Lexus of Route 10

buying my 6th Lexus from Mike Lioi Marc the specialist, was wonderful for explaining all the technical aspects, including the GPS, radio and all the other functions to make my life easi Marc the specialist, was wonderful for explaining all the technical aspects, including the GPS, radio and all the other functions to make my life easier in operating the car. Shyl Patchell was patient and helpful explaining the financial details. If there is a "hall of fame" for Lexus salesmen, Mike Lioi is a first ballot inductee!! I love my new Lexus. More

Excellent! We had not intended to buy a new Lexus until the end of the year, but Julia and her manager were fantastic, and so is the car Highly professional, k We had not intended to buy a new Lexus until the end of the year, but Julia and her manager were fantastic, and so is the car Highly professional, knowledgeable and friendly. We could not have had a better experience! More

This sums it up!! this was my 4th Lexus in 14 years VIP treatment is the norm at Lexus of Route 10. Not only is Lexus the superior car on the road, but the interaction with the various departments at R VIP treatment is the norm at Lexus of Route 10. Not only is Lexus the superior car on the road, but the interaction with the various departments at Route 10 an absolute pleasure. Customer service is the best...very personable and professional. More

August 18, 2014 purchase of a BMW M3 from LexusofRoute 10 The salesman, Christopher Tracy, made the experience of purchasing a car for my son one of the most exciting, professional, and just plain old fashion The salesman, Christopher Tracy, made the experience of purchasing a car for my son one of the most exciting, professional, and just plain old fashion good customer service, an experience never to be forgotten or compared to any other dealership I purchased cars from. My son, and only child, is a fine young man. As his mother, I wanted him to have this car, and "sacrificed" my own 328I and traded it in towards the purchase of the M3. He loves cars, specifically BMW's. This is his third one. He had been looking and looking for an M3. We communicated with another dealership online, and they were nice, but once I spoke with Chris, we knew this was the dealership we wanted to purchase a car from. Chris worked with us, there was frequent communication and reassurance from Chris that the car was being held for my son. What a pleasant and professional experience. I live in New York, but I I'd actually drive back to LexusofRoute10 to purchase another car. More

Completely satisfied customer This was the 4th Lexus dealership I visited with... The first two dealerships made me feel irrelevant- and uncomfortable- the 3rd was very pushy. I'm This was the 4th Lexus dealership I visited with... The first two dealerships made me feel irrelevant- and uncomfortable- the 3rd was very pushy. I'm military and buying a car is something I've done many times (internationally)- but this dealership and Julia were phenomenal. Even other customers I chatted with were great... Julia called me enroute to another dealership- I drove over an hour (just to look)- I was treated like a Queen. My children were entertained by other employees and the customer service setup they have (very family friendly). I left with a 2015 RX350 loaded! I'm ecstatic about my investment, the dealership, my sales person, the employees, finance, EVERYthing. The best experience I've ever had! Grateful! More

Purchase of GS350 I purchased a 2014 GS350 through Julia Roldan and had a fantastic experience throughout the entire process. The staff were all very thorough and helpf I purchased a 2014 GS350 through Julia Roldan and had a fantastic experience throughout the entire process. The staff were all very thorough and helpful and then also worked hard to get me through the process quickly. Great dealership and team! More

Simplest Experience My first visit to Lexus of Route 10 i was easily capable of going on a test drive. In a short period of time, I obtained all the information necessary My first visit to Lexus of Route 10 i was easily capable of going on a test drive. In a short period of time, I obtained all the information necessary to make the decision of wanting to lease an IS 250 or the IS 250 F Sport. Chris gave me the ultimate experience of being able to choose what would work best for my needs, along with my desired price range. He was extremely helpful with knowledge of other models incase I decided to change my mind in what I originally wanted. I have already recommended Chris to friends who are interested in there CPO's and Lexus models. More

Best car dealer I ever visited My first purchase at Star Lexus of route 10. This dealer is one of the best with excellent services. They're polite and friendly. I wasn't ready to My first purchase at Star Lexus of route 10. This dealer is one of the best with excellent services. They're polite and friendly. I wasn't ready to purchase any car after the test drive. But Natalia is so patience and helpful with full of knowledge on cars. She have me change my mind and purchased my RX350 the same day. She also delivered all the things that she promised. The service here is excellent, you scheduled appointment, you drop car off and you leave with loaner (same and newer model), all in a flash! No time wasted! AND must of all I love their car wash for life service. More

Rude and threatning The worse experience i have ever in my life. Would not set a foot there ever after buying 70 g's truck only to be threat and harass. Avoid at all cost The worse experience i have ever in my life. Would not set a foot there ever after buying 70 g's truck only to be threat and harass. Avoid at all cost !!!!! More

Excellent and top notch Auto Dealership VIP statues customer service quality...Very understanding and not a pushy dealership..will be doing more business in the future.Julia Roldan was super VIP statues customer service quality...Very understanding and not a pushy dealership..will be doing more business in the future.Julia Roldan was super professional More