Lexus of Route 10

I have owned 5 Lexus since 1993 and always had them serviced at Warnock Lexus (now Lexus of Route 10) because it was convenient to my home.. I had never purchased one at that location because the sales serviced at Warnock Lexus (now Lexus of Route 10) because it was convenient to my home.. I had never purchased one at that location because the sales department was extremely hard to deal with and their prices were always waaaay above other dealers. I was in last week to have my wife's '08 ES350 serviced and wandered over to the sales dep't to waste some time. Joe came over to me, asking to help and I explained why I was there (service), but I was considering trading in my other, '05 ES330. I told him about my past experiences there but he assured me we could work out a deal Well, he was right, and I wound up buying MYSELF (my wife always got the new one and I got the hand me down) a new ES350. Joe bent over backwards to accommodate my requests and we eventually reached our agreement. The new management and sales force is now working very hard to build back the business and I couldn't be happier. Joe Fass handled everything from start to finish and even had more pretzels made for my wife when they ran out today while picking up my new car. I now have a dealership that I can go to from sales to service. Now I have to get him to take me fishing so I can tell if his "fish tales" are true or not. More

I can't say enough about this dealership. This is my 3rd Lexus and my first time at this dealership. I live in Pennsylvania and it takes me over an hour to get to any Lexus dealer. I contacted Lara via t Lexus and my first time at this dealership. I live in Pennsylvania and it takes me over an hour to get to any Lexus dealer. I contacted Lara via the internet and immediately got a response. In less than 20 mins. we agreed on a deal. I couldn't believe it, no back and forth negotiations which seems to take hours at other dealerships and is simply exhausting. There were absolutely no hard sales tactics or quoting a lease price that doesn't include tax. Being out of state can sometimes be a problem with other dealerships when doing the paperwork - not here - they had everything ready and it was all correct. Christine went over everything on the car with me and took the time to make sure I was comfortable with the vehicle and all the controls. I will definitely recommend this dealership to anyone interested in buying or leasing a Lexus. If you are out of state like me, it's definitely worth the trip. Give Lara or Christine a call - you won't be disappointed. More

Christine was very easy to work with. Of all the cars that I have purchased, this was the easiest experience I had, being that she is straight forward and doesn't play games. The fact that I dealt with that I have purchased, this was the easiest experience I had, being that she is straight forward and doesn't play games. The fact that I dealt with her and only her in the process was good. Nelson was also helpful and should be helping me get a rebate on my previous Gap insurance plan and my extended warranty on my previous lexus vehicle. Christine was also fair with my trade in value as well as the price of the car I purchased. She was very helpful. More

This was the best experience at a car dealership I have had. They were friendly, courteous, quick to process the paperwork, gave me a good deal right off the bat and were very efficient. This is the first had. They were friendly, courteous, quick to process the paperwork, gave me a good deal right off the bat and were very efficient. This is the first dealership and salesperson that sat with me to explain features of the car I had purchased. There was no "hard sell" that makes me uncomfortable at other dealerships. I highly recommend them. More

This was my first internet buying experience and I cannot This was my first internet buying experience and I cannot thank Charlie Samons and Lexus of Route 10 enough! We had recently relocated from Georgia a This was my first internet buying experience and I cannot thank Charlie Samons and Lexus of Route 10 enough! We had recently relocated from Georgia and needed to trade our car in for a AWD vehicle. From the first conversation with Charlie on the phone, he was knowledgeable and responsive. Charlie took the time to listen to what our needs were for a AWD car, our budget and timeline. Charlie was extremely responsive to my emails and phone calls. Charlie delivered and as a result we now are the proud owners of a 2012 Lexus RX 350, that has all the bells and whistles we wanted. Even after the sale, Charlie made time to talk with me and answer my questions, which is a breath of fresh air as usually after the papers are signed many salesmen are on to the next deal. Thank you again Charlie for your time and expertise in helping us find our new car. I would definitely refer folks to Charlie and Lexus of Route 10 and look forward to the opportunity for future business!! More

The saleswoman - Christine Festa - was very professional and a pleasure to work with. She made the purchase easy, explained everything and gave me a complete demonstration of everything in the auto. This is and a pleasure to work with. She made the purchase easy, explained everything and gave me a complete demonstration of everything in the auto. This is my 3rd purchase of a Lexus RX from this dealership and I have been very happy with the purchase and the service I have received. In my book they are located on Route 10 and they are a 10. I would strongly recommend this saleswoman and this dealership. In addition, Christine Festa also called my home to follow up on the purchase and to make sure everything was good. I truly appreciate the follow up after the purchase. More

Beautiful dealership, very friendly and competant. Donald Lombardi was great to work with - not pushy at all when shopping for a used car. Used knowledge and numbers to help make the sale, no pressure. I fee Lombardi was great to work with - not pushy at all when shopping for a used car. Used knowledge and numbers to help make the sale, no pressure. I feel I got a very nice CPO lexus at a very good price (and I did a ton of research.) I had gone to several dealerships and had some awful experiences - so glad I bought a car at a nice place like this one. Also great follow up. More

This is our second car we purhcase form this dealer and we will return for the next one, as long as Christine is there. Also we highly recommended Christine to our friends we will return for the next one, as long as Christine is there. Also we highly recommended Christine to our friends More

This is the forth RX 350 that I have leased from the former Warnock Lexus now doing business as Lexus of Route 10. Christine Festa has been my sales consultant for all four leased vehicles. Christine former Warnock Lexus now doing business as Lexus of Route 10. Christine Festa has been my sales consultant for all four leased vehicles. Christine is the constant professional, very friendly and personable. That is why I come back and do business with Christine. She is not your typical in your face agressive sales person that you consistantly see at many other car dealerships. I would recommend Christine Festa to anyone who is considering the purchase of a Lexus. The Service Department is outstanding on the few occasions that I required service. More

Don was very professional and willing to go the extra mile to make sure all of our needs were met. Even though the dealership was a distance away I was able to get the best price!! mile to make sure all of our needs were met. Even though the dealership was a distance away I was able to get the best price!! More