Lexus of Route 10
Whippany, NJ
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Sean was our salesman on our new ES350 lease. He was fantastic - friendly, knowledgeable, and gave us a great deal. We came to him as recommended by both family and friend who had leased through him in fantastic - friendly, knowledgeable, and gave us a great deal. We came to him as recommended by both family and friend who had leased through him in the past. Afterwards we met with Gregg who completed our paperwork and vehicle registration. Gregg was super friendly and funny. We enjoyed meeting him! More
This was my first Lexus purchase and overall my experience with Lexus of Route 10 and in particular Christine Festa was great! She was easy going, straight forward and to the point with not a lot experience with Lexus of Route 10 and in particular Christine Festa was great! She was easy going, straight forward and to the point with not a lot of back and forth negotiating. Paperwork transaction was simple and easy. She was knowledgeable and took the time to go through and explain all the features of the vechicle. I would highly recommend Christine for anyone considering a Lexus purchase. More
Joe Fass is a true professional! This is my fifth LS, and the third LS I have bought from him. The great deals and level of service keep me coming back. The dealership really goes the extra mile to ear and the third LS I have bought from him. The great deals and level of service keep me coming back. The dealership really goes the extra mile to earn your business. More
I walked in and was pleased to meet Joe Fass. Joe is interested in helping you get into the car you're looking for. He is attentive, super helpful and very accommodating. Two days after meeting Joe, I interested in helping you get into the car you're looking for. He is attentive, super helpful and very accommodating. Two days after meeting Joe, I picked up my car and he taught me all there is to know about it. I don't know the last time I saw someone as excited about a car as I am. Thanks Joe! I look forward to keeping in touch! More
I am so happy with the fantastic service Christine Festa I am so happy with the fantastic service Christine Festa always gives me and was thrilled when she helped me recently with my 6th Lexus. She is THE I am so happy with the fantastic service Christine Festa always gives me and was thrilled when she helped me recently with my 6th Lexus. She is THE best and goes above and beyond for her fans. I might have ended that last sentence with “customers” but once you know Christine you are a “fan” of hers and you don’t want to deal with anyone else. Lexus dealerships may come and go but there is no one like Christine. I had a possible flat and called Rich Peer Friday for help. He is amazing and readjusted his whole day to pick up my car and bring it back by the end of the day. He has always been amazing and gives 150% every single time I call. Then there is your service dept. Myles has helped me out for so many, many years and is terrific. Brad has now jumped into the picture and is continuing the same excellent service I have always received from Warnock. You have a beautiful new building and a new name but the same outstanding people still work within your walls and that’s why people like me are delighted to come back and highly recommend your dealership to friends and family. Bad news always travels fast so I thought I’d give you some good news today. I am a very loyal customer and thanks for all you and your team does to keep me safe. More
This is my second Lexus purchase in a little over a year. The service actually got better after the change of ownership from the Warnock family. Dominick, my sales person was very well versed in my new 201 The service actually got better after the change of ownership from the Warnock family. Dominick, my sales person was very well versed in my new 2013 GS and Mari, the business manager was great to deal with. Overall, a very pleasant, seamless purchase and great customer service. More
Initial inquire was on line, the salesperson Scott promptly responded to my email with a phone call, he was not pushy, and I did not feel intimidated, he was very easy to speak with. My family & I mad promptly responded to my email with a phone call, he was not pushy, and I did not feel intimidated, he was very easy to speak with. My family & I made a trip from NYC to the dealership which is an hour away. Everyone in the dealer ship was extremely nice, scott worked on giving me what I wanted in a preowned vehicle. He was very patient and accommodating, he worked with me for the best price possible on my vehicle. Scott was great and I received several follow up calls and emails after my purchase from Scott as well as others within the dealership. I am very happy with my purchase from the dealer and did not mind traveling from NYC. I would definitely purchase my next Lexus from "Lexus of Route 10"; thanks Scott Naft for all your help. More
I highly recommend this dealership. Everytime I go whether it is for sales or service I am promtly greeted. The service department does a fantastic job and the sales department is willing to work wit whether it is for sales or service I am promtly greeted. The service department does a fantastic job and the sales department is willing to work with you. I was pleased four years ago when I leased my first car and this time around I leased a new one again and am very happy. Choosing Lexus and Lexus of Route 10 was my best decision by far. More
"I've use this dealership for five previous Lexus leasing and now it has been taken over by new ownership. The staff is exceptionally friendly and I used a new salesman this time because mine was not leasing and now it has been taken over by new ownership. The staff is exceptionally friendly and I used a new salesman this time because mine was not available Mr. Joe Kass. He was extremely friendly, knew what I wanted and was able to negotiate a very effective leasing program. The fact that the salesman was person who knew how to deal with people using his charm and previous years of experience made the whole time at Lexus extremely pleasant. We developed an immediate casual relationship which made signing all the papers pretty pleasant and easy. I would recommend anybody who wanted to buy or lease a Lexus to this dealership and the salesman. Sincerely, Dr. Bruce Stern More
Hello, I had a great experience at the Lexus Dealer of Hello, I had a great experience at the Lexus Dealer of Route 10. Personnel were very friendly, willing to go the extra mile to make customers happ Hello, I had a great experience at the Lexus Dealer of Route 10. Personnel were very friendly, willing to go the extra mile to make customers happy. The day that I made the purchase, I arrived around 17:15 and the closing time was 18:00. Sean Byrne and Gregg Weinglass remained after regular hours and helped me get the car in the same day. I would recommend this dealership to others without any hesitations. Best Regards, Horea Albu Cell: 609-575-2093 More