Lexus of Route 10

Excellent customer service I brought my new 2016 Lexus ES00H and I can truly can they have the best customer service in the industry. I would recommend this dealership to anyone I brought my new 2016 Lexus ES00H and I can truly can they have the best customer service in the industry. I would recommend this dealership to anyone looking to buy a new or used car. More

Great attention to detail, and a very capable salesman This is a very top shelf dealership, well run and well managed. From the greeting as soon as you walk in, to the knowledgeable salesman who worked wit This is a very top shelf dealership, well run and well managed. From the greeting as soon as you walk in, to the knowledgeable salesman who worked with me, to the tech person who reviewed and explained the use and function of each feature, I was very impressed. Joe Yusufov knows the Lexus product line inside and out including price points and packages. Even the finance department was a pleasure to work with. Everyone associated with Route 10 Lexus is extremely professional and above average. I will buy another car here. More

Amazing service from start to finish From start to finish, everything at Lexus of Route 10 was top notch. I was greeted professionally upon my arrival to the dealership, and the wait for From start to finish, everything at Lexus of Route 10 was top notch. I was greeted professionally upon my arrival to the dealership, and the wait for the salesmen was extremely short. The waiting area is furnished with a host of beverages and other various snacks. After a few minutes the salesmen, Mr. Christopher Tracy, came to speak with me. I provided him with a general idea of what I was looking for, and without hesitation he knew exactly where to lead me. Within minutes I was filling out the paperwork on my certified pre-owned vehicle. The process went smoothly and the deal was better than any dealership in the area. To me, the best part of the purchase was the fact it came with a full warranty for the length of the lease, complete with the availability of loaner cars. Simply amazing. Thus far, I am exceptionally happy not only with my purchase, but with joining the Lexus family, especially at this dealership. Mr. Tracy and the entire staff have been exemplary, and other dealerships should take note of how to treat a customer. More

Very positive car buying experience. Humberto and the team at Route 10 Lexus were very professional and a pleasure to deal with. It was a hassle free car buying experience. Humberto respe Humberto and the team at Route 10 Lexus were very professional and a pleasure to deal with. It was a hassle free car buying experience. Humberto respected the fact that I had very little time to spend buying a car and ensured that the process went very smoothly. More

Besst experience I ever had with a dealer I usually shy away from the dealers. The five new cars I bought in the last 25 years were all bought over the internet w/o any negotiations or pressur I usually shy away from the dealers. The five new cars I bought in the last 25 years were all bought over the internet w/o any negotiations or pressure. it seems that now most internet service point you to a dealer. So, I bought this car 2015 Lexus GS350 the old fashioned way. I have chosen the sales person Humberto Cruz for his superb reviews on the internet. I was pleasantly surprised by the process and Humberto has exceeded my expectations. He went out of his way to help me with any questions or issues that came up. I also thought that Eric Lilienthal (delivery manager) was knowledgeable, helpful and overall great guy to deal with. More

Excellent Humberto Cruz was exemplary in his assistance in picking a pre owned vehicle, helping assess each vehicle, since It can be confusing trying to pick th Humberto Cruz was exemplary in his assistance in picking a pre owned vehicle, helping assess each vehicle, since It can be confusing trying to pick the best value with differences in mileage and all the various options ,Each employee was always courteous friendly and helpful from finance to tech assist. More

Excellent service My experience with the whole leasing process was pleasant and hassle free. Mr. Cruz the sales person we dealt with is very capable, courteous and ext My experience with the whole leasing process was pleasant and hassle free. Mr. Cruz the sales person we dealt with is very capable, courteous and extremely pleasant. All through the leasing process he was very mindful of my needs and quick to answer my questions. I am happy to say that I will return to him and the dealership for my next car. More

My Experience at Lexus of Route 10 From the first minute I entered the dealership, I was given excellent attention and courtesy. I was immediately offered refreshments and something to From the first minute I entered the dealership, I was given excellent attention and courtesy. I was immediately offered refreshments and something to eat. I was quickly introduced to my sales consultant, Humberto Cruz. Humberto was outstanding at explaining all the features of the car I was interested in and answered all my questions completely. He is a true professional who knows the product inside and out. He went out of his way to make me feel comfortable. Rich Compito was also great and made the delivery of the car very easy. He explained everything very clearly and emphasized that I should call him if I need any help at all in the future. More

Route 10 Lexus Understands Customer Service Upon arrival the two receptionist were friendly and welcoming. I was offered refreshment and was inform of who will be coming to address my interest Upon arrival the two receptionist were friendly and welcoming. I was offered refreshment and was inform of who will be coming to address my interest in a car. My salesman name is Michael Lioi, an older gentleman that knows the car business. It's good to know that Lexus values professionals regardless of age. Mike and I test drove is250 on Tuesday continued the process on Wednesday and I drove away on Thursday but not before Richard Compito, Vehicle Delivery Specialist, went over all of the functionality of my purchase. Mike also introduced me to the Service Consultant, Nick Iannaccone for my return for service. Overall a very good experience. More

Worth the drive ! I am extremely happy with my experience at Lexus of rt 10 and especially my SP Humberto Cruz. All he asked for was the opportunity to earn my business I am extremely happy with my experience at Lexus of rt 10 and especially my SP Humberto Cruz. All he asked for was the opportunity to earn my business and he did. They had the exact car I wanted and made the process as easy as possible . Very professional staff including the finance manager who got me in and out with no issues . It was definitely worth the drive to come visit the dealership for my new 2016 Lexus IS 300 F-Sport. I would definitely recommend this dealership to anyone More