
Lexus of Route 10
Whippany, NJ
Filter Reviews by Keyword
By Type
Showing 657 reviews
Excellent buying experience Excellent buying experience dealership was phenomenal sales help was incredible John motte is an Excellent sales person kind considerate and very th Excellent buying experience dealership was phenomenal sales help was incredible John motte is an Excellent sales person kind considerate and very thorough a pleasure to do business with, from my first phone call to my delivery experience everything was a pleasure with John More
Route 10 Lexus experience. I have leased other makes of autos for over 25 years. This was my first Lexus and first time at Route 10 Lexus. The entire experience was the best eve I have leased other makes of autos for over 25 years. This was my first Lexus and first time at Route 10 Lexus. The entire experience was the best ever, from walking into the showroom, working with Rosemarie, through Lexus delivery. I am completely satisfied with the entire experience, and would recommend this dealer to anyone looking to drive a Lexus. More
Fair and Efficient Sales Process Bought a 2015 L/Certified ES 300h and traded in my BMW X5. Duke Snyder was very friendly, responsive and fair throughout the process. He took the ti Bought a 2015 L/Certified ES 300h and traded in my BMW X5. Duke Snyder was very friendly, responsive and fair throughout the process. He took the time to show me the features of the car and take me out on a test drive. The sales price negotiation was fair without too much back and forth. Adam did a nice job setting up the car and Chris guided me through the financing process where I was able to take advantage of 0.9% financing through Lexus Financial Services. Overall, an outstanding experience with everyone at Lexus of Route 10 who were all very friendly and accommodative. As a bonus, they have a nice spread of food/drinks in the service area so I took full advantage of their soft pretzels, cookies and candy bar! Highly recommend since they are fair and efficient! More
Leased 17' IS300awd Called made an appointment with Ed to see a 2017 IS, on my arrival I was greeted by 2 receptionist who paged Ed, didn’t have to wait long. Ed was read Called made an appointment with Ed to see a 2017 IS, on my arrival I was greeted by 2 receptionist who paged Ed, didn’t have to wait long. Ed was ready for my arrival. He was very professional throughout the transaction. He had me test drive a number of different versions of the car, asked a number of questions as to what I was look for in my next car purchase. During the negotiation process he was very eager to earn my business, not pushy, felt painless. A deal was done that night and I was very happy with the results. Picked up the car a few days later. Would recommend to a family or friend. More
Happy customer Rosemarie was fantastic from the first time we went in to the end, even further as she followed up with me to make sure I was happy with my purchase. Rosemarie was fantastic from the first time we went in to the end, even further as she followed up with me to make sure I was happy with my purchase. I went in looking for a used vehicle but actually purchased a new vehicle. Rosemarie was very helpful and knowledgeable. Thumbs up from me for sure. More
Best experience ever when buying a new car Our experience with Rosemarie was excellent from day 1 when I called with questions. Rosemarie was extremely knowledgeable and Gerry helpful, she stay Our experience with Rosemarie was excellent from day 1 when I called with questions. Rosemarie was extremely knowledgeable and Gerry helpful, she stayed in contact with me giving me updates along the way. Rosemarie told me all about the 2017 lexus Nx and we were hooked , we picked upmost new car right before New Year's Eve , we couldn't of done it without her she's the best and I will recommend her whenever I can More
Top class buying experience John's an awesome person to work with. I would totally recommend John and buy from him again. Top quality dealership as well all around. John's an awesome person to work with. I would totally recommend John and buy from him again. Top quality dealership as well all around. More
RoseMarie is the bomb! Loved every aspect of purchasing my car, but RoseMarie made me trust the dealership and I felt comfortable from the moment I met her! I’m a very happy Loved every aspect of purchasing my car, but RoseMarie made me trust the dealership and I felt comfortable from the moment I met her! I’m a very happy customer because of her😊 More
December to remember sale John Mottes did a great job to get the sale done! I told him what I wanted and he got me what I wanted. Very pleasant and easy to deal with; would def John Mottes did a great job to get the sale done! I told him what I wanted and he got me what I wanted. Very pleasant and easy to deal with; would definitely recommend him and the dealership! More
Sneaky Elves It came upon on Christmas Day...when all through the house and even John knew...there in my daughter’s garage was a brand new beautiful view...of my n It came upon on Christmas Day...when all through the house and even John knew...there in my daughter’s garage was a brand new beautiful view...of my new Lexus NX what a site to view! Love the car..although I have a lot to learn ...waiting for Mike Murphy to return my call...Thanks Lexus for helping my husband and sneaky elves... for making this holiday extra special ! More