Lexus of Route 10

Best leasing experience ever. 2015 Lexus CT200h From a moment I stepped in to a dealership to a signing a contract, took me maybe 2 hours. It included test drive, appraisal of my 2015 Lexus CT200h From a moment I stepped in to a dealership to a signing a contract, took me maybe 2 hours. It included test drive, appraisal of my trade and price negotiation of my new car. The main thing is I wasn't shopping for Lexus at all, I was looking for BMW, but somehow I received email from Lexus Route 10 and called. Over the phone I got very good price and went there on my way home. I got exceptional greeting and personal attention from Natalia Ojeda. But my case was a little difficult with negative trade (that I knew about it) and Pete Postorino was called to help us. In a 20 min. he checked all possible options and he got best price for me. Thank you! Wayne Liebeskind helped me with all financial documents. I came next day to bring my trade and pickup new car. Eric Lilienthal went me through all functions and options of my new Lexus, very helpful. Special thanks for Brad Vaill, he helped me a lot after I left a dealership. It was light delay with paperwork and Bread provided to me his direct phone number, so I could call him to get updates. He always answered me, made three way calls with me and my bank. He followed me until issue was resolved. They truly take care of their customers! Great team, great dealership, great customer service. Thank you all!!! More

Is 350 My wife and I had a great experience. Humberto was very helpful and followed up with us throughout the process. Also working with some of the other My wife and I had a great experience. Humberto was very helpful and followed up with us throughout the process. Also working with some of the other people was a very pleasurable experience. My wife will be coming there to buy her next car More

most pleasant leasing experience ever I had my 2015 GS350 delivered right to my driveway by Jamie Monge and he drove away with my old lease. The whole process lasted no more thatn 20 minu I had my 2015 GS350 delivered right to my driveway by Jamie Monge and he drove away with my old lease. The whole process lasted no more thatn 20 minutes and was super smooth! Jamie & Lexus set the bar real high as far as professionalism and phenomenal customer service. I will send all family friends their way going forward! Great job! More

Great experiance They truly take care of their customers! I had the pleasure of working with Humberto. He is professional, welcome and patient. He gave me time to deci They truly take care of their customers! I had the pleasure of working with Humberto. He is professional, welcome and patient. He gave me time to decided on my purchasing. I will definitely be back! I'm enjoying driving my Lexus RX. Thank you! More

excellent My experience with Humberto Cruz was excellent. His follow up was outstanding. And most of all he wasn't calling ever day for a decision. He allowed My experience with Humberto Cruz was excellent. His follow up was outstanding. And most of all he wasn't calling ever day for a decision. He allowed me time to make my decision. He respected my time and did everything he could to find the car for me. My technical review with the technician (rich) was outstanding. He was very informative and welcomed me to contact him in the future for help. He e planned or the features and setup the important options and more. Anthony was very helpful with the financing. Excellent service overall More

Humberto made the difference Humberto was extremely focused on my needs from beginning to end and absolutely made sure my concerns and needs were heard and addressed to the extent Humberto was extremely focused on my needs from beginning to end and absolutely made sure my concerns and needs were heard and addressed to the extent possible. I would recommend him to any future customer. More

Best dealership by far The dealership was a pleasure to work with, extremely professional and honest throughout the process - no games, no telling you things they can't foll The dealership was a pleasure to work with, extremely professional and honest throughout the process - no games, no telling you things they can't follow through on. By far, the best dealership experience we have had when purchasing a vehicle. Humberto was terrific and went out of his way to make sure we were completely comfortable and stress-free during every step of the shopping and buying process, and Richard spent time answering our questions until we understood all the technology features. Sean handled our financing with ease. Overall, just a great experience! More

My experience.. This was a great experience. Great service! They accommodate your every need. Humberto was excellent and helped me every step of the way! This was a g This was a great experience. Great service! They accommodate your every need. Humberto was excellent and helped me every step of the way! This was a great experience thanks to the help from everyone at Lexus of Rt. 10. More

Superb! Humberto, Wayne and Marc were just superb. We leased a new 2015 RX350. The dealership is extremely fortunate to have the services of these very valu Humberto, Wayne and Marc were just superb. We leased a new 2015 RX350. The dealership is extremely fortunate to have the services of these very valuable employees- Ken More

Best dealership in New Jersey and New York I have the experience that you are treated as special customer. When buying or leasing their car, they work the price that is feasible. Service is ov I have the experience that you are treated as special customer. When buying or leasing their car, they work the price that is feasible. Service is over the top!! Brad Vaill works very closely with you to solve any issues; always solved in the customers favor. I have been to many dealerships but this is the only one that I will go to for service or buying another Lexus because the are the best in every way. More