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Lexus of Route 10

Whippany, NJ

4.5
657 Reviews

130 Route 10 West

Whippany, NJ

07981

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Showing 657 reviews

February 25, 2018

Great Experience I called about a used car that was advertised on the Internet and available at Lexus of Route 10. I was told the car was available and travelled there More

by vinceiuzz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Duke Snyder
Mar 09, 2018 -

Lexus of Route 10 responded

So great to hear that Duke Synder was able to accommodate you so well. He is truly one of our finest here at Lexus of route 10. Thank you for taking the time to write such a nice review. All the Best, Brad Vaill Guest Relations Director Lexus of Route 10

February 22, 2018

Third Lexus is the best yet! After browsing around this familiar dealership, we met with Humberto Cruz, the sales representative. After reviewing some options, Humberto tuned into More

by Mary Louise Careaga
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Humberto Cruz
Mar 09, 2018 -

Lexus of Route 10 responded

Thank you so much for such a great review! We truly appreciate your loyalty to Humberto Cruz, the Lexus brand, and Lexus of Route 10. Congratulations on your 3rd Lexus, The NX is an awesome vehicle. We wish you many happy and safe miles ahead. Brad Vaill Guest relations Director Lexus of Route 10

February 20, 2018

Cistomer loyalty John was really helpful. He was able to get us a very good deal on a lease because we had just purchased a new car. It was simple and easy and john wa More

by Sara wilson
Friendliness
Recommend Dealer
Yes
Employees Worked With
John Mottes
Mar 09, 2018 -

Lexus of Route 10 responded

Hi Sara, Thank you so much for the very nice review about John Mottes. We are so happy that everything went so smooth for you. Congratulations on your new Lexus. Brad Vaill Guest Relations Director Lexus of Route 10

February 13, 2018

Overall happy RoseMarie, the sales rep who sold the NX 300 to us was helpful and warm in her dealing with us. The only little glitch was we had to wait longer time More

by Ska
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rosemarie Pronesti
February 13, 2018

Best price around was given right on the phone Came to this dealership from Northern Bergen county because Humberto gave me a best price quote for NX300 FSport lease... the whole process was very p More

by LennyZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Humberto Cruz
Mar 05, 2018 -

Lexus of Route 10 responded

Congratulations on your new NX300 FSport! We are so happy that everything went so awesome. I am glad to hear Humberto was able to take good care of you. Thank you again for taking the time to review our dealership. Brad Vaill Guest Relations Director Lexus of Route 10

February 09, 2018

Return Customer! This is our 3rd Lexus from this dealership. Our second Lexus from Lexus of Route 10 was handled by Humberto Cruz. We came back to the dealership speci More

by whclogi
Recommend Dealer
Yes
Employees Worked With
Humberto Cruz
Mar 05, 2018 -

Lexus of Route 10 responded

Thank you so much for your loyalty- not only to the Lexus Brand but also to our dealership here at Lexus of Route 10. We are so happy that Humberto Cruz was able to assist you again. Thanks for the great review, Brad Vaill Guest Relations Director Lexus of Route 10

February 08, 2018

Top Notch Absolutely top notch. Humberto Cruz goes over the top to make sure working with Lexus is pain free and most importantly, he goes out of his way to ma More

by csNJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Humberto Cruz
February 08, 2018

Came back again After totaling my 2 year old Lexus I knew that I wanted another one. Walked in and bought a new one with Humberto that same day.Excellent sales and se More

by Stacey DaPrato
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Humberto Cruz
Feb 15, 2018 -

Lexus of Route 10 responded

Congratulations Stacey on your new Lexus! Thank you for the great review of Humberto and for your loyalty. We wish you many happy and safe miles ahead. Brad Vaill Guest Relations Director Lexus of Route 10

February 08, 2018

Wonderful experience! From the moment we met Humberto, I knew I was going to get a Lexus from this dealership. Humberto is a true gentleman! He was kind and patient, alway More

by Alisa W
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sal Delano- I showed him something on my steering wheel and he went out of his way to see that it was fixed today. , Humberto Cruz
Feb 28, 2018 -

Lexus of Route 10 responded

Dear Alisa, Thank you , Thank you, and Thank you for the wonderful review about your sales experience and Humberto Cruz! We agree, Humberto is a one of a kind -stand up guy and we feel so lucky to have him here as part of our family. Thank you again, Brad Vaill Guest Relations Director Lexus of Route 10

February 07, 2018

A Culture of Client First Lexus of Route 10 makes every client feel like he or she is the only client. The culture is all about "At Your Service" and "My Pleasure." More

by joseph w arwady
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony, Julia, Bill, Entire Service Reception Team, Tom Higgins, Myles Chizacky, Humberto Cruz
Feb 28, 2018 -

Lexus of Route 10 responded

Thank you so much for recognizing our culture and dedication to customer satisfaction. Congratulations on your new Lexus and thank you for the kind words about our all-star team. Brad Vaill Guest Relations Director Lexus of Route 10

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