Lexus of Route 10
Whippany, NJ
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very tiring bought a preowned car from them and more than 2 month later didn't receive my registration and plates . called them many times. spoke to my salesman w bought a preowned car from them and more than 2 month later didn't receive my registration and plates . called them many times. spoke to my salesman which always told me it takes time though i bought many cars in the past and never had to wait longer than 3 weeks for the plates. finally he tells me that they never asked me for my social security number. a month and half later still no registration or plates. i called the GM and sales manager and gotten only promises for fix and nothing happens..meanwhile i am driving with an expired temporary license plate. very unhappy More
Stress free buying experience The one hour drive to the dealership was worth every mile. Natalia was professional, kept the experience stress free, answered all our questions and k The one hour drive to the dealership was worth every mile. Natalia was professional, kept the experience stress free, answered all our questions and kept her promise. Sean continued the stress free experience by keeping financing our purchase simple and went out of his way to get great rate at terms were looking for. Julia and Eric made delivery relaxing and informative. Kudos to the whole team. More
happy customer Overall it was a smooth and easy transaction. I would recommend anyone who is looking to purchase new and used to this dealership!! Everyone was real Overall it was a smooth and easy transaction. I would recommend anyone who is looking to purchase new and used to this dealership!! Everyone was really pleasant and easy going to work with. More
Buying Experience Bought two cars in two weeks--one for my wife and other one for me. Outstanding person--Michael Lioi showed us all possible deals and helped finalizin Bought two cars in two weeks--one for my wife and other one for me. Outstanding person--Michael Lioi showed us all possible deals and helped finalizing what we were looking for. Shop is clean and full of nice people all around. More
Great Experience. Will exceed your expectations. I just purchased my second Lexus RX 350 from Lexus Route 10, Whippany, NJ. We did shop other dealerships. No one compares to this dealership for VIP t I just purchased my second Lexus RX 350 from Lexus Route 10, Whippany, NJ. We did shop other dealerships. No one compares to this dealership for VIP treatment. We worked with Michael Lioi on both purchases. He is professional, honest and very personable. He has been at this dealership for many years and his experience and knowledge are exceptional. We also had the pleasure of working with Marc Berger. He was so patient with explaining all the technical aspects of the vehicle. He is very knowledgable and we can call him, set up an appointment to refresh any information. Great guy. We also worked in finance with Sean Byrne. He is very friendly, efficient and pleasant with explaining all the options one can purchase. They all get 5 stars. More
Exceeded our expectations! We had a great experience at Lexus when we purchased our LS460. Julia Roldan exceeded our expectations! She was knowledgeable, friendly ,patient, an We had a great experience at Lexus when we purchased our LS460. Julia Roldan exceeded our expectations! She was knowledgeable, friendly ,patient, and efficient! She was able to find exactly the car that we were searching for! She is a great asset to the Lexus Route 10 staff....I will surely recommend her and Lexus of route 10 to everyone! More
Purchased a new vehicle and couldn't be happier My whole experience at lexus of route 10 was outstanding. As comfy and relaxing as buying a new car could possibly be. By far the best lexus experienc My whole experience at lexus of route 10 was outstanding. As comfy and relaxing as buying a new car could possibly be. By far the best lexus experience I have had. Humberto Cruz, Rich Compito, and Sean Byrne made the whole process as quick and painless as possible. I would definitely recommend buying a car from this dealership. Thanks a lot guys! I appreciate everything you did for me... More
buying my 6th Lexus from Mike Lioi Marc the specialist, was wonderful for explaining all the technical aspects, including the GPS, radio and all the other functions to make my life easi Marc the specialist, was wonderful for explaining all the technical aspects, including the GPS, radio and all the other functions to make my life easier in operating the car. Shyl Patchell was patient and helpful explaining the financial details. If there is a "hall of fame" for Lexus salesmen, Mike Lioi is a first ballot inductee!! I love my new Lexus. More
Excellent! We had not intended to buy a new Lexus until the end of the year, but Julia and her manager were fantastic, and so is the car Highly professional, k We had not intended to buy a new Lexus until the end of the year, but Julia and her manager were fantastic, and so is the car Highly professional, knowledgeable and friendly. We could not have had a better experience! More
This sums it up!! this was my 4th Lexus in 14 years VIP treatment is the norm at Lexus of Route 10. Not only is Lexus the superior car on the road, but the interaction with the various departments at R VIP treatment is the norm at Lexus of Route 10. Not only is Lexus the superior car on the road, but the interaction with the various departments at Route 10 an absolute pleasure. Customer service is the best...very personable and professional. More