Lexus of Route 10

Great product, great service and nice people! I leased my first Lexus three years ago from Christine Festa and just leased my second as of today. Loved the car the last couple years and the great I leased my first Lexus three years ago from Christine Festa and just leased my second as of today. Loved the car the last couple years and the great service influenced my decision to lease another. Christine was very helpful both times. She wasn't pushy. She was knowledgable and knew the facts about our car and other SUV options. Every time we come in for service, we feel very welcomed. It's a friendly place and people make eye contact and ask if they can help. I recommend both the sales people and the service department! More

Very happy with my experience I'm on my second Lexus, and first time dealing with Lexus of Rt 10. After my experience here, I realize what a terrible deal I got the first time at a I'm on my second Lexus, and first time dealing with Lexus of Rt 10. After my experience here, I realize what a terrible deal I got the first time at another dealership. I will never go back there or recommend to anyone. At Lexus of Rt 10, Joe Yusufov was very professional and straightforward in terms of all the lease options available to me. He took the time to explain these options and the benefits of each. I'm very pleased with my deal. The entire process was so easy, especially taking delivery of the car. Adam was terrific with the review of the car features, and Sean took care of all the paperwork professionally and with speed. I was in and out of there over my lunch period. If you want piece of mind, go to any two Lexus dealerships and get their offers. Or you can save a step and go straight to Lexus of Rt 10. I'm willing to bet they will always come out on top, and you'll be pleased. Good luck! More

Another Great Experience This was our third Lexus lease and the second one from Lexus of Route 10. They far and away proved again why we went back to them for a new lease and This was our third Lexus lease and the second one from Lexus of Route 10. They far and away proved again why we went back to them for a new lease and why we go their for service. Steven Lapidus was our sales person and Sean Byrne our Finance person. Both did a great job, were friendly and my favorite, not pushy at all. I have visited a few Lexus dealers over the years and this one is by far the best one. It might be out of the way for some people but it is worth the trip. Fair and good deals, they treat you well, service is excellent and most importantly we do not regret any visits to the dealership, be it sales or service. I highly recommend this place for a Lexus. More

Always Happy I'm on my 4th Lexus. Everyone from start to finish is friendly, professional and courteous. There's a woman who was recently promoted from answering p I'm on my 4th Lexus. Everyone from start to finish is friendly, professional and courteous. There's a woman who was recently promoted from answering phones in the back to being a customer service person (when you come in with your car). She is the friendliest person there. ALWAYS gives me a hug, genuine big smile and is so happy to see me. Our side conversation is that I usually bring my car in when I'm getting my hair colored. Although I don't know her name, if you mention that, you'll be able to find out who she is. More

The outstanding care of received. This was my 4th Lexus but the 1st time I purchased on Rt.#10. Joe Yusufov my sales person was professional and got me the best deal possible. Mike Mu This was my 4th Lexus but the 1st time I purchased on Rt.#10. Joe Yusufov my sales person was professional and got me the best deal possible. Mike Murphy (Delivery Specialist) deserves at #13 not #10 in the way he helped me. I'm a Senior and the patience he showed was above and beyond. I have already recommended a new customer to Lexus Rt.#10. Thanks to everyone at Lexus for not treating me like a (Little Old Lady)....This is not a typical car dealership.. More

Delighted and unexpected After shopping around for couple of weeks, we went to Lexus of Route 10, in East Hanover. What a dealership! It was buzzing with customers at the show After shopping around for couple of weeks, we went to Lexus of Route 10, in East Hanover. What a dealership! It was buzzing with customers at the showroom. We were greeted by a team of receptionist politely suggested to wait in a cafe. No sooner we sat in the cafe, Phil Meola, the Master Certified Pre-Owned Manager greeted us. We told him what type of car we want and our budget. Mr. Pete Postorino, Sales Manager joined us to work out a deal within our budget. He described all the pros and cons about leasing and buying the car. We purchased ES 350 on Feb 6th 2016 for the price which was thousands of dollars below anybody else. Pete made the process of purchasing a vehicle, extremely pleasant. We had the pleasure of working with him and the rest of their team. We would definitively recommend this dealership to purchase, lease or service your Lexus. We rated 5 stars for Customer Services, Quality of work, Friendliness, and Pricing. More

Great buying experience! No pressure with excellent customer service. My salesman, Phil Meola, really made the difference-straight forward, knowledgeable and very easy to wor No pressure with excellent customer service. My salesman, Phil Meola, really made the difference-straight forward, knowledgeable and very easy to work with. I would recommend Lexus of Route 10 and I would encourage you to ask for Phil. More

Better than expected I needed to check my car, determine the problem and fix it: the car was making a whistling noise when you make turns in the beginning of a trip. When I needed to check my car, determine the problem and fix it: the car was making a whistling noise when you make turns in the beginning of a trip. When I called today at 8 a.m. Lisa responded that for a problem like this one I have to come on a weekday and, besides, today's service is booked. I explained that we are working people and can do it on a weekend only. She said she would try to help me and went to check with the service manager for a minute (asking me to wait every few seconds) and gave me good news: to bring the car at 11:30 a m. The car was ready and washed within one hour (I expected at least one and a half hours). My experience with the service department is definitely positive and very pleasant. More

Lexus of Route 10 Since 1997 my wife and I have leased or bought over 15 cars from this dealership. Accordingly we are obviously very happy with the service that this Since 1997 my wife and I have leased or bought over 15 cars from this dealership. Accordingly we are obviously very happy with the service that this dealer provides. They go well beyond customer service, every time I go to this dealer I feel like I'm the only person in the building. The individual service to their customers is the best I have ever experienced. More

my 1st Lexus I went to buy my first SUV on a Saturday afternoon without an appointment. The dealership was packed but we were quickly greeted by Nick. He was great I went to buy my first SUV on a Saturday afternoon without an appointment. The dealership was packed but we were quickly greeted by Nick. He was great to work with and made the entire process painless. Very informative about my car and all models. There was no going in and out of offices to meet with business managers. He got me the car I wanted In very little time- right on time, with this snow!. I would definitely recommend seeing Nick Manzi if you're in the market for a car! More