Lexus of Route 10

Great Experience with this dealership. The staff was very professional and I did not feel like I was being hassled like most dealership. First impressions are important and from the moment I walked very professional and I did not feel like I was being hassled like most dealership. First impressions are important and from the moment I walked in I was impressed with the dealership's appearance and how I was approached. I worked with Jason Perry and he provided a young, fresh perspective to my buying experience. He was very knowledgeable about the car and spoke to all the points that were important to me. When it came down to negotiate on a price I did not feel like I was being ripped off. Furthermore, I appreciated Jason's occasional check ins to make sure that everything was going well with my new car. More

We like this dealership so much that we skip another Lexus dealership that is one minute from our home and instead drive a half an hour to Lexus of Rt. 10. This is our second car we have bought through Lexus dealership that is one minute from our home and instead drive a half an hour to Lexus of Rt. 10. This is our second car we have bought through Lenny DeBonis. The service dept. also treats you great. More

It was a great experience buying a new car from this dealership. The sales lady, Christine, was very good and I am happy with the experience. dealership. The sales lady, Christine, was very good and I am happy with the experience. More

you are greeted with a friendly smile as soon as you enter the showroom.You are escorted to a knowleable salesperson in my case(Jason Perry) who was very courteous,friendly and took all the time to expl enter the showroom.You are escorted to a knowleable salesperson in my case(Jason Perry) who was very courteous,friendly and took all the time to explain everything in detail.His superior,Joe DeFrancesco,was extremely helpful in our decicion making.Mr.R.Compito Jr.(technician)explained every feature in the car in detail and made it easier to understand. In concluion,you are treated not as customer but as a loving family member.My wife and are extremely happy and satisfied with the service and the new car. Sincerely yours, Mr.& Mrs. F. Cammarata More

Brought my wife's Lexus in for service for the first time. 30K service. They had emailed a coupon for 15% off just as the car got to 30K. 1. Scheduling process over the phone was easy and courteou time. 30K service. They had emailed a coupon for 15% off just as the car got to 30K. 1. Scheduling process over the phone was easy and courteous 2. Day of arrive pull into nice indoor receiving area. Guy standing there waiting for me. Takes the car from me, escorts me to my service agent Chris. 3. Chris is quick and courteous getting me set up, walks me to the guy who handles loaners. I was asked if I wanted an SUV or sedan. I chose Sedan, got a brand new GS. He walked me to it, gave me a quick tutorial, and I was on my way.The whole process from arrival to departure with my loaner seemed like 5 minutes max. Chris called a while longer. Tires getting close but not quite ready to be replaced. I opted to replace them anyway. While I was out in my own car, Chris called, car was ready. My wife took the loaner back to get her car. Of course I failed to tell he I had the 15% off coupon. When I got home later and realized this, I called but Chris had gone for the day (after 5pm on a Friday). However the guy who I talked to took the info needed and promised he'd get it taken care of for me. Very very easy conversation, especially given that it wasn't even the same guy as I had been dealing with. I logged in to see my cc statement online and to my pleasant surprise, they credited back the 15% not only for the 30K service (which is all the coupon was for), but also the tires. The credit came in the same day as the car was there. I have been to many dealers in multiple dealers in multiple states, including BMW, Acura and Audi. None come close to Lexus of Route 10. More

The Service department is worth having a Lexus, very friendly and very accommodating. Eric is a great sales person, looking forward to buying another car from him. friendly and very accommodating. Eric is a great sales person, looking forward to buying another car from him. More

I had an awesome experience here. Both Jennafer and Joe were extremely helpful. They made sure I left there with a car I loved. Joe was so sweet to my niece when she came in with me, making sure she paid a were extremely helpful. They made sure I left there with a car I loved. Joe was so sweet to my niece when she came in with me, making sure she paid a visit to the snack area. I absolutely love my new IS and I cannot wait to go back and pay them another visit! More

I have been involved with this Lexus dealership for at least 20 years.I initially purchased a ES300,but over the last 15 years have leased/purchased your flagship car LS400,430 and presently LS460.My wife least 20 years.I initially purchased a ES300,but over the last 15 years have leased/purchased your flagship car LS400,430 and presently LS460.My wife also has had RX300/350 for the last 10 years. We have stayed with this dealership due to the excellent service and the manner it treats its consumers.We have been dealing with Christine Festa during this period and she has always been available to address all our concerns (whether big or small).She should be commended for her professionalism and integrity.She will go out her way to be helpful and always does it with a smile.I think she is great asset to your dealership. Another employee who has always taken care of our needs is Myles Chizacky from the service Dept. He is knowledgeable and always makes our trips to the service Dept. a pleasant experience. My wife and myself, both been physicians have learnt to appreciate how a 5 star dealership has made our life a little easier and would like to thank you for all your help over the years! More

It was a pleasure to dealing with Christine, she is a straight shooter, no games and to the point person. She is reasonalble,reliable and a seasoned professional. The service department is painless expe straight shooter, no games and to the point person. She is reasonalble,reliable and a seasoned professional. The service department is painless experience and would highly reccomend this dealership. More