Back

Lexus of Route 10

Whippany, NJ

4.8
654 Reviews

130 Route 10 West

Whippany, NJ

07981

Directions

By Type

Showing 654 reviews

February 07, 2014

I am a car enthusiast and have owned numerous high end vehicles. I currently own a Lexus truck, Bmw coupe and Mercedez E class as well as a Porsche. Lenny and I have been doing business together for a lon More

by paullapenna
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Lenny DeBonis
Feb 11, 2014 -

paullapenna responded

I wanted to provide clarification regarding my prior comments discussing my interest in the 2004 Mercedes SL 500. I was under the impression that the asking price was firm with no room for additional negotiation. I did not attempt to push further on the price due to my own time constraints. I realize that if I had requested additional consideration around price that I would have been afforded this opportunity to discuss. This was a result of no fault of either the Sales Manager or my sales person. This was on me. The good news is that I have purchased the car and hope to take delivery by the end of the week. This Dealership is First Class and will always be on my list for future requirements. Again the misunderstanding is on me not the staff. Thank you. Paul LaPenna

January 23, 2014

I could not be happier with my purchase of a CPO Lexus RX 350 from Lexus of Route 10. The experience was positive from start to finish. Initially I was nervous because I had to negotiate the price without fi More

by cwrighti
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Postorino, Lara Blaner, Marc Berger
January 17, 2014

After getting 2 very different prices from two dealerships in NYC I decided to send an email over to Lexus of Route 10 and see what they could do. Natalia answered my email and was helpful and inf More

by nycbrickman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Natalia Ojeda, Natalia Ojeda
December 29, 2013

From the moment I stepped on the red carpet to enter Lexus of Route 10, I received red carpet concierge service. Everyone welcomed me with a smile, a cup of coffee and allowed me all the time I needed More

by DebraPB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe DeFrancesco, Eric Ruby, Lara Blaner, Lou Vouthouris
December 16, 2013

Christine Festa made the process of leasing a Lexus easy and stress free. This was my second Lexus with Christine and I can't say enough about how easy she made the whole process. No hidden fees, tax was More

by davidc6159
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christine Festa, Lara Blaner
December 08, 2013

It was a pleasure dealing with both Mr.Lenny DeBonis and Mr.Joe DeFrancesco. In fact, this is the fifth lease for an ES350 that my wife and I have negotiated through the services of Lenny DeBonis. Lenny More

by Demetrio13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe DeFrancesco, Lenny DeBonis
December 06, 2013

This is the first Lexus I have obtained from this dealership, and it is the fifth Lexus I have either leased or purchased overall. So needless to say, I have been happy with these vehicles. This de More

by mdanieldc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Natalie Ojeda, Natalia Ojeda
December 03, 2013

Having leased two cars in the past with Christine Festa at Route 10 Lexus, there was no question where I needed to go and who I needed to see when my current lease was ending. Christine once again proved t More

by GlackenR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christine Festa
December 02, 2013

From the moment I entered the dealership, I was treated exceptionally. Entire staff was courteous and professional. I was greeted quickly and warmly each time I entered and they were always willing to d More

by MBPicini
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe DeFrancesco, Lenny DeBonis
November 27, 2013

Thanks to Natalia Ojeda this was the best auto purchasing experience I have ever had. Natalia was very responsive, knowledgeable and all around helpful. I also felt she was very honest and respectful. More

by wyorkman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Natalia Ojeda, Natalia Ojeda
...
47
...