Lexus of Route 10

Lexus IS350 The salesman, Humberto Cruz, was very patient and thorough with the purchasing process. He helped make the leasing decision very simple and answered The salesman, Humberto Cruz, was very patient and thorough with the purchasing process. He helped make the leasing decision very simple and answered all of my questions. I am very satisfied with the lease deal. More

By Far The Best!! I have dealt with plenty of dealerships before and not one of them compares to Lexus of Route 10. I had a truly great experience from start to finish. I have dealt with plenty of dealerships before and not one of them compares to Lexus of Route 10. I had a truly great experience from start to finish. Our great sales rep, Humberto Cruz, walked me through every option there was for the NX200t base and F-Sport. After, Humberto took me on my favorite of all time test drives where he showed me even more things this vehicle has to offer. Once we got back Humberto worked with me and later that day I was a new proud owner of a NX200t F-Sport! When the car was ready, Eric Lilienthal, their vehicle specialist, went through all the features with me and got my cell, garage door opener, etc....hooked up in no time. And I also have to say this, Out of all the previous pick ups I did at other dealers when we went over options and how to's, none were as fun as this one, Eric made it awesome! The entire experience I had, as you read, was just amazing. Humberto and Lexus of Route 10, you have a customer for life!! Thank you for everything! More

Great communication, clear pricing and honest disclosures I worked with Phil Meola - he was a good consultant. I purchased the vehicle remotely and had it shipped to me. The process was as smooth as can be I worked with Phil Meola - he was a good consultant. I purchased the vehicle remotely and had it shipped to me. The process was as smooth as can be expected. Phil and the dealership provided me with clear pricing (no hidden fee/price based on financing etc.). Since I was purchasing L/CPO, they provided me with the repair order that listed all the things that they had done to the vehicle. I can't believe how difficult it was to get the same information from other dealers. The pricing was fair. I contacted a third party carrier to ship my car - Phil went over and above in helping be get the vehicle loaded. PS: I never saw the actual vehicle or stepped foot in the dealership since I had previously owned another RX350 and was comfortable with Lexus certification. More

sk98766 Sales consultant Humberto Cruz was excellent. He made me feel at ease and easy to talk to. He answered all our questions. He was very helpful. Sales consultant Humberto Cruz was excellent. He made me feel at ease and easy to talk to. He answered all our questions. He was very helpful. More

Very professional, and relaxing process Sales consultant Humberto Cruz was excellent. He made me feel at ease and easy to talk to. He answered all my questions. All in all this was a very Sales consultant Humberto Cruz was excellent. He made me feel at ease and easy to talk to. He answered all my questions. All in all this was a very pleasant experience. More

Great experience This is a dealership you could trust. Great experience and they keep their word- not like other places. Humberto is trusting knowledgable and honest This is a dealership you could trust. Great experience and they keep their word- not like other places. Humberto is trusting knowledgable and honest. Good luck! More

4th Lexus from this dealership <3 Most people dread walking into a car dealership, usually to be accosted by pushy and obnoxious salespeople. Obviously, if they suffer from anxiety whe Most people dread walking into a car dealership, usually to be accosted by pushy and obnoxious salespeople. Obviously, if they suffer from anxiety when it it's time to get a car- they haven't been to this dealership. What a classy place! The ladies who greet you, whether it be on the phone or when you walk into the door, are most polite and courteous! Our salesman, Michael, is a true gentleman. He is honest, helpful and most of all, a pleasure to deal with. Michael has always taken time to explain a vehicle and the equipment, making certain that what we are looking for, both in options and price range, is shown to us. Today, we picked up our 4th car that we have leased from Michael and Lexus of Rt. 10. (Three RX350's and now an IS250) My husband has now joined the Lexus family and couldn't be happier. He was pleased with the price as well as the options on the car which he got. From past experience: The service department is top notch- if I need a loaner car while my car is being serviced, it is not a problem... even if it is for an hour or two. The waiting room is very comfy, with plenty of seats, be they at a table or in nice, cushy chairs. There is a play room for children, and an upstairs waiting room for a quieter wait- if you need to get some work done, etc. You get a coupon book for a monthly free car wash! Oh- I almost forgot- the great candy bar with bins of candy- the coffee/hot drink dispenser... cookies, hot pretzels, various snacks (granola bars, breakfast bars, bagels, muffins, etc) and of course cold drinks- soda, waters,and juice packs for the kids.... make waiting for your car to be serviced quite pleasurable. Top notch personnel, service and detail to making their customers happy- is what you will experience at this dealership! Very, very satisfied with every aspect of our shopping experiences as well as the value they place on customer satisfaction. Kudos to Lexis of Rt. 10!! More

Humberto Cruz was Fantastic! I am extremely overwhelmed with joy to finally be in my dream car! Thanks to Humberto, he was delightful to work with and I would recommend him to any I am extremely overwhelmed with joy to finally be in my dream car! Thanks to Humberto, he was delightful to work with and I would recommend him to any and everyone. The service provided at the dealership was beyond my expectations. Humberto was extremely patient and attentive. I am extremely pleased with the end results and I look forward to building a long lasting relationship with Lexus of Route 10! Thank You Again for making my dream a reality!!! ~ Sincerely, Adaha Owens More

First Class Experience This was our first time purchasing a Lexus and the experience was nothing like any other car experience I have had in the past. I felt very catered t This was our first time purchasing a Lexus and the experience was nothing like any other car experience I have had in the past. I felt very catered to and was treated with respect and courtesy. No high pressure salesmanship. Over the top amenities and great customer support. More

First class Dealership The best car buying experience I have ever had without question. Phil Meola is the best sales person I have ever worked with when purchasing a car. The best car buying experience I have ever had without question. Phil Meola is the best sales person I have ever worked with when purchasing a car. He was honest, knowledgeable, responsive, friendly and made me feel comfortable with the process from beginning to end. I purchased a Certified Pre Owned ES350 long distance as I live 300 miles from Lexus of Route 10. I had to rely on Phil's description of the condition of the car etc, He didn't let me down. The car was just as he described, in near perfect condition. When I arrived at the dealership I immediately felt comfortable and was welcomed by everyone I met. Phil Meola is a first class individual and I would highly recommend Phil and Lexus of Route 10. More