Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Lexus of Sacramento
Sacramento, CA
2,976 Reviews
Lexus of Sacramento has won the prestigious League of Elite Award from Lexus. This award is presented to the top 60 dealerships that excel at sales, service, and overall ownership support. Our goal is not to win awards but rather to provide our customers with best possible automotive sales and service experience. We strive to make your satisfaction our number one focus with every interaction. We appreciate all the reviews we receive. Even the reviews with a less than a perfect score give us incite on how to improve our business practices. Thank you for your interest in Lexus of Sacramento.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:30 PM
Tuesday 8:30 AM - 7:30 PM
Wednesday 8:30 AM - 7:30 PM
Thursday 8:30 AM - 7:30 PM
Friday 8:30 AM - 7:30 PM
Saturday 9:00 AM - 7:30 PM
Sunday 10:00 AM - 6:30 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:30 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,976 reviews
May 09, 2024
Nick Cruz has ALWAYS provided exceptional service, is very communicative about the process and he does it with a smile. He is the reason why we have been coming for 11 years! very communicative about the process and he does it with a smile. He is the reason why we have been coming for 11 years! More
by arianahenderson
Verified CustomerEmployees Worked With
May 09, 2024
Great service and very knowledgeable. IAlways do a great job for me And my car is still going with 140,000+ miles! IAlways do a great job for me And my car is still going with 140,000+ miles! More
by ELAINE S.
Employees Worked With
May 09, 2024
This dealership was great. Carlos was a professional, he provided timely responses with communication by phone, text, and email. In person, Carlos was able provide clear and de Carlos was a professional, he provided timely responses with communication by phone, text, and email. In person, Carlos was able provide clear and detail information from start to finish. More
by LAWRENCE555
May 09, 2024
My service advisor was great! Very knowledgeable and helpful! Gus was efficient and professional and thorough! Very knowledgeable and helpful! Gus was efficient and professional and thorough! More
by SLUDEMAN
Employees Worked With
May 08, 2024
Very nice, respectful and helped every step of the way of a 1st time buyer. a 1st time buyer. More
by ALANLOPE
May 08, 2024
Best place for advice and excellent customer service. They never try to sell you things you don't need. The waiting room is a good environment to work while you wait for your car. They never try to sell you things you don't need. The waiting room is a good environment to work while you wait for your car. More
by Nandi
Employees Worked With
May 08, 2024
Robert Mercado was my sales representative, I do not recall any interaction with Jared Ivey. Overall my experience was very positive and I would recommend this dealership. recall any interaction with Jared Ivey. Overall my experience was very positive and I would recommend this dealership. More
by CSCOALE523
May 08, 2024
This was first time at Lexus Sacramento dealer for service, they promised the time I made, after the service everything is smooth, I will go there for the next time. service, they promised the time I made, after the service everything is smooth, I will go there for the next time. More
by goodpoker33
Employees Worked With
May 08, 2024
I absolutely prefer this dealership out of all Lexus locations. My service provider. 10 stars, super professional, and personal, felt like I was talking with an old friend. He also went above and beyon locations. My service provider. 10 stars, super professional, and personal, felt like I was talking with an old friend. He also went above and beyond by keeping me updated on the progress of my service. Hands down the best experience. More
by sonjapaulgrotke
Employees Worked With
May 08, 2024
They were courteous, timely, easy to work with, patient, no pressure, accommodating & friendly. I am now enjoying my new Lexus. Thank you Cyole Baker & Lexus of Sacramento. no pressure, accommodating & friendly. I am now enjoying my new Lexus. Thank you Cyole Baker & Lexus of Sacramento. More
by CAROLLABBEY
