Lexus of Route 10

Impeccable service! I was very impressed with the level of service I received at Lexus of route 10. Duke Snyder did a phenomenal job from start to finish and I got 'red c I was very impressed with the level of service I received at Lexus of route 10. Duke Snyder did a phenomenal job from start to finish and I got 'red carpet' treatment the entire time I was there. Not once did I feel that I was under pressure to commit to a sale. This was my first ever Lexus purchase and The Lexus of Route 10 team (Duke. Frank, Adam & Pam), know there stuff and have made me a customer for life. I love my RX 450h! Thank you 👌🏾 More

Great experience on my second RX lease Just had a great experience with Christine and the entire team at Lexus of Route 10. Incredibly helpful throughout the process and helped get to the Just had a great experience with Christine and the entire team at Lexus of Route 10. Incredibly helpful throughout the process and helped get to the right lease terms for my needs. Thanks! More

Thank you Christa !! After buying vehicles for last 24 years,I have to say we had our best car buying experience dealing with Christa Cottrell at Rte 10 Lexus!! I did my a After buying vehicles for last 24 years,I have to say we had our best car buying experience dealing with Christa Cottrell at Rte 10 Lexus!! I did my all inquiry via internet and phone with her.Not once she gave me feeling that she was hiding anything.She was upfront with all info and made us feel very comfortable with whole process.We drove 40 miles from our house leaving local dealer behind to purchase Lexus RX from Rte 10 Lexus.She also did great job in assisting me to surprise my wife with purchase and played whole part perfect.:-).I also have to mention Sean in finance deptt and Alan in technology deptt in assisting us with perfect delv process.They both were great as well.Thank you guys for making this whole process perfect and hassle free.Christa is best!! More

Make your car purchase easy I needed a used car and searching on line found the best price at this dealership When I went in to see the car, I also found the best service, witho I needed a used car and searching on line found the best price at this dealership When I went in to see the car, I also found the best service, without pressure or film flam. No one tried to sell me anything more than what I wanted- everything went smoothly and easily. After purchase, follow up continued to make sure that every thing was perfect. This is why people go back I certainly would go here first. More

Great Service and Great people to deal with The Dealer is very good they provide good service and easy to talk to the people over there. The place if very comfortable and they provide coffee and The Dealer is very good they provide good service and easy to talk to the people over there. The place if very comfortable and they provide coffee and food for the guess to feel very welcomed while waiting More

Good suv I worked with a very nice and funny sales man Tom D'Amico I am glad I drove the 51 miles to get there the SUV I bought was a highlander and it is trul I worked with a very nice and funny sales man Tom D'Amico I am glad I drove the 51 miles to get there the SUV I bought was a highlander and it is truly the best used vehicle I ever bought thanks again Mr.D"Amici More

Great dealership Had a great sales experience. Excellent professional service came for a 35thousand mi service. Left with the car of my dreams.😁👍. I would like to th Had a great sales experience. Excellent professional service came for a 35thousand mi service. Left with the car of my dreams.😁👍. I would like to thank Frank D, Brett K, Adam W and Jason W for their hospitality,professionalism and knowledge. Thanks for everything More

Service is exceptional Lexus of Route 10 service department is exceptional they treat you as if you were the owner they can't do enough for you they are efficient and profe Lexus of Route 10 service department is exceptional they treat you as if you were the owner they can't do enough for you they are efficient and professional courteous kind and very accommodating I would give them 10 stars instead of five thank you Lexus Of Route 10 W More

Top Notch Service! I recently purchased a CPO RX 350 F-Sport and noticed some minor rattles coming from the interior cabin after driving it for a week. Honestly, I sched I recently purchased a CPO RX 350 F-Sport and noticed some minor rattles coming from the interior cabin after driving it for a week. Honestly, I scheduled a service appointment thinking not much would come out of it and I was unsure if my issue would even be taken seriously. To my surprise, Andrew Tirpack my service consultant expressed sincerity towards my concerns and reassured me they would get to the root of my problem. He asked if I had some spare time and immediately sent out the foreman, Mike, to take a test drive with me where he acknowledged there maybe some unusual noises. Totally unexpected. In my experience, many service departments will usually tell you "it's normal or within manufacturer specs". I was offered a loaner car while my vehicle was serviced and when my car was returned to me everything was taken care of as promised. I want to mention a pleasant interaction with Tasia who was very kind and compassionate about my concerns. She helped to assist me and explained the repair services which were performed when I picked up the car. Also, they have one of the best service waiting areas I have seen (I have previously owned other luxury brands such as Acura, Audi, BMW, Infiniti) with pretty good coffee, nicely stocked with various treats, bagels, preztzels, cookies, etc. Last but not least Rupert in the parts department is very knowledgeable and helped me with obtaining some parts on a prior visitor . This was absolutely a refreshing service experience and I highly recommend to others. Thank you to everyone in the service department. Lexus of Route 10 sets the benchmark yet again for both sales and service! More

Truly a Red Carpet Experience!! I visited several Lexus dealerships throughout NY/NJ during my car shopping, but my sales experience at Lexus of Route 10 was unparalleled by the comp I visited several Lexus dealerships throughout NY/NJ during my car shopping, but my sales experience at Lexus of Route 10 was unparalleled by the competition. Everyone I encountered was very kind and genuine which made feel like I was appreciated as a customer unlike some of the other dealerships. I initially worked with Joe D'Amico who was fantastic and very laid back. He was honest and never made me feel pressured to buy a car. We did not reach an agreement that day, but I knew I would be coming back to purchase my car with him. A week later I found an RX 350 F-Sport that I put an offer and I was assisted by Phil Meola since Joe was working with another customer. Phil was just as great and a stand-up guy who helped to ensure my purchase went smoothly with no surprises. Thereafter, I worked with Sean Byrne to take care of my financing and he made sure I qualified for the promotional rate. Finally, a vehicle specialist who think his name was Scott showed me all of the features and tricks for my new car. Thank you to everyone who assisted me! My sales experience could not have been any better and Lexus of Route 10 should be the benchmark for all other Lexus dealerships. More