Lexus of Route 10

Excellency It was an interesting experience, we were evaluating what suv to buy when our lease ends, but we left with a new brand suv; high quality suv; they hel It was an interesting experience, we were evaluating what suv to buy when our lease ends, but we left with a new brand suv; high quality suv; they helped us with everything, we are happy with the team, specially Rosemarie. Thanks More

Experience was very quick and easy I’ve had other car dealership experiences, but the one I had this time at Lexus Rt 10 was by far a lot quicker, easier and simpler in all aspect from I’ve had other car dealership experiences, but the one I had this time at Lexus Rt 10 was by far a lot quicker, easier and simpler in all aspect from the beginning until the end thanks to John! More

Just leased our 6th Lexus from here Terrific dealership. Extremely professional with a top notch service facility. Always easy to get an appointment, and always a professional job. My Terrific dealership. Extremely professional with a top notch service facility. Always easy to get an appointment, and always a professional job. My salesperson, Christine, is extremely professional and efficient. Once we agreed on the deal, she had the paperwork done quickly and always checks in to follow up on how things are going with the car. For a great car buying experience, I recommend this dealership and Christine . More

Lexus of Route 10 is the "Best of the Best"! Whether it's for service or sales, Lexus of Route 10 should be your first and only stop. They are truly the best! I brought my new ES 350 at this deal Whether it's for service or sales, Lexus of Route 10 should be your first and only stop. They are truly the best! I brought my new ES 350 at this dealer. I had to bring it into the service department for the first time since I purchased it. My service advisor Ryan Gregson and the Detail Manager Sal Delano once again helped make my service experience amazing. Both gentleman are dedicated to making sure their customers have the best experience. And, just when you think you can't be any more amazed by the staff in the service department, they out do themselves again. It only gets better every time. If you need to service your Lexus, ask for Ryan and you'll be as wowed as I am anytime I bring my car to the Lexus of Route 10 service department. And, Sal Delano will make sure that your car looks as great as it did the day you took delivery of your car. More

Making the Impossible Possible When it came time to replace my current GX I naturally went to the dealership that I had worked with for the past 15 years. I was shopping for a new When it came time to replace my current GX I naturally went to the dealership that I had worked with for the past 15 years. I was shopping for a new 2018 GX in a color that was available, but rarely stocked. My dealership discouraged me from ordering the car, and said they would scan the territiry to find what I wanted. They had me give them a second and third choice color, probably hoping it was something they had coming to their inventory. After 2 weeks of not getting any traction I was encouraged by a friend to reach out to another dealer just to see what they had to offer. I called Lexus of Rt 10 and was lucky enough to get Rosemarie assigned to me. I gave her the specs of what I was looking for and explained that I was a longtime Lexus customer, dealing with another dealership not making any progress on my request. She called me back in 20 minutes...NOT KIDDING! She found the car that I had wanted on a carrier from Japan destined for Ohio, but none the less exactly what I wanted. It took a little over a month, but I picked up my car a few days ago and love it! From the day I signed the contract, Rosemarie tracked my vehicle updating me every step of the way. She was a pleasure to work with and I highly recommend her. The dealership is great too! My original dealer contacted me after I signed my contract with Rosemarie, and the sales person I previously worked with admitted that I got a great deal not one he could have offered me. Even though Lexus of Rt 10 is a considerable distance from my home I am now a loyal client and will return for all my service needs and future purchases! More

Buying the IS300 Rosemarie made my buying experience an enjoyable one. She was patient, informative, courteous, and went above and beyond what was expected of her. I Rosemarie made my buying experience an enjoyable one. She was patient, informative, courteous, and went above and beyond what was expected of her. I will definitely recommend Rosemarie and this Lexus dealership to friends and family. I did not intend on buying a Lexus that day but walked out a happy person thanks to Rosemarie. More

2017 Lexus IS300 Lease Not many people look forward to negotiating a deal on a car at a dealership. I needed a new car, and I got to Lexus after they had already closed, unb Not many people look forward to negotiating a deal on a car at a dealership. I needed a new car, and I got to Lexus after they had already closed, unbeknownst to me. Rosemarie offered to help me on a Saturday night when she should have been leaving for the night, in the most friendly way. She answered all of my questions and took her time driving around the lot showing me different color combinations of the model car I was interested in. I did not feel rushed at all. Once I knew what I wanted, we settled on an offer quickly, called the insurance company on the spot, and I was back in two days to sign the rest of the paperwork and finish up the deal. She told me it would take approx. 2 hours when I came back, and she was right on the money. The experience was fun, fast and painless. Everyone is so nice and thorough. They make sure your experience is a good one. I definitely recommend this dealership! More

Smoothest Leasing Experience Yet! John was very professional and accommodating when it came to working out different leasing scenarios and pricing. This was by far the smoothest leasin John was very professional and accommodating when it came to working out different leasing scenarios and pricing. This was by far the smoothest leasing process I've ever been through! More

Lexus RX 350 John Mottes provided me all the details in choosing my car. I was able to close the deal over the phone because I knew exactly what I was going to bu John Mottes provided me all the details in choosing my car. I was able to close the deal over the phone because I knew exactly what I was going to buy. In fact all the paper work was done by email and text and by the time I went to the dealership everything was ready for me to sign the papers. John spoke to my insurance company and he had all the paper work ready from my insurance company. As soon as I went to the dealership, the tech was ready to explain the car details and then went straight to the finance and signed all the papers and all this took me an hour. I rate this dealership as the best because they make things so simple. I would come back again as well as recommend the dealership to my friends. More

Leasing experience John helped us process the whole way with patience. We had a great experience on leasing a new car without going through too much effort. John helped us process the whole way with patience. We had a great experience on leasing a new car without going through too much effort. More