Lexus of Sacramento

I always have a nice experience at Lexus of Sacramento . Everyone is very professional and nice. Thank you. Everyone is very professional and nice. Thank you. More

The salespeople and service advisors return calls and keep you informed regarding your vehicle status. keep you informed regarding your vehicle status. More

Had a pleasant experience with this dealership, they took care of the issue professionally and with care. care of the issue professionally and with care. More

Excellent customer service Very professional Happy with my new SUV hybrid Cyole is the best. He’s very professional and super helpful to us. with my new SUV hybrid Cyole is the best. He’s very professional and super helpful to us. More

Fast, friendly customer service. He discussed everything thoroughly to ensure I understood everything that was happening with my vehicle. I would go to him again. He discussed everything thoroughly to ensure I understood everything that was happening with my vehicle. I would go to him again. More

Christina is very personable and I appreciate her help, She explains what needs to be done. She explains what needs to be done. More

The parts guy was very helpful and informative about my particular car. He was a former owner of a couple of F's. Also, the salesman who helped me did a good job in explaining what my options were to particular car. He was a former owner of a couple of F's. Also, the salesman who helped me did a good job in explaining what my options were to get my light fixed. I finally chose to go to a body shop and get the light fixed along with the rest of the dents. More

We took our time shopping for a car. We were in the market for a used plug-in hybrid. Lexus Of Sacramento was advertising the car that we needed at the right price on several web platfor We were in the market for a used plug-in hybrid. Lexus Of Sacramento was advertising the car that we needed at the right price on several web platforms including providing a CARFAX. I inquired on the availability of the car and received a call from Travis within minutes of the inquiry. Travis was very open and patient with all of my questions and concerns with buying a used car. I arrived at the dealership in the late afternoon went for the test drive and gave the car a once over. I guess you can say I am a picky buyer. It’s pretty clear that Travis has experience with customers like me. I didn’t feel any pressure from Travis or his management team to close the deal. Once we decided to buy the vehicle, Travis took the time needed to walk us through all of our options. While we were filling out the paperwork Travis had the car detailed once again- it was already showroom clean. By the time we finished all the paperwork, including a conference call with my credit union to validate prequalified loan interest rates, we got the keys it was late in the evening. I am sure that Travis was working well past his normal shift. Again, I never felt pushed or constrained for time. We felt really positive about our purchase. The following day, Travis followed up to make sure that we were happy with the vehicle. As a family, we have bought many cars over the years. This is the first time we’ve had this type of experience. If this is the basic standard for this dealership and Travis, they both deserve the five stars they received in this review. More

Nick is an excellent service manager. We have been using him for years.. and will continue with him. We have been using him for years.. and will continue with him. More

Daryn is amazing. He’s helpful, attentive and his customer service is the best. I’m in management and manage sales and operations. I wish all my customer service rep He’s helpful, attentive and his customer service is the best. I’m in management and manage sales and operations. I wish all my customer service reps were like him. Thank you! More