
Lexus of Route 10
Whippany, NJ
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Hello, I had a great experience at the Lexus Dealer of Hello, I had a great experience at the Lexus Dealer of Route 10. Personnel were very friendly, willing to go the extra mile to make customers happ Hello, I had a great experience at the Lexus Dealer of Route 10. Personnel were very friendly, willing to go the extra mile to make customers happy. The day that I made the purchase, I arrived around 17:15 and the closing time was 18:00. Sean Byrne and Gregg Weinglass remained after regular hours and helped me get the car in the same day. I would recommend this dealership to others without any hesitations. Best Regards, Horea Albu Cell: 609-575-2093 More
Christine has been wonderful. This is my 3rd Lexus with her. I used to go to Brooklyn for a better deal & Christine said she would beat it and she did. She keeps her word and I highly recommend her for a g her. I used to go to Brooklyn for a better deal & Christine said she would beat it and she did. She keeps her word and I highly recommend her for a great deal. Thank you Christine!! More
My experience at Lexus of Route 10 was by far the best I have had when leasing a vehicle. Don Lombardi is a true professional and not only made sure I was comfortable with the lease package, but when it ca have had when leasing a vehicle. Don Lombardi is a true professional and not only made sure I was comfortable with the lease package, but when it came time to pick up the GX460, I was in and out of the dealership very quickly. The entire transaction was smooth and easy and I would highly recommend Don and this dealership to anyone in the market for a Lexus. More
Scott Naft is the reason we drive over an hour to visit Lexus of Route 10. And we went home in the new RX350 with a smile on our faces. Scott is responsive and hard-working. I sent out an email request Lexus of Route 10. And we went home in the new RX350 with a smile on our faces. Scott is responsive and hard-working. I sent out an email request for information on Sunday to several dealerships in NJ. Scott was the first one to call me on early Monday morning while most others did not respond until in the afternoon. He was always quick in addressing my questions and followed up relentlessly without being pushy. He stayed in the office until 8PM every evening so my assumption/conclusion is he's able to be competitive in pricing since he's probably 50% more productive than others. Scott is open and candid. He showed us what cars he had, what he could do in pricing, and what detailed costs we would expect to see when we pay which he never deviated from. Scott is knowledgeable and trustworthy. We had also dealt with a couple other salespeople in another dealership whose assertion of their product was plainly wrong or misleading. Everything that Scott told us about his product was accurate and helpful towards our decision-making. Lexus of Route 10 is reinventing itself from Warnock Lexus by hiring more people like Scott. And that's what a successful business should do. More
The people are so courteous and professional. The waiting area is fantastic. You never wait for more than 45 mins to one hour. Overall the best dealership in the area. Light years better than Tri- waiting area is fantastic. You never wait for more than 45 mins to one hour. Overall the best dealership in the area. Light years better than Tri-County in Little Falls. More
The overall experience was one of the best and easiest I have ever had at a car dealer, including other Lexus and Infiniti dealers. First class, friendly and not pushy at all. have ever had at a car dealer, including other Lexus and Infiniti dealers. First class, friendly and not pushy at all. More
Joe Fass provided the best car buying experience in my lifetime. Joe was very knowledgeable and patient with a passion for Lexus. He covered every aspect of our transaction flawlessly. His follow up call lifetime. Joe was very knowledgeable and patient with a passion for Lexus. He covered every aspect of our transaction flawlessly. His follow up calls in the days following my purchase ensured my satisfaction completely. Thank you, Joe! More
Joe Fass was remarkably professional, personal,accommodating, and willing to spend a considerable amount of time with me during the leasing of my new Lexus. He introduced me to all the Le personal,accommodating, and willing to spend a considerable amount of time with me during the leasing of my new Lexus. He introduced me to all the Lexus staff, who greeted me with a smile and enthusiasm. Eric Ruby facilitated my introduction and repeatedly inquired as to my satisfaction and answering all questions. I left the dealership with a great car, a fair deal, and with a most impressive opinion of Joe Fass and the entire dealership. As a former Lexus leaser, I felt very welcomed back into their family. More
Tamara was my initial contact person. She was helpful, courteous, and friendly. I met Frank (Pre owned sales Mgr) and Eric Saltz (salesperson) when on site. Both were professional, friendly, and provided courteous, and friendly. I met Frank (Pre owned sales Mgr) and Eric Saltz (salesperson) when on site. Both were professional, friendly, and provided me with excellent customer service. This experience was SO VERY different from my other car purchase experiences. I truly appreciate the non-pushy sales experience! Maddy also was also fun to deal with! Glad I had the opportunity to have this buying experience! More
Joe Fass is not only a sales professional he is also very competant in many different areas. Joe was very helpful and even assisted me with roadside service. competant in many different areas. Joe was very helpful and even assisted me with roadside service. More