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Lexus of Route 10

Whippany, NJ

4.8
654 Reviews

130 Route 10 West

Whippany, NJ

07981

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Showing 654 reviews

December 26, 2014

Lexus of Route 10 Reps are Top-Notch I've always had a very positive relationship with the sales and service reps of this dealership. My long-time sales rep, Michael Lioi, is outstanding. More

by Nick from Bloomfield
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Lioi, Richard Compito
December 17, 2014

5 Star Experience To whom it may concern; I would like to report my experience of trading and purchasing a Lexus at Route 10 I received a phone call for an invita More

by H.N.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wayne Liebeskind, Marc Berger, Jason Soko
December 08, 2014

Highly disappointed I've chosen to go to Lexus of Route 10 (since they are big dealership in the Northern NJ area) for professional service but was very disappointed. Car More

by diamondd16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Carl Braunschweiger
Dec 18, 2014 -

Lexus of Route 10 responded

To Our Lexus Guest, Lexus of Route 10 is committed to providing the highest level of customer service to our guests, both in the sales and service aspects of our business. Purchasing or leasing a certified Lexus vehicle is a fantastic option for many Lexus customers. As such, these certified vehicles may contain slight physical flaws, as they are pre-owned. Understanding your concern regarding the bumper, it was re-finished as per your request. Regarding the windshield, there was no damage present, and no chips or cracks that required repair. It simply was not brand-new, as no structural flaws are present in the glass. The vehicle was inspected, together with Carl and yourself, and test driven. I believe there was a demonstration of customer service based on our willingness to refinish the bumper at your request. If you have any questions at all, or would like to speak further, I would welcome the opportunity to communicate personally. I may be reached directly at 973-319-3254. Brad Vaill Guest Relations Manager Lexus of Route 10

December 08, 2014

Fast and Professional This is probably what the car buying experience should be. Joe gave me a quote. We've arranged all paperwork via email and phone. I visited the dealer More

by alex.buran.1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Yusufov
November 24, 2014

Leased 2 great Lexus vehicles from the best Lexus dealership I just leased my second Lexus and this one is incredible. Got the GS350 AWD F-Sport and my Salesman, Michael Lioi went out of his way to take care of More

by kaojohn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Byrne, Michael Lioi
November 22, 2014

AMAZING EXPERIENCE It was a great pleasure working with Natalia. She helped me out in matching what we were looking for at the price range that we were expecting. The se More

by veronica.christopoulos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Natalia Ojeda
November 10, 2014

Fast Food Car Buying Went in to return my lease and discussed my displeasure with how I was treated last year trying to replace one of my lexus' and was taking business el More

by Tolo3peo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Natalia Ojeda, Jason Soko
November 10, 2014

2014 IS 350 bought Awesome experience! From the parking lot to the showroom floor to my very own car you can tell that Lexus of Route 10 is very meticulous and takes ca More

by MAS2377
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Carlucci, Melissa Morales, Julia Roldan
November 05, 2014

Great The most enjoyable experience I have every had in buying or leasing a car. Everyone from the moment you walked in the door was focused on customer sat More

by Carl Crosetto
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Graber, Sean Byrne, Lou Vouthouris, Marc Berger
November 01, 2014

My used car experience This dealership is top notch for customer service. The entire staff is friendly and knowledgable. I look forward to bringing my vehicle back for servi More

by Wisnive
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julia Roldan
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