
Lexus of Route 10
Whippany, NJ
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Buying a pre-owned Lexus I stopped in Lexus of Route 10 ( the closest Lexus dealership to my home) just to ask about the difference between the 2012 and 2013 models. I had no I stopped in Lexus of Route 10 ( the closest Lexus dealership to my home) just to ask about the difference between the 2012 and 2013 models. I had no intention of purchasing my car there. From a past experience 5 years ago, I found this dealership rather pricey and inflexible around pricing. I was pleasantly surprised to find out while I was there that in the last 5 years the ownership has changed. It was quite apparent as soon as I walked in the door. Everyone was incredibly polite, helpful and accommodating. My salesman, Pete Postorino, could not have been better. He was very knowledgeable, never pushy, and a pleasure to work with. Because of his patience and lay back style, I wound up making an excellent purchase that very day. I could not be happier. Everyone at Lexus of Route 10 (financing and tech support) could not have been nicer or more helpful I would definitely recommend this dealership based on my experience. . More
Pete Postorino It was a pleasure dealing with Pete. He was a true professional during the sale and followed up with me afterwards to make sure everything was alrigh It was a pleasure dealing with Pete. He was a true professional during the sale and followed up with me afterwards to make sure everything was alright. I have already recommended him to a friend. More
Worth The Trip I drove 45 minutes to check out this dealership based on their reviews. I never DREAMED I'd be purchasing a car on Memorial Day, but then I hadn't me I drove 45 minutes to check out this dealership based on their reviews. I never DREAMED I'd be purchasing a car on Memorial Day, but then I hadn't met Julia Roldan. This young lady knows her cars! She listened to my needs, worked with me, and made it all come together so effortlessly. I love my pre-owned Lexus! I had visited other dealerships closer to my home, but the professionalism and patience from Julia Roldan, Shyl Patchell in the finance dept. and Marc Berger, the technology and delivery specialist, are all 10's in my book. They all continue to answer my questions and emails in a timely manner even a month after I purchased the car. How many other dealerships can say the same? More
Lexus This was my first purchase from Lexus and I had an awesome experience. Natalia was extremely helpful and so pleasant to work with. She answered all of This was my first purchase from Lexus and I had an awesome experience. Natalia was extremely helpful and so pleasant to work with. She answered all of my questions and there was no hassle what so ever. I would definately reccomend this location and Natalia to anyone interested in a Lexus. More
Christine was great She is good. Straight shooter and very helpful. I would refer her to friends and family. Christine has been doing this awhile and is great at her job. She is good. Straight shooter and very helpful. I would refer her to friends and family. Christine has been doing this awhile and is great at her job. More
Great experience Michael Usera made the entire sales process very pleasant and easy. I really felt that I got the car that was right for me at a great price. Everyone Michael Usera made the entire sales process very pleasant and easy. I really felt that I got the car that was right for me at a great price. Everyone at the dealership is very friendly and accommodating. I know I will enjoy being a member of the Lexus family! More
Always a "Pleasant" experience Lexus of Route 10 has the Best service dept I have ever gone too. All the employees treat their customers with such a friendly caring way. The tot Lexus of Route 10 has the Best service dept I have ever gone too. All the employees treat their customers with such a friendly caring way. The total atmosphere in their dealership and service dept is "perfect" I love going into their service dept and treated like a human being. They are honest on their "time frames" when the car should be finished, which makes the customer at ease. Thank you Lexus of Route 10 I am a repeat customer who knows quality and wouldn't go anywhere else to purchase a car... More
Great Experience This was my second lease of a Lexus from Lexus of Rt. 10. Two years ago I got my wife a CT200RH; she loves the car but moreover, the experience with t This was my second lease of a Lexus from Lexus of Rt. 10. Two years ago I got my wife a CT200RH; she loves the car but moreover, the experience with the dealership from "thinking" about buying, to buying; to owning, was so great, I wanted to buy my car there too. I had very specific financial parameters in mind for the lease and Christine Festa and Matt Bibbo worked very hard to meet those parameters. Throughout the whole process, I never felt any pressure. Everything they verbally agreed to turned into a contract without hassle; basically, the best experience I ever had. More
Great Sales Rep. Met with Jason on Saturday , no pressure to buy but very informative. I could have driven out with the car the same day. The delivery process was Met with Jason on Saturday , no pressure to buy but very informative. I could have driven out with the car the same day. The delivery process was wonderful and the tech who instructed me a the car features was very patient. Jason was great and I will refer him in the future. More
Excellent Experience This is my first time buying a Lexus and I was very happy with the straight forward negotiations and no changes in what we agreed. They let me know w This is my first time buying a Lexus and I was very happy with the straight forward negotiations and no changes in what we agreed. They let me know when the car would arrive and had it prepped, including adding a hitch, that day. Excellent closing experience. I was referred here by two neighbors and they were right about how good this dealership is. Recommend them to anyone interested in a Lexus. More