Lexus of Route 10
Whippany, NJ
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A pleasurable experience Buying a car from Lexus Route 10 is always a pleasure. The staff is always very helpful and efficient. John Mottes is a pleasant salesperson and awa Buying a car from Lexus Route 10 is always a pleasure. The staff is always very helpful and efficient. John Mottes is a pleasant salesperson and aware of my needs to make such an investment of buying a new car less stressful. More
Great experience. Love our car Our salesperson, John Mottes, was extremely courteous and knowledgeable of the vehicle. The other people we dealt with were also nice to do business Our salesperson, John Mottes, was extremely courteous and knowledgeable of the vehicle. The other people we dealt with were also nice to do business with. I just wish there was some way to eliminate all the paper work with regard to the purchase process. More
Professional organization Purchased certified RX 350. Salesman was Duke Snyder. Pleasant experience from initial contact to completion of transaction. Received a good car at Purchased certified RX 350. Salesman was Duke Snyder. Pleasant experience from initial contact to completion of transaction. Received a good car at a fair price. No one was overly pushy. More
Thank you Lexus rt 10 Great experience, whole team did a great job , smooth transaction. Thank you Christine Festa , and frank Caputo , and mr callucci in financing . . And Great experience, whole team did a great job , smooth transaction. Thank you Christine Festa , and frank Caputo , and mr callucci in financing . . And I love my new ride rx 350 f sport!!!🙂 More
Terrible serivice I have tried to schedule a service with the dealership on several occasions. Phone never is answered. I called again yesterday and nothing again so I I have tried to schedule a service with the dealership on several occasions. Phone never is answered. I called again yesterday and nothing again so I chatted with someone who told me their phone system is down which I doubted since I went through this before. She couldn't help me set up a service appointment so not sure what's the point of the chat. At that point she asked for me details and told me someone would call me back. Still waiting. And their website doesn't properly work either. Go to Prestige Lexus and save yourself lots of time. Never again! More
Defaced Vehicle. Tampered & Disfigured. Business Development/Guest Relations Director Brad Vaill is rude & deceitful. Damages vehicles while in for simple recall's, refused fault & eludes pr Business Development/Guest Relations Director Brad Vaill is rude & deceitful. Damages vehicles while in for simple recall's, refused fault & eludes proper repairs. Do Beware. More
Star Treatment: Outstanding Staff I just bought my first Lexus and my Sales Consultant, Duke Snyder was absolutely amazing. Duke's professionalism, friendliness, warmth and patience ma I just bought my first Lexus and my Sales Consultant, Duke Snyder was absolutely amazing. Duke's professionalism, friendliness, warmth and patience made the entire buying process an easy experience. He made me feel comfortable and thoroughly explained every aspect of the transaction. Pamela Sieradzki, Finance & Insurance manager, was wonderful to work with. Pamela was so patient with me and thoroughly explained the financing and insurance process. Michael Murphy, Delivery Specialist was exceptionally knowledgeable in the operation of the car and took the needed time to explain the car's features and how they worked. Michael is very knowledgeable and also very patient. Everyone that I interacted with at Lexus of Route 10 in Whippany was friendly and customer focused. This was my best car buying experience ever! Wanda P. More
Very impress with this dealership! Everyone was great when we went to inquire about the NX. Our salesperson Christa was so nice and there was no pressure like at some dealerships. They Everyone was great when we went to inquire about the NX. Our salesperson Christa was so nice and there was no pressure like at some dealerships. They even called the next day to see how we were enjoying the car. They are very accommodating also. More
Everyone at Lexus is friendly and helpful. I recently leased Lexus from the Route 10 dealership. I had an awesome experience from the staff, salesperson, and from the service department. My I recently leased Lexus from the Route 10 dealership. I had an awesome experience from the staff, salesperson, and from the service department. My salesman, Ed Vikhrov, was very knowledgeable and went above and beyond to help me get a car that I love. Frank Caputo, sales manager, also helped to get me the best deal possible. The service department is outstanding. I highly recommend Lexus of Route 10 as a customer friendly business. More
Exceptional all the way! I just leased my second ES 350 here and I cannot say enough great things about Christine Festa in sales. She and the entire team At Lexus of Route 10 I just leased my second ES 350 here and I cannot say enough great things about Christine Festa in sales. She and the entire team At Lexus of Route 10 are extremely knowledgeable, honest and courteous and they make you feel welcome and special during your experience there! More