raj and Kevin were incredibly professional, going above and beyond to mak More

by Mariana
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Kevin Keon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Raj Kundiwala
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May 05, 2024 -

Lexus of Sacramento responded

Thank you so much for your kind words, Mariana, and for taking the time to leave us this wonderful feedback! Best Regards, Christian Simon General Manager

May 04, 2024

Tony was great. I have been in the car business for a long time and his professionalism was top notch! More

by KKLEINERT72
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony
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May 05, 2024 -

Lexus of Sacramento responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Tony and our team, and we look forward to working with you again. Best Regards, Christian Simon General Manager

May 04, 2024

Gus is a great guy to work with. We had a long wait, but it was a busy day. Happy with the results. More

by robertkbest
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gus Reynoso
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May 05, 2024 -

Lexus of Sacramento responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Gus here at Lexus of Sacramento to be a positive one. Please don't hesitate to reach out if you need anything else. Best Regards, Christian Simon General Manager

May 04, 2024

Everyone treated me with respect and the process went by quickly. I would recommend friends to come there More

by DOROTHYLAVERNE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryon Burdette
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 05, 2024 -

Lexus of Sacramento responded

Here at Lexus of Sacramento, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, Dorothy, and it was a pleasure having you at the dealership. We appreciate your review! Best Regards, Christian Simon General Manager

May 04, 2024

wonderful caring people, everyone works well together, the technicians are informed and do a great job of explaining the issues. More

by NGILL1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Simon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tracey Cach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Russ McDuffie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : V and Aswad
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May 05, 2024 -

Lexus of Sacramento responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Lexus of Sacramento, we look forward to having you as one of our valued customers for many more years to come! Best Regards, Christian Simon General Manager

May 03, 2024

I can’t say anything but their costumer service and service workmanship are excellent, I am very satisfied for all services that was done on my car. More

by Superboy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gus Reynoso
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May 03, 2024 -

Lexus of Sacramento responded

We're so glad to know you had an excellent experience with our customer service and workmanship at Lexus of Sacramento. Thanks for trusting us with your car, we appreciate the positive feedback!

May 03, 2024

If I can give this place 1000 stars, I would best customer service ever! Been coming to this place for over 20 years I always feel well taken care of. More

by Lexus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tracey Cach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vu moua
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May 03, 2024 -

Lexus of Sacramento responded

1000 stars - that's high praise indeed! We're delighted to know you've been with us at Lexus of Sacramento for over two decades and continue to enjoy our service. Here's to many more years together!

May 03, 2024

Went in for a different car, but it was unfornate that it was sold when we arrived. Kyle with no hesitation helped us with the gx 460 that we decided to purchase after leaving the dealership initially. I cal More

by EARL FABELLA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle Reid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Cave
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 03, 2024 -

Lexus of Sacramento responded

Earl, we're glad to know that Kyle was able to assist you in finding the perfect GX 460 at Lexus of Sacramento. We appreciate your flexibility and patience during this process, enjoy your new ride!

May 03, 2024

Sold me a car with mechanical problems which they should never placed on their lot to sell to the public. They took it back after I insisted and I choose another vehicle. They were accommodating in the end More

by LEWISSEAN0512
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Zinda
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : My salesman did a good job. The manager I sat down with to fix the problem was professional and helpful
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May 05, 2024 -

Lexus of Sacramento responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience. Best Regards, Christian Simon General Manager

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