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Lexus of Route 10

Whippany, NJ

4.5
657 Reviews

130 Route 10 West

Whippany, NJ

07981

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Showing 657 reviews

February 24, 2014

Christine Festa is wonderful to work with. This is my fourth Lexus that I have purchased from her and the dealership. They have been nothing but excellent in the buying and servicing of my vehicles. Chri More

by Steven28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christine Festa
February 23, 2014

Overall experience was good. I was unable to ride the new car after the sale process was completed due to weak battery. But the team took care of the situation well. Thanks to Natalia for picking me up from More

by CarDeals123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Natalia Ojeda, Natalia Ojeda
February 18, 2014

I wanted to thank Rt. 10 Lexes for finding me the car of my dreams and for providing such a friendly dealership experience. My sales person was Natalia Ojeda, and she was great! She answered all of my quest More

by gloriaco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Natalia Ojeda, Natalia Ojeda
February 07, 2014

I am a car enthusiast and have owned numerous high end vehicles. I currently own a Lexus truck, Bmw coupe and Mercedez E class as well as a Porsche. Lenny and I have been doing business together for a lon More

by paullapenna
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Lenny DeBonis
Feb 11, 2014 -

paullapenna responded

I wanted to provide clarification regarding my prior comments discussing my interest in the 2004 Mercedes SL 500. I was under the impression that the asking price was firm with no room for additional negotiation. I did not attempt to push further on the price due to my own time constraints. I realize that if I had requested additional consideration around price that I would have been afforded this opportunity to discuss. This was a result of no fault of either the Sales Manager or my sales person. This was on me. The good news is that I have purchased the car and hope to take delivery by the end of the week. This Dealership is First Class and will always be on my list for future requirements. Again the misunderstanding is on me not the staff. Thank you. Paul LaPenna

January 23, 2014

I could not be happier with my purchase of a CPO Lexus RX 350 from Lexus of Route 10. The experience was positive from start to finish. Initially I was nervous because I had to negotiate the price without fi More

by cwrighti
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Postorino, Lara Blaner, Marc Berger
January 17, 2014

After getting 2 very different prices from two dealerships in NYC I decided to send an email over to Lexus of Route 10 and see what they could do. Natalia answered my email and was helpful and inf More

by nycbrickman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Natalia Ojeda, Natalia Ojeda
December 29, 2013

From the moment I stepped on the red carpet to enter Lexus of Route 10, I received red carpet concierge service. Everyone welcomed me with a smile, a cup of coffee and allowed me all the time I needed More

by DebraPB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe DeFrancesco, Eric Ruby, Lara Blaner, Lou Vouthouris
December 16, 2013

Christine Festa made the process of leasing a Lexus easy and stress free. This was my second Lexus with Christine and I can't say enough about how easy she made the whole process. No hidden fees, tax was More

by davidc6159
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christine Festa, Lara Blaner
December 08, 2013

It was a pleasure dealing with both Mr.Lenny DeBonis and Mr.Joe DeFrancesco. In fact, this is the fifth lease for an ES350 that my wife and I have negotiated through the services of Lenny DeBonis. Lenny More

by Demetrio13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe DeFrancesco, Lenny DeBonis
December 06, 2013

This is the first Lexus I have obtained from this dealership, and it is the fifth Lexus I have either leased or purchased overall. So needless to say, I have been happy with these vehicles. This de More

by mdanieldc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Natalie Ojeda, Natalia Ojeda
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