Lexus of Route 10
Whippany, NJ
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I am a car enthusiast and have owned numerous high end vehicles. I currently own a Lexus truck, Bmw coupe and Mercedez E class as well as a Porsche. Lenny and I have been doing business together for a lon vehicles. I currently own a Lexus truck, Bmw coupe and Mercedez E class as well as a Porsche. Lenny and I have been doing business together for a long time all the way back to the original Lexus dealership further down route ten. Lenny is a true professional always honest, upfront and extremely hard working. Lenny will make the deal happen when management supports him. We have purchased seven Lexus vehicles with four of them being delivered by Warnock and my latest purchase of my wife's truck thru Lexus of Route Ten. Your dealership has improved substantially under your new ownership and I am sure we will continue to purchase our cars from Lexus of Route Ten. One comment: I recently attempted to purchase a 2004 SL 500 Benz and was informed by your PreOwned Sales Manager that my offer was unacceptable even though you have lost a minimum of two sales days this week due to bad weather. We have a $1,500 difference. Lenny has been my advocate and we have been unsuccessful. In this case I will take my business elsewhere. Lenny thank you for all of your efforts as usual. I would appreciate a response directly from Mr. Ruby. Thank you. Paul S. LaPenna, More
I could not be happier with my purchase of a CPO Lexus RX 350 from Lexus of Route 10. The experience was positive from start to finish. Initially I was nervous because I had to negotiate the price without fi 350 from Lexus of Route 10. The experience was positive from start to finish. Initially I was nervous because I had to negotiate the price without first seeing the vehicle. Also, this is not my usual Lexus dealership, but the dealership close to where I live did not have the exact CPO vehicle I wanted. So I was a little stressed because of these two factors. However Pete Postorino set my fears to rest. He is an absolute gem and really worked with me on the price so that we could make the deal happen. He was never pushy or overbearing, and there were no typical salesperson tactics or shenanigans. Do yourself a favor and ask for Pete. Lara Blanar made the financial process completely stress free – even emailing me on HER DAY OFF to answer a question I had about interest rates. Now that’s service! Thank you also to Marc Berger for going over the options of the vehicle so thoroughly and patiently. Much appreciated. I was very pleased with the whole process. I highly recommend Lexus of Route 10. More
After getting 2 very different prices from two dealerships in NYC I decided to send an email over to Lexus of Route 10 and see what they could do. Natalia answered my email and was helpful and inf dealerships in NYC I decided to send an email over to Lexus of Route 10 and see what they could do. Natalia answered my email and was helpful and informative. She even emailed me pictures of certain things I had questions about. So my wife and I drove out to Lexus of route 10 to see Natalia and we were able to make a deal. We traded in our current car and they made the process go super smooth. Not only were we able to get a better price on our new RX than we were quoted in NY but they were able to give us more on our trade in. Before we left they went over everything on the car inside and out and showed us how everything worked. I would definitely recommend Lexus of rt10 to anyone who is interested in buying a Lexus. We are happy with our new car! More
From the moment I stepped on the red carpet to enter Lexus of Route 10, I received red carpet concierge service. Everyone welcomed me with a smile, a cup of coffee and allowed me all the time I needed Lexus of Route 10, I received red carpet concierge service. Everyone welcomed me with a smile, a cup of coffee and allowed me all the time I needed to look, ask questions and test drive two vehicles. I really appreciated that there was no pressure or typical sales tactics, instead I felt as I was among friends. I took take my time and explored all options before deciding on my new Lexus ES. It was the best experience I have ever had purchasing a car. I would highly recommend Lexus of Route 10! I am looking forward to returning for my 5000 miles service and enjoying their hospitality. More
Christine Festa made the process of leasing a Lexus easy and stress free. This was my second Lexus with Christine and I can't say enough about how easy she made the whole process. No hidden fees, tax was and stress free. This was my second Lexus with Christine and I can't say enough about how easy she made the whole process. No hidden fees, tax was always included in the monthly payment quoted and offered the best price. The delivery process was also exceptional. They go over everything about the vehicle with you. Lara Blaner made the paperwork process a breeze and quick. I would highly recommend anyone interested in Leasing or Buying a Lexus in New Jersey or Pennsylvania to give Christine Festa a call and visit Lexus of Route 10. More
It was a pleasure dealing with both Mr.Lenny DeBonis and Mr.Joe DeFrancesco. In fact, this is the fifth lease for an ES350 that my wife and I have negotiated through the services of Lenny DeBonis. Lenny Mr.Joe DeFrancesco. In fact, this is the fifth lease for an ES350 that my wife and I have negotiated through the services of Lenny DeBonis. Lenny is a fine gentleman who is always attentive to our automotive needs, likes, and dislikes. He never tries to strong arm or high pressure you into a deal, but, instead, works with you in a calm, respectful, and knowledgeable manner. He, and Joe De Francesco, are a credit to your dealership and one of the main reasons why we are, and will remain, repeat leasing customers. We are extremely satisfied with our new ES 350. Charles and Sondra Ferraro 16 Tammy Hill Trail Randolph, N.J. 07869 More
This is the first Lexus I have obtained from this dealership, and it is the fifth Lexus I have either leased or purchased overall. So needless to say, I have been happy with these vehicles. This de dealership, and it is the fifth Lexus I have either leased or purchased overall. So needless to say, I have been happy with these vehicles. This dealership set a new bar in that the overall knowledge of the vehicles features, amenities and customer service was exceptional. Specifically, the saleswomen, Natalie Ojeda was extremely knowledgeable and pleasant to work with. The vehicle I decided to purchase was not in stock, so Natalie immediately began a search for it. She kept me appraised during the entire process. When it was located, the dealership arranged to have it shipped from out of state. The vehicle was then prepped, and was personally delivered to me by Natalie, so not to inconvenience me. In view of the comprehensive customer service, fair pricing, and overall professionalism, I would definitely recommend Natalie Ojeda, and this dealership if considering a Lexus purchase. More
Having leased two cars in the past with Christine Festa at Route 10 Lexus, there was no question where I needed to go and who I needed to see when my current lease was ending. Christine once again proved t at Route 10 Lexus, there was no question where I needed to go and who I needed to see when my current lease was ending. Christine once again proved to be highly knowledgeable and customer focused - the consummate sales professional. Quite frankly, she has the knack of making what many might consider to be a highly stressful situation into a very comfortable car buyers experience. I have no doubt that when I am ready to buy or lease my next Lexus, I will once again see Christine at Route 10 Lexus. Ron G More
From the moment I entered the dealership, I was treated exceptionally. Entire staff was courteous and professional. I was greeted quickly and warmly each time I entered and they were always willing to d exceptionally. Entire staff was courteous and professional. I was greeted quickly and warmly each time I entered and they were always willing to discuss anything that was on my mind. Joe and Lenny also worked with me, understanding my wants and needs and how it fit with what I was looking to do. I had owned my previous Lexus for 7 years so was unsure of what the experience would be like when searching for a new car. When I walk in I feel like I am visiting family or an old friend. I would recommend this Dealership without any hesitation. More
Thanks to Natalia Ojeda this was the best auto purchasing experience I have ever had. Natalia was very responsive, knowledgeable and all around helpful. I also felt she was very honest and respectful. experience I have ever had. Natalia was very responsive, knowledgeable and all around helpful. I also felt she was very honest and respectful. More