Lexus of Route 10

Horrific experience The salesperson was very demeaning. He didn't ask the questions needed in order to find the best solution. Instead he pre-judged and basically suggest The salesperson was very demeaning. He didn't ask the questions needed in order to find the best solution. Instead he pre-judged and basically suggested I keep my current vehicle until it's paid off entirely. I was completely dissatisfied with the service. I left and went to another Lexus dealership and bought my car from there that same day with a totally opposite service. I learned more about his life and his personal family than he asked about my car situation and my wants and needs. More

My experience with Lexus of Rt 10 was superb mainly because of your sales representative Julia Roldan. She was knowledgable and most helpful to me. I will recommend her to my friends. Her performance w because of your sales representative Julia Roldan. She was knowledgable and most helpful to me. I will recommend her to my friends. Her performance was awesome! She made me feel comfortable both during the process of buying the car as well as being helpful after the purchase. She is certantty an asset to your organization. More

In the past, purchasing a new car for me was always as painful as a trip to the dentist. However, my views have changed after dealing with Christine. In addition to her professionalism, she was able to painful as a trip to the dentist. However, my views have changed after dealing with Christine. In addition to her professionalism, she was able to provide expert knowledge of the vehicle, and at the same time, convey all the pertinent details as well as the answers for all of our questions. Once the deal had been closed, Christine continued to demonstrate her interest in ensuring our complete satisfaction at the time of delivery. Christine was a pleasure to deal with, and I would not hesitate to work with her when purchasing another vehicle. Additionally, two other employees we had the opportunity to work with were extremely helpful in making the transition to our new car. In going over the features of our ES 350, Marc Berger exhibited thorough knowledge of the car and was able to demonstrate each and every detail of the product to our acceptance. Lisa Blanar was then able to provide us with all the necessary information regarding added coverage and optioned for our new purchase. I feel as if my wife and I hit a home run with our salesperson as well as the support staff. More

Very friendly and efficient team. My past experiences with dealerships was long and tedious, total opposite at Route 10. Most of my paperwork was ready for signatures and I was on my way with my new vehi with dealerships was long and tedious, total opposite at Route 10. Most of my paperwork was ready for signatures and I was on my way with my new vehicle in a few hours. Awesome experience! More

The above mentioned sales people went above and beyond to make sure that we were 100% satisfied with our vehicle. The service department was also on point. Not to mention they gave us $1750.00 more for our t make sure that we were 100% satisfied with our vehicle. The service department was also on point. Not to mention they gave us $1750.00 more for our trade-in then the four previous dealers (not Lexus) that we visited. More

Went to several dealers that day but got all I needed here. Got what I was looking for without the hassle....in and out fast.. here. Got what I was looking for without the hassle....in and out fast.. More

Everything about my experience at Lexus of Route 10 was a pleasure. From the moment I entered the showroom, until the moment I left with my new car, I was treated with kindness and professionalism. My sales pleasure. From the moment I entered the showroom, until the moment I left with my new car, I was treated with kindness and professionalism. My salesman Pete Postorino and the Pre-Owned Manager Frank, made me feel at home and welcome. Not only did I get a great deal on my RX350, I had fun while doing it! I would highly recommend Lexus of Route 10 in Whippany to everyone. More

Christine Festa is wonderful to work with. This is my fourth Lexus that I have purchased from her and the dealership. They have been nothing but excellent in the buying and servicing of my vehicles. Chri fourth Lexus that I have purchased from her and the dealership. They have been nothing but excellent in the buying and servicing of my vehicles. Christine does everything she say she will do and always answers my questions as needed. Her follow-up is wonderful and she always keeps her word. I truly enjoy buying my cars from her and this dealership. More

Overall experience was good. I was unable to ride the new car after the sale process was completed due to weak battery. But the team took care of the situation well. Thanks to Natalia for picking me up from car after the sale process was completed due to weak battery. But the team took care of the situation well. Thanks to Natalia for picking me up from the train station and delivering the new car the next day. More

I wanted to thank Rt. 10 Lexes for finding me the car of my dreams and for providing such a friendly dealership experience. My sales person was Natalia Ojeda, and she was great! She answered all of my quest my dreams and for providing such a friendly dealership experience. My sales person was Natalia Ojeda, and she was great! She answered all of my questions in a very friendly yet professional manner. She returned my calls in a timely fashion and was always ready to assist me. The people at your financial department were also amazing and made purchasing my new 2014 IS as easy as signing my name. Thank you again for servicing my needs. Sincerely, Gloria Correa. More