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Lexus of Sacramento
Sacramento, CA
2,990 Reviews
Lexus of Sacramento has won the prestigious League of Elite Award from Lexus. This award is presented to the top 60 dealerships that excel at sales, service, and overall ownership support. Our goal is not to win awards but rather to provide our customers with best possible automotive sales and service experience. We strive to make your satisfaction our number one focus with every interaction. We appreciate all the reviews we receive. Even the reviews with a less than a perfect score give us incite on how to improve our business practices. Thank you for your interest in Lexus of Sacramento.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:30 PM
Tuesday 8:30 AM - 7:30 PM
Wednesday 8:30 AM - 7:30 PM
Thursday 8:30 AM - 7:30 PM
Friday 8:30 AM - 7:30 PM
Saturday 9:00 AM - 7:30 PM
Sunday 10:00 AM - 6:30 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:30 PM
Sunday Closed
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February 15, 2025
I was disappointed in one aspect of my service appointment. When the car was being checked in, I pointed out to Gus that I had accidentally scraped the garage door frame when backing the car out. appointment. When the car was being checked in, I pointed out to Gus that I had accidentally scraped the garage door frame when backing the car out. Gus assured me that the white paint on the left front fender would be buffed out. It wasn’t done, and no mention of it not being done was made when I picked the car up. Also, I noticed on my drive home, there was a slight roughness in the engine at lower speed. Don’t really know what that was, but it was not mentioned in the report. Other than that everything seemed OK. More
by Rosalie
Employees Worked With
February 14, 2025
Excellent service! Technician Basel was courteous, friendly, professional and went out of his way to explain the service and go over the results. Scheduling was promp Technician Basel was courteous, friendly, professional and went out of his way to explain the service and go over the results. Scheduling was prompt and on time, and Basel took the time to listen and let me know my car’s service was important. More
by tayoung714
Employees Worked With
February 12, 2025
I was treated with the utmost disrespect, and I didn’t appreciate it not one bit appreciate it not one bit More
by Broader.detail-5a@icloud.com
Employees Worked With
February 07, 2025
Always a great experience at Lexus of Sacramento. My advisor Christina Carson is wonderful and is beyond professional. She was able to help me and answer any questions I had. My advisor Christina Carson is wonderful and is beyond professional. She was able to help me and answer any questions I had. More
by bryan_2o9
Employees Worked With
January 28, 2025
We’ve been with this dealership with all 3 of our Lexus vehicles. Always a great experience with great service representatives. Very knowledgeable and they don’t push services. vehicles. Always a great experience with great service representatives. Very knowledgeable and they don’t push services. More
by SACDRAGON81
Employees Worked With
January 26, 2025
Homer Mendoza did an excellent job determining how to approach the service my car needed and getting it done. Tremendous customer service! approach the service my car needed and getting it done. Tremendous customer service! More
by Modr81
Employees Worked With
January 24, 2025
My experience was good and the employees was very welcome, friendly atmosphere, and polite. Company was very clean. welcome, friendly atmosphere, and polite. Company was very clean. More
by Rhondamriddick
Employees Worked With
January 24, 2025
Gustavo communicated with me and kept me up to date perfectly throughout. He also treated me with the utmost respect. perfectly throughout. He also treated me with the utmost respect. More
by michaeltrovato
Employees Worked With
January 06, 2025
I had a minor service done, but as usual it was a smooth effortless appointment. My Lexus is 10 years old and I have had all of my service done at this location and I’m highly satisfied with their commitmen effortless appointment. My Lexus is 10 years old and I have had all of my service done at this location and I’m highly satisfied with their commitment to excellence. More
by Dln95
Employees Worked With
