Lexus of Route 10
Whippany, NJ
Filter Reviews by Keyword
By Type
Showing 654 reviews
Lexus of Route 10 Reps are Top-Notch I've always had a very positive relationship with the sales and service reps of this dealership. My long-time sales rep, Michael Lioi, is outstanding. I've always had a very positive relationship with the sales and service reps of this dealership. My long-time sales rep, Michael Lioi, is outstanding. He regularly provides me with pertinent information on new offers and offers sound advice/support. The service department is always fully responsive to my cited issues. Everyone is polite, friendly and willing to help. It's a pleasure doing business with Lexus of Route 10. Sincerely, Nick Scalera More
5 Star Experience To whom it may concern; I would like to report my experience of trading and purchasing a Lexus at Route 10 I received a phone call for an invita To whom it may concern; I would like to report my experience of trading and purchasing a Lexus at Route 10 I received a phone call for an invitation to a "new car event" by Jason Sokolowski. He was so nice on the phone, without being pushy, that I said I would think about it. Well I ended up going and was impressed by the calibre of the event. It was well organized: the DJ, the delicious food and drinks, the girl who presented the cars, the umbrella gift - who would have thought that a car dealership would have such a classy event! Thank you. I reserved an NX in exchange of my RX. The car came in before my lease was due so I gave the RX back. Jason took care of every imaginable detail and more. As a joke, he gave me a little stepping stool because I had mentioned that some cars were too tall to get into with a dress on! Marc Berger, your very professional "techie" took his time to show me all the gadgets. Some were so new that even he had to figure things out - which he did. Very polite and well educated. Wayne Liebeskind, the "closer" who drew up the papers was super efficient. He made it a painless experience. After a long day at work, 8pm, Jason was still smiling and efficient and had a surprise for me. I was given a snowglobe of a Lexus with a bow on top! By the way, my car also had an enormous red bow on top which was such a cute detail. All in all, I would highly recommend Lexus of Route 10 and truly commend Mr. Maoli on the major improvements, the quality of his staff and the calibre of his establishment. Sincerely, H.N. Sent from my iPad More
Highly disappointed I've chosen to go to Lexus of Route 10 (since they are big dealership in the Northern NJ area) for professional service but was very disappointed. Car I've chosen to go to Lexus of Route 10 (since they are big dealership in the Northern NJ area) for professional service but was very disappointed. Carl Braunschweiger is by far the worst salesman I've ever dealt with. He did not not return any of my multiple phone calls regarding issues with my newly purchased certified IS250 regarding the windshield rock erosion. This "certified" car also had other issues such as minor grazes on the bumper which we were told would be taken care of with the purchase. Bottom line - Once the purchase was final, the "customer service" was no longer a priority as he had already made his commission. More
Fast and Professional This is probably what the car buying experience should be. Joe gave me a quote. We've arranged all paperwork via email and phone. I visited the dealer This is probably what the car buying experience should be. Joe gave me a quote. We've arranged all paperwork via email and phone. I visited the dealership only once for 1 hour total. Picked up a car, signed the documents and drove off. Fantastic experience. I would highly recommend Lexus of rt 10 and Joe Yusufov. More
Leased 2 great Lexus vehicles from the best Lexus dealership I just leased my second Lexus and this one is incredible. Got the GS350 AWD F-Sport and my Salesman, Michael Lioi went out of his way to take care of I just leased my second Lexus and this one is incredible. Got the GS350 AWD F-Sport and my Salesman, Michael Lioi went out of his way to take care of me. I did not want any car that wason the lot and was considering another brand(German) but Michael searched for the specific one I wanted and got it for me. Came right off the ship and was delivered exactly to my specifications. Actually it was more than I expected. The technology and options are incredible! I'm glad I went with a Lexus again. The entire process went smooth and it couldn't have been any better if not for Michael. He is cool as a cucumber. I would recommend him to anyone and the dealership really takes good care of you! Thanks again Michael Lioi! More
AMAZING EXPERIENCE It was a great pleasure working with Natalia. She helped me out in matching what we were looking for at the price range that we were expecting. The se It was a great pleasure working with Natalia. She helped me out in matching what we were looking for at the price range that we were expecting. The service was AMAZING. There was no trick or hidden agenda. It was a great experience working with the dealership and Natalia's expertise. I will strongly recommend the dealership and Natalia to family and friends. More
Fast Food Car Buying Went in to return my lease and discussed my displeasure with how I was treated last year trying to replace one of my lexus' and was taking business el Went in to return my lease and discussed my displeasure with how I was treated last year trying to replace one of my lexus' and was taking business elsewhere at 3:46pm. Came out at 6:15 with a new no haggle price vehicle and ate a couple of cookies while I waited. Quickest car purchase I ever been involved in, and I wasn't expecting to come home with a new car. Hands Down best Lexus dealership I have been to, after visiting 4 different ones. More
2014 IS 350 bought Awesome experience! From the parking lot to the showroom floor to my very own car you can tell that Lexus of Route 10 is very meticulous and takes ca Awesome experience! From the parking lot to the showroom floor to my very own car you can tell that Lexus of Route 10 is very meticulous and takes care of their customers. I had the pleasure of working with Julia Roldan and she was very awesome to work with. She was very courteous, knowledgeable and friendly - easy to talk to. This was my first experience with purchasing a Lexus and it was great! I would definitely recommend anyone looking for Lexus to come here before going anywhere else. More
Great The most enjoyable experience I have every had in buying or leasing a car. Everyone from the moment you walked in the door was focused on customer sat The most enjoyable experience I have every had in buying or leasing a car. Everyone from the moment you walked in the door was focused on customer satisfaction. Great job. More
My used car experience This dealership is top notch for customer service. The entire staff is friendly and knowledgable. I look forward to bringing my vehicle back for servi This dealership is top notch for customer service. The entire staff is friendly and knowledgable. I look forward to bringing my vehicle back for service just to be greeted by this friendly staff. More