Lexus of Route 10

Went in for an oil change and wound up leaving my 2017 GX460 for the 2021 LX 570. What an awesome experience. Thank so much to Tammy and Pete GX460 for the 2021 LX 570. What an awesome experience. Thank so much to Tammy and Pete More

I've been a Lexus of Route 10 customer for years. Outstanding customer service is something they truly not only believe in, but practice! Jose Loidi, the sales manager is the nicest, most sincere sal Outstanding customer service is something they truly not only believe in, but practice! Jose Loidi, the sales manager is the nicest, most sincere sales manager I've dealt with as a Lexus of Route 10 customer. And, Brad Vail, the Client Relations Director, is amazing and strives to ensure a very pleasant customer experience. They are truly the best, especially during these challenging times of COVID. Unfortunately, a few weeks ago I had to go the emergency room, and felt insecure about my overall safety with the pandemic. I feel 150% more safe and comfortable going to the showroom as I purchase my new car, a gorgeous NX 300. They are taking every safety precaution to ensure a safe environment for not only customers, but also their employees. This is both astonishing and amazing during this time of COVID. If you need a new Lexus, please go see the folks at Lexus of Route 10. They truly care about the customers, and this has been a consistent factor with me for over 5 years! You can't ask for more when purchasing a new Lexus! More

Tammy and Sean were excellent to deal with. Even the guy that went over the entire interior with me. Everyone was very helpful and very pleasant to deal with. What I like about Tammy the most she did not h that went over the entire interior with me. Everyone was very helpful and very pleasant to deal with. What I like about Tammy the most she did not hound me or call me three times a day. Tammy respected my space and that is why I chose them to purchase my vehicle from. Everyone makes you feel so welcome. More

If you are thinking of getting a Lexus (or any other car for that matter), make sure you come to this dealership first. The entire staff was wonderful and well organized, had safe COVID protocols in place, for that matter), make sure you come to this dealership first. The entire staff was wonderful and well organized, had safe COVID protocols in place, and ultimately gave us a fantastic deal on our lease. Be sure to ask for Pete and/or Tammy. Mike also gave us a fantastic walk-through of our car and all its technological features after we signed. Thank you to the entire team at Lexus of Route 10 for a truly More

When you visit Lexus of Rt 10 you MUST work with Ed Winn When you visit Lexus of Rt 10 you MUST work with Ed Winn in sales, Sean Byrne in Finance, & Mike Murphy in Technology! They are a GREAT tag team & m When you visit Lexus of Rt 10 you MUST work with Ed Winn in sales, Sean Byrne in Finance, & Mike Murphy in Technology! They are a GREAT tag team & make your experience seamless! They are so efficient, friendly & really take the time to find you the BEST deal. I drive over an hour to work with them. They continue to make each experience stellar & I refuse to go to any other dealership. More

Lexus Rocks!! This is my 3rd Lexus and I have worked with Tammy DeBaro for all 3. I had 2 ES 350s and wanted to make the change to an NX 300, Tammy made that happen. I got exactly what I asked for. She is a Tammy DeBaro for all 3. I had 2 ES 350s and wanted to make the change to an NX 300, Tammy made that happen. I got exactly what I asked for. She is awesome right there with you from beginning to end. She is a great asset to the Lexus family hope she never leaves. I've had nothing but positive experiences from sales to service. I will always be a Lexus girl!! More

If you are new to the Lexus brand or an experienced consumer, I strongly recommend Steve Lapidus’ service. A few day ago, I picked up my new lease at Lexus of RT10. This was my first leased car from consumer, I strongly recommend Steve Lapidus’ service. A few day ago, I picked up my new lease at Lexus of RT10. This was my first leased car from this dealership, but by far not my first Lexus (I’ve owned over 6+!). I was servicing my old leased Lexus at Lexus of RT 10 and my lease was coming to an end. Steve Lapidus contacted and invited me to meet with him for a quick discussion. He took me straight to the car lot to see and explore the inventory on hand, as well as to discuss my expectation on the MSRP price and option packages. I already knew what kind of car I wanted; unfortunately, the dealership didn’t have it. The whole process took about 30-40 minutes. About a week later, I spoke with Steve again, and he had found and received a car that was a 95% match to my specifications. The price negotiation process was straight forward and took no more than 10-15 minutes over phone and text exchange. The following day, I went to pick up the car. Steve greeted me and introduce me to Mike who spent about 40 minutes with me going over the car, setting up the features, and configuring the options. Mike was detail-oriented, patient, and knowledgeable. Once I was done with this process, Steve personally walked with me and introduced me to Eric, the financial advisor. Eric had all the paperwork ready for me to sign and the process took no more than 20-25 minutes. Overall, the purchasing process was smooth and pleasant from start to finish. The only thing that was missing: a red carpet and stanchion posts to the driver’s side to get a complete “celebrity” feel. More

The dealership from beginning to end provided fantastic service. Tammy DeBaro is a fantastic and helpful salesperson. We can't say enough good things about her. service. Tammy DeBaro is a fantastic and helpful salesperson. We can't say enough good things about her. More

I cannot say enough about the positive experience we had purchasing our vehicle. Tammy DeBaro was on a mission to help us find what we wanted and get the deal done. She communicated with complete transparen purchasing our vehicle. Tammy DeBaro was on a mission to help us find what we wanted and get the deal done. She communicated with complete transparency and integrity, graciously handling many questions and concerns. We have had service done on our vehicles for over 10 years at Lexus of Route 10 -- simply excellent. More

Duke Snyder was wonderful! Easy to talk to, and did not feel pressured. In addition, he was very knowledgeable and talked us through the entire car buying experience. feel pressured. In addition, he was very knowledgeable and talked us through the entire car buying experience. More