Lexus of Route 10

Excellent service, fair in dealing for a car, honesty, telling the truth so a customer can buy the right product!! I would;d highly recommend working with Melissa Morales and Brad Vaill! telling the truth so a customer can buy the right product!! I would;d highly recommend working with Melissa Morales and Brad Vaill! More

I found a car which Lexus of Route 10 had for sale on the internet. It met the spec for which I was searching almost perfectly. The price was well below NADA and Edmunds prices for this car, option load, a internet. It met the spec for which I was searching almost perfectly. The price was well below NADA and Edmunds prices for this car, option load, and mileage. I made the deal over the phone, and had a business trip to the area. Picked the car up and was/am happy with the transaction. More

We find sales person Mr Joseph Yusufov pretty honest/respectful and very competent.he made sure that we walked out of there smilingly with the perfect used car we were looking for.Other staff mem honest/respectful and very competent.he made sure that we walked out of there smilingly with the perfect used car we were looking for.Other staff members at the location were also looking very professional.overall it was a good experience at a location very neat/clean and well maintained with a professional touch well supported by nice, well informed sales force like Joseph yusufov. vinit and upendra shah More

Christine went above and beyond in helping me find what I wanted in the time frame I needed. The dealership service is outstanding, and I highly recommend working with Christine. wanted in the time frame I needed. The dealership service is outstanding, and I highly recommend working with Christine. More

I called Lexus of Route 10 and asked to speak to a salesperson. Joe Fass picked up the phone. I made an appointment with Joe for Monday, 5/27/13 - Memorial Day. I found out it was also Joe's birth salesperson. Joe Fass picked up the phone. I made an appointment with Joe for Monday, 5/27/13 - Memorial Day. I found out it was also Joe's birthday! While I was there, Joe's family came to the dealership to wish him a Happy Birthday. I was impressed by the friendliness, and the feeling that each customer at Lexus of Route 10 is their #1 concern. Joe is the best. It was delightful to work with him. He found me a 'like new' pre-owned 2010 Lexus RX 350. The day I took possession of the car, Joe picked me up at my house and drove me to Whippany. How's that for door-to-door service. I've been to several car dealerships and driven lots of cars, but Lexus of Route 10 has that special something! The people, the inventory, and the service. It was a great experience. I love my 'new' Lexus. A huge thank you to everyone I met: Joe Fass, in particular, Eric Ruby, Frank Ruvo, Lara Blaner, and Eric Lilienthal-the gadget guy. Barbara More

I gave this rating because all of the people involved helped to make this buying experience a pleasure. Some people like to spend money, but I perfer to not spend so much. I made them work for the sale helped to make this buying experience a pleasure. Some people like to spend money, but I perfer to not spend so much. I made them work for the sale by asking many questions which each person had plausible answers. Marc was a great help wih explaining the finer points of operating my ES350. I have a better understanding of using the various features. He was patient and helpful. Marc's assistance is extremely valuable. Melissa is an excellent sales person. She applied the right amount of pressure that was not intrusive or wheeler/dealer, but helpful. The vehicle sells itself, but Melissa made the buying experience enjoyable and fun. Mari is an excellent financial services person. She spent hours explaining the financial aspects to me and was very patient with my deatailed questions. Mari provided detail information and gave great advise. You did not include Donovan Lau in the employee section. He also proved to be a grea help assisting in obtaining a great APR. My overwall experience was enjoyable once I was over the electric shock going through my brain a person experiences when spending large sums of cash. Thanks to all for your help and I look forward to a long and fun ride (pun intended). I will recommend this dealership for any Lexus lover. More

We dealt with Christne Festa at Route 10 Lexus in Whippany two years ago for our 1st lease. When we needed to update our 2nd car we visited Christine once again and she put us in a new Lexus and tre Whippany two years ago for our 1st lease. When we needed to update our 2nd car we visited Christine once again and she put us in a new Lexus and treated us wonderfully. She aims to please, makes sure you're happy, and comes thru for the customer with great deals. We are very grateful and will be coming back again. Gina & Ron Glacken More

It was a quick sale, patient sale person, friendly environment, would deff recommend it to anyone. I'll deff going back there to get another car in the future. environment, would deff recommend it to anyone. I'll deff going back there to get another car in the future. More

We had an excellent experience at Lexus of Route 10! Our sales consultant, Melissa Morales and Finance consultant, Lara Blaner, were friendly, helpful, eager to please us and available at a moments notice f sales consultant, Melissa Morales and Finance consultant, Lara Blaner, were friendly, helpful, eager to please us and available at a moments notice for any questions or concerns. They were both professional yet easy to talk to every step of the way. We are so excited about our new car, and we will definitely be sending customers their way. They were excellent. Cathy and Mark Lagravenis More

We just leased our first Lexus and had a very good experience with Joe Fass who made the purchase process as enjoyable as it could be, from the moment we met him last week, until today when we took po experience with Joe Fass who made the purchase process as enjoyable as it could be, from the moment we met him last week, until today when we took possession of our new Lexus. Although our new Lexus and the Acuras we have owned and continue to own have many excellent features in common, Joe took us through the selection process with all the characteristics you want in an effective salesperson, including in depth knowledge of his product and, equally important, a combination of excellent listening skills and a good sense of humor. We look forward to working with Joe on an ongoing basis. More