Lexus of Route 10

Wonderful example of not using a Hard Sell! I purchased a RX350 F Sport from Ms. Natalia Ojeda, whom I met over the internet through the dealership website. She was very professional, courteous I purchased a RX350 F Sport from Ms. Natalia Ojeda, whom I met over the internet through the dealership website. She was very professional, courteous and knowledgeable about the vehicle. It was a pleasure to deal with only her and not two or three other people as I have experienced in other dealerships. For me, the hard sell is strictly a turn off. I will highly recommend the dealership and Ms. Ojeda to anyone I know that might be interested in a Lexus. More

Car Buying as it should be Julia was a pleasure to deal with in my transaction. She was knowledgable and attentive during the whole transaction process of my purchase. I trade Julia was a pleasure to deal with in my transaction. She was knowledgable and attentive during the whole transaction process of my purchase. I traded a 2008 ES350 for a 2012 ES350 and the whole process was great, the way it should be and hardly ever is. It started with a pleasant sales rep, Julia, great help from Wayne during the finance dealings, and ended with the help of Mark getting us familiar with the amenities of the newer version. I will be back. More

My First Lexus ever ! i just finalized my very first Certified-Lexus purchase this week. I had the pleasure of randomly contacting Julia Roldan when I called to Lexus of Rt i just finalized my very first Certified-Lexus purchase this week. I had the pleasure of randomly contacting Julia Roldan when I called to Lexus of Rt. 10. I shared with her that I was planning to purchase an RX-350 by year-end, and have been searching over the internet for "the right" vehicle. I also told her that I contacted several other Lexus dealerships and gave them all the specific parameters that I was looking for in my upcoming purchase. Julia listened attentively and was confident that she could locate some vehicles to show me. Julia kept me informed during her search, and notified me of several SUV's that were "Certified" and within my budget. Our last phone call was Christmas week, and Julia said that she believed that she "found my RX-350". The SUV had just come into the dealership and had everything I was looking for. I thought with all of the options that she mentioned, it would surely be out of my price range. Julia said she would work with her team and try to make it happen. SHE DID ! Exactly what I was looking for (even the interior and exteriors colors). From start to finish, the buying experience was everything I expected from Lexus (and more !) I picked up my first Lexus on Christmas Eve morning. Julia and team: Thanks for making this a "December to Remember" ! P.L. More

Lexus of Route 10 Reps are Top-Notch I've always had a very positive relationship with the sales and service reps of this dealership. My long-time sales rep, Michael Lioi, is outstanding. I've always had a very positive relationship with the sales and service reps of this dealership. My long-time sales rep, Michael Lioi, is outstanding. He regularly provides me with pertinent information on new offers and offers sound advice/support. The service department is always fully responsive to my cited issues. Everyone is polite, friendly and willing to help. It's a pleasure doing business with Lexus of Route 10. Sincerely, Nick Scalera More

5 Star Experience To whom it may concern; I would like to report my experience of trading and purchasing a Lexus at Route 10 I received a phone call for an invita To whom it may concern; I would like to report my experience of trading and purchasing a Lexus at Route 10 I received a phone call for an invitation to a "new car event" by Jason Sokolowski. He was so nice on the phone, without being pushy, that I said I would think about it. Well I ended up going and was impressed by the calibre of the event. It was well organized: the DJ, the delicious food and drinks, the girl who presented the cars, the umbrella gift - who would have thought that a car dealership would have such a classy event! Thank you. I reserved an NX in exchange of my RX. The car came in before my lease was due so I gave the RX back. Jason took care of every imaginable detail and more. As a joke, he gave me a little stepping stool because I had mentioned that some cars were too tall to get into with a dress on! Marc Berger, your very professional "techie" took his time to show me all the gadgets. Some were so new that even he had to figure things out - which he did. Very polite and well educated. Wayne Liebeskind, the "closer" who drew up the papers was super efficient. He made it a painless experience. After a long day at work, 8pm, Jason was still smiling and efficient and had a surprise for me. I was given a snowglobe of a Lexus with a bow on top! By the way, my car also had an enormous red bow on top which was such a cute detail. All in all, I would highly recommend Lexus of Route 10 and truly commend Mr. Maoli on the major improvements, the quality of his staff and the calibre of his establishment. Sincerely, H.N. Sent from my iPad More

Fast and Professional This is probably what the car buying experience should be. Joe gave me a quote. We've arranged all paperwork via email and phone. I visited the dealer This is probably what the car buying experience should be. Joe gave me a quote. We've arranged all paperwork via email and phone. I visited the dealership only once for 1 hour total. Picked up a car, signed the documents and drove off. Fantastic experience. I would highly recommend Lexus of rt 10 and Joe Yusufov. More

Leased 2 great Lexus vehicles from the best Lexus dealership I just leased my second Lexus and this one is incredible. Got the GS350 AWD F-Sport and my Salesman, Michael Lioi went out of his way to take care of I just leased my second Lexus and this one is incredible. Got the GS350 AWD F-Sport and my Salesman, Michael Lioi went out of his way to take care of me. I did not want any car that wason the lot and was considering another brand(German) but Michael searched for the specific one I wanted and got it for me. Came right off the ship and was delivered exactly to my specifications. Actually it was more than I expected. The technology and options are incredible! I'm glad I went with a Lexus again. The entire process went smooth and it couldn't have been any better if not for Michael. He is cool as a cucumber. I would recommend him to anyone and the dealership really takes good care of you! Thanks again Michael Lioi! More

AMAZING EXPERIENCE It was a great pleasure working with Natalia. She helped me out in matching what we were looking for at the price range that we were expecting. The se It was a great pleasure working with Natalia. She helped me out in matching what we were looking for at the price range that we were expecting. The service was AMAZING. There was no trick or hidden agenda. It was a great experience working with the dealership and Natalia's expertise. I will strongly recommend the dealership and Natalia to family and friends. More

Fast Food Car Buying Went in to return my lease and discussed my displeasure with how I was treated last year trying to replace one of my lexus' and was taking business el Went in to return my lease and discussed my displeasure with how I was treated last year trying to replace one of my lexus' and was taking business elsewhere at 3:46pm. Came out at 6:15 with a new no haggle price vehicle and ate a couple of cookies while I waited. Quickest car purchase I ever been involved in, and I wasn't expecting to come home with a new car. Hands Down best Lexus dealership I have been to, after visiting 4 different ones. More