Lexus of Route 10

EXCELLENT EXPERIENCE AT LEXUS ROUTE 10 I had a great experience purchasing my new NX 300! Christine Festa took me for test drives, answered my questions, and worked to get me the best deal I had a great experience purchasing my new NX 300! Christine Festa took me for test drives, answered my questions, and worked to get me the best deal. I did look at other cars at other dealers, but came back to Route 10 when ready to purchase. There was NEVER any pressure, and the process was painless. Mike spent a lot of time showing me all the features and how to use them. Tony Carlucci did all my paperwork and helped me get a lower interest rate. I would highly recommend LEXUS OF ROUTE 10 for your next purchase! I haven't used the Service Department yet, but have already heard that they are great. I LOVE MY NX 300! More

Brought in my car and received damages. Update as of Aug. 2019. Brought in the car for service. Before leaving the dealership noticed damaged to my car. They tried to fix it by cleaning but Update as of Aug. 2019. Brought in the car for service. Before leaving the dealership noticed damaged to my car. They tried to fix it by cleaning but the car already had nasty scratches. Please stay away. Their service has gone down hill. Also noticed a couple of owners complaining about damage to their cars. Will report to corporate. More

Service "Above and Beyond" I had gone shopping at Home Depot which is only a few miles from my home and Lexus of Route10. As I left the Home depot parking lot at about 3:00pm an I had gone shopping at Home Depot which is only a few miles from my home and Lexus of Route10. As I left the Home depot parking lot at about 3:00pm and onto Rout10, I experienced a significant vibration from the "front end" of my car. I had driven over 40 miles earlier in the day with no problems. Since Lexus Route10 was close, I immediately went there. At about 4:00pm, Myles Chizacky told me my car was ready and they found that they "found a rock wedged between the hub and shield" and there is NO CHARGE!!!! I was even more surprised when I went outside to my car and found that it had been WASHED!!!! More

Wonderful buying experience thanks to Jose, Juan & Nick Wonderful experience in purchasing my LX570 at Rt 10. Jose in Sales & Juan in Finance made sure that we achieved a win/win deal with great emphasis on Wonderful experience in purchasing my LX570 at Rt 10. Jose in Sales & Juan in Finance made sure that we achieved a win/win deal with great emphasis on customer satisfaction & quality. Nick was patient & very helpful in teaching me about the extensive controls & functions on this vehicle. I can highly recommend both the LX570 and the Lexus of Route 10 Dealership. More

Excellent I just picked up my third car from Lexus of Route 10. I went back because I have always received such great service. Christine, my sales rep made me I just picked up my third car from Lexus of Route 10. I went back because I have always received such great service. Christine, my sales rep made me feel like I was part of her family. Nick in IT helped with the tech stuff and Juan in financial was great. The service staff is great and I always feel so comfortable here, Everyone gets 5 stars from me. I will highly recommend Lexus of Route 10 to anyone, Kudos to you Mr, Meola and all your staff!!!! More

Always outstanding. Excellent service all the time from you guys. I can't never say enough about how great Route 10 Lexus is. From the sales department to the service dep Excellent service all the time from you guys. I can't never say enough about how great Route 10 Lexus is. From the sales department to the service department. Love you guys. More

tutorial Rich Compito, in your service dep't, explained in great detail how to program my radio stations. He displayed an abundance of patience, knowledge and Rich Compito, in your service dep't, explained in great detail how to program my radio stations. He displayed an abundance of patience, knowledge and skill. Even when I had to return because I forgot some of the procedures, he displayed the same positive attitude as he did initially. He is a true asset to your fine organization. More

Inventory and Customer Service This is an Excellent Dealership. They feature a vast Lexus inventory, with select pre-owned vehicles that hail from Morris County. Their sales force k This is an Excellent Dealership. They feature a vast Lexus inventory, with select pre-owned vehicles that hail from Morris County. Their sales force know their stock, Albert, my salesman, could not have been better. The showroom and grounds are superb. As an experienced car buyer with over 4 decades of purchases, Lexus of Rt 10 has become my dealer, worthy of the 25 minute drive to Whippany. As a new customer, I cannot recommend or rate this Dealer higher. Thanks again, Al. Emil N. More

Red carpet treatment in “ every” area!! I would highly recommend “ Lexus of Rt 10 to anyone in the market for a new or pre- certified vehicle! The sales reps and all of the staff are court I would highly recommend “ Lexus of Rt 10 to anyone in the market for a new or pre- certified vehicle! The sales reps and all of the staff are courteous and you will get impeccable service!!! More