Lexus of Route 10

I followed Joe from another dealership. Joe & his team are very professional. I have purchased 9 vehicles from Joe and have been pleased with every purchase. team are very professional. I have purchased 9 vehicles from Joe and have been pleased with every purchase. More

Joe Fass was thorough and knowledgeable. He was a pleasure to conduct business with. Mari Done, was knowledgeable and had an amazing disposition. We are very pleased with the service! pleasure to conduct business with. Mari Done, was knowledgeable and had an amazing disposition. We are very pleased with the service! More

Joe Fass was extremely knowledgeable, and was able to educate while moving through the process efficiently. he listened and responded to questions and concerns directly. His passion for Lexus is genuine educate while moving through the process efficiently. he listened and responded to questions and concerns directly. His passion for Lexus is genuine and makes a difference. Lara was on the ball, fast, efficient and accurate on the Finance side. Great to work with. Had a great demo from Carl on the car packages. Slowed it down and sped it up as appropriate. Also, a high level of passion around Lexus and the car. More

Joe Fass was great in the entire process. Funny yet articulate and had a great product knowledge. I appreciated his help and guidance. I will seek his services on my next purchase down the line. articulate and had a great product knowledge. I appreciated his help and guidance. I will seek his services on my next purchase down the line. More

Joe Fass was terrific to work with for my new lease. I upgraded from an HS to a GS and absolutely love it (as he promised)! I followed Joe from his prior Lexus dealership because I knew that I would get upgraded from an HS to a GS and absolutely love it (as he promised)! I followed Joe from his prior Lexus dealership because I knew that I would get tremendous personal attention and the best price. Joe certainly pulled through. I really like this dealership as well. It is very active and and everyone really seems to go out of their way to help. Thanks, Joe. More

I followed Joe Fass to Lexus of Route 10 from his prior affiliation. Joe makes it so easy to get into a new car. Carefully reviewing our mileage needs and advising us as if we were family (the "good side affiliation. Joe makes it so easy to get into a new car. Carefully reviewing our mileage needs and advising us as if we were family (the "good side") on every decision. I know that I am getting the best price as Joe works hard to take advantage of every incentive programs available. This is my 4th Lexus, all purchased from Joe. This dealership is a "happy" place and everyone is very eager to please and genuine in their caring. I know that working with Joe Fass will be a pleasant experience and I don't have to worry about anything. More

My wife and I had a great experience with Joe Fass and his team. It was such a relief to feel like your needs are being prioritized more than anything else. Everybody was warm and very helpful. Althoug his team. It was such a relief to feel like your needs are being prioritized more than anything else. Everybody was warm and very helpful. Although we have been Lexus owners for years, it was our first time to lease a car through Rt.10 Lexus. Joe Fass explained the benefits of both owning or leasing and how we can benefit from either. Because of Joe, we made a very informative and smart decision. We are so proud to own for the first time, a Lexus hybrid. We will surely patronize the Lexus of Rt. 10 from now on, knowing that Joe Fass and his team are there to take care of us. More

My husband and I just leased our Lexus RX 350 from Lexus of Route 10 and our experience couldn't have been better from start to end. We first contacted the dealership via the Internet and worked with Steven of Route 10 and our experience couldn't have been better from start to end. We first contacted the dealership via the Internet and worked with Steven Lapidus from Internet sales. He was FANTASTIC to deal with. We did all of our negotiations via email and we came in once we had arrived at a price we were comfortable. I had done extensive research and knew we were getting a great deal. Steve was straight forward, knowledgeable and friendly. The world would be a better place is all sales people were like him, but the professionalism and customer service did not stop there. The finance manager Donavan Lau was very professional and explained all of the aspects of our financing thoroughly and didn't try to sell us things we didn't need. finally our delivery specialist Taylor was awesome. She even setup my iPhone to link with the navigation system and apps suite in the car and literally walked me thought every feature. Taylor was really a delight and I know she has a very bright future ahead of her. All in all we had a wonderful experience and will be sending all of our friends and family to Lexus of Route 10 for their next car. More

This was my first major purchase, and it is one to remember. first and foremost i am very picky and particular about puchasing a car, the moon and the stars have to align. what i mean is customer serv remember. first and foremost i am very picky and particular about puchasing a car, the moon and the stars have to align. what i mean is customer service, dealship, price, etc must be right. Joe fass made the whole buying experience surprisely easy, from the initial meet and greet to signing the bill of sale. ive visited many dealerships and none were as friendly and inviting as lexus of route 10. thanks joe!! More

All of the representatives I encountered were friendly & warm, from the sales representatives to the young lady in the billing department. I went to five different Lexus dealerships in the NJ area, and R & warm, from the sales representatives to the young lady in the billing department. I went to five different Lexus dealerships in the NJ area, and Route 10 definitely had the best customer service (although the others weren't terribly bad). They were very helpful & willing to negotiate a reasonable price. Overall, I was very pleased. More