
Lexus of Route 10
Whippany, NJ
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Lexus of Rt. 10 Makes Buying a New Car Easy I stopped by Lexus of Rt. 10 on a whim and ended up buying a new ES 350. John Mottes spent several hours with me and let me test drive two different I stopped by Lexus of Rt. 10 on a whim and ended up buying a new ES 350. John Mottes spent several hours with me and let me test drive two different models. He was polite and courteous; a great salesperson in my book. He didn't push or chase me into the lot, looking to make the sale. He patiently taught me about all the new technology and safety features, and offered a great deal. No game playing with price at Rt. 10. When I went for my first service, he saw me in the waiting area and sat and chatted for awhile. I have been a Lexus owner since 1994 and have never had a problem. I would definitely recommend the Rt. 10 dealership to anyone looking to buy a new car and suggest they ask for John. More
pleasant and professional experience We traded in our last LS460 which was 4 years old and still in perfect condition for a brand new model. We dealt with John Mottes and he was very pro We traded in our last LS460 which was 4 years old and still in perfect condition for a brand new model. We dealt with John Mottes and he was very professional and honest and made us feel very comfortable. I run a fairly large corporation and yet I still dread the thought of having to work/fight with the typical sales person working in the car business. But what a wonderful surprise to be treated fairly and with respect and a bit of humor. We were able to negotiate a fair price and strongly recommend this dealership and John Mottes. More
My First Car My dad wanted me to experience buying a new car and the whole process on my own (with a little of his help). He warned me of his past experiences. Wel My dad wanted me to experience buying a new car and the whole process on my own (with a little of his help). He warned me of his past experiences. Well I guess I was just lucky as we dealt with John Mottes here and it was easy, educational and I love my new NX. Thank you lexus of Route 10 More

A pleasurable experience Buying a car from Lexus Route 10 is always a pleasure. The staff is always very helpful and efficient. John Mottes is a pleasant salesperson and awa Buying a car from Lexus Route 10 is always a pleasure. The staff is always very helpful and efficient. John Mottes is a pleasant salesperson and aware of my needs to make such an investment of buying a new car less stressful. More
Great experience. Love our car Our salesperson, John Mottes, was extremely courteous and knowledgeable of the vehicle. The other people we dealt with were also nice to do business Our salesperson, John Mottes, was extremely courteous and knowledgeable of the vehicle. The other people we dealt with were also nice to do business with. I just wish there was some way to eliminate all the paper work with regard to the purchase process. More
Professional organization Purchased certified RX 350. Salesman was Duke Snyder. Pleasant experience from initial contact to completion of transaction. Received a good car at Purchased certified RX 350. Salesman was Duke Snyder. Pleasant experience from initial contact to completion of transaction. Received a good car at a fair price. No one was overly pushy. More
Thank you Lexus rt 10 Great experience, whole team did a great job , smooth transaction. Thank you Christine Festa , and frank Caputo , and mr callucci in financing . . And Great experience, whole team did a great job , smooth transaction. Thank you Christine Festa , and frank Caputo , and mr callucci in financing . . And I love my new ride rx 350 f sport!!!🙂 More
Terrible serivice I have tried to schedule a service with the dealership on several occasions. Phone never is answered. I called again yesterday and nothing again so I I have tried to schedule a service with the dealership on several occasions. Phone never is answered. I called again yesterday and nothing again so I chatted with someone who told me their phone system is down which I doubted since I went through this before. She couldn't help me set up a service appointment so not sure what's the point of the chat. At that point she asked for me details and told me someone would call me back. Still waiting. And their website doesn't properly work either. Go to Prestige Lexus and save yourself lots of time. Never again! More
Defaced Vehicle. Tampered & Disfigured. Business Development/Guest Relations Director Brad Vaill is rude & deceitful. Damages vehicles while in for simple recall's, refused fault & eludes pr Business Development/Guest Relations Director Brad Vaill is rude & deceitful. Damages vehicles while in for simple recall's, refused fault & eludes proper repairs. Do Beware. More
Star Treatment: Outstanding Staff I just bought my first Lexus and my Sales Consultant, Duke Snyder was absolutely amazing. Duke's professionalism, friendliness, warmth and patience ma I just bought my first Lexus and my Sales Consultant, Duke Snyder was absolutely amazing. Duke's professionalism, friendliness, warmth and patience made the entire buying process an easy experience. He made me feel comfortable and thoroughly explained every aspect of the transaction. Pamela Sieradzki, Finance & Insurance manager, was wonderful to work with. Pamela was so patient with me and thoroughly explained the financing and insurance process. Michael Murphy, Delivery Specialist was exceptionally knowledgeable in the operation of the car and took the needed time to explain the car's features and how they worked. Michael is very knowledgeable and also very patient. Everyone that I interacted with at Lexus of Route 10 in Whippany was friendly and customer focused. This was my best car buying experience ever! Wanda P. More