Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Lexus of Route 10
Whippany, NJ
657 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 657 reviews
September 28, 2017
Excellent service with Rosemarie Rosemarie was exceptional, from the time she walked to my husband and myself she was very pleasant in presenting herself to us. She had patience by gi Rosemarie was exceptional, from the time she walked to my husband and myself she was very pleasant in presenting herself to us. She had patience by giving us time to finish our coffee before she took us for a text drive. When we got to the car, Rosemarie went over some information about the car with us, giving us an excellent details about the Lexus RX 350 2017. I drove the car. On our back, I wanted to see all the different colors before I can make a final decision. Again Rosemarie took her time to stop by each car with different colors with us before I was able to pick the White color. We made the down payment on the car the same Monday September 18th, we were supposed to pick up the car on 9/19/2017 due to some difficulties we did go get the car. Rosemarie called to make sure she remind us that the car was ready and when we were coming? On Friday 9/22/2017, I called Rosemarie to see if they could of deliver the car to my house for me. Believe me: Rosemarie was able to bring the car to my house in less than 2hrs. My husband & I want to thank Rosemarie with all our heart. Michelle More
by cleomene6
Employees Worked With
Sean Byrne, Rosemarie Pronesti
September 25, 2017
Most Pleasant Car Buying Experience Ever Amazing. Walked out with the car I wanted in well under 2 hours. From Roger in Sales, to Mike in Technical (to thoroughly go through and explain the w Amazing. Walked out with the car I wanted in well under 2 hours. From Roger in Sales, to Mike in Technical (to thoroughly go through and explain the workings of more features than you can shake a stick at), to Jason in finance, this was by far the most pleasant car buying experience that my wife and I have had in the 40 years of our car buying experience. An order of magnitude better than anyone we've ever dealt with. More
by Saharadesert
Employees Worked With
Rodger Pannucci
September 24, 2017
Rosemarie went above and beyond I had a first-rate experience while shopping for a new car with Rosemarie at Lexus of Route 10. Not only was she completely professional and personab I had a first-rate experience while shopping for a new car with Rosemarie at Lexus of Route 10. Not only was she completely professional and personable, but she was also patient, kind, and understanding of exactly what I was looking for in a new vehicle. I arrived at the dealership 30 minutes before it closed to browse the SUV selection and asked if it would be too late to test drive. She insisted without hesitation, even though it would mean that she would have to stay past closing. This level of customer service resulted in my falling in love with the Lexus NX 200T. I am more than pleased and appreciative of the time she gave me and also for the whole team's cooperation throughout the entire transaction. After my 36 month lease is up, you can bet I will be looking for Rosemarie. A+! More
by antoineb92
Employees Worked With
Rosemarie Pronesti
September 22, 2017
Professional, Courteous and Enjoyable Purchase Experience! From start to finish, John And the Route 10 Lexus team conducted themselves professionally, and courteously throughout the car purchase process. T From start to finish, John And the Route 10 Lexus team conducted themselves professionally, and courteously throughout the car purchase process. This included helpful suggestions from John, prompt responsiveness to inquiries and a very fair deal process. To cap it off, dealing with the finance team which is usually painful in these situations was hassle free. Without any reservation, I highly recommend John and Route 10 Lexus! More
by Cardude
Employees Worked With
Sean Byrne, John Mottes
September 20, 2017
Quick, easy and straightforward transaction! Who knew buying a car could be this easy. The entire process was straightforward and they made it easy for me! Thank you, Lexus of Route 10! Who knew buying a car could be this easy. The entire process was straightforward and they made it easy for me! Thank you, Lexus of Route 10! More
by GF
Employees Worked With
John Mottes
September 14, 2017
Happy customer I'm a long time customer at Lexus in Whippany New Jersey. This past 2 weeks I meet John Mottis wonderful person. I gave me a 10 I'm a long time customer at Lexus in Whippany New Jersey. This past 2 weeks I meet John Mottis wonderful person. I gave me a 10 More
by Janet123
Employees Worked With
John Mottes
September 11, 2017
One of the best dealers in the country. Went in for service and was treated with respect and courtesy. No gimmicks or non sense pricing. Their staff are professional and will go the extra mi Went in for service and was treated with respect and courtesy. No gimmicks or non sense pricing. Their staff are professional and will go the extra mile for any help. Will recommend to friends and family. That's why they have the Lexus Platinum Award because of their service and attention to detail. More
by ab1234
Employees Worked With
Brad Vaill, Myles Chizacky
September 09, 2017
Thank you for wonderful service Thank you Rosemarie Pronesti for being so nice, professional and efficient. It was a pleasure to get in and out with a new Lexus within less than 2 ho Thank you Rosemarie Pronesti for being so nice, professional and efficient. It was a pleasure to get in and out with a new Lexus within less than 2 hours 😃 More
by Joel
Employees Worked With
Rosemarie Pronesti
September 08, 2017
Wonderful to work with Rosemarie was very helpful with putting us into a new GX460. We went in thinking we were just going to get information and test drive, but we loved th Rosemarie was very helpful with putting us into a new GX460. We went in thinking we were just going to get information and test drive, but we loved the vehicle, dealership, and service, so we decided to go with it. Looking forward to establishing a good relationship with Rosemarie and Lexus of Route 10 with their exceptional service in the years to come. More
by jeroldchao
Employees Worked With
Rosemarie Pronesti
September 04, 2017
No hassle so easy One the the easiest hassle free deals I have done in a long time luv in my new ride Lexus RX 350 I a very 😊. 👑🐝 One the the easiest hassle free deals I have done in a long time luv in my new ride Lexus RX 350 I a very 😊. 👑🐝 More
by Qbee
Employees Worked With
John Mottes
