
Lexus of Route 10
Whippany, NJ
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Purchase of New ES350 This is my fourth ES350, and my second in a row at Lexus of Route 10. I am extremely impressed with the professionalism of the staff and my salespers This is my fourth ES350, and my second in a row at Lexus of Route 10. I am extremely impressed with the professionalism of the staff and my salesperson for this purchase, Tammy DeBaro. I was surprised that I was able to wrap up a deal in one visit. Tammy is extremely knowledgeable and a pleasure to deal with. I would highly recommend her to anyone seeking to purchase a new Lexus at this dealer. More
RX450H Purchase I came in with my father who has a reputation as a tough negotiator. Fortunately we had a great saleswoman in Christine who understood where my father I came in with my father who has a reputation as a tough negotiator. Fortunately we had a great saleswoman in Christine who understood where my father and I were coming from and what it took to get a deal done. We skipped the long back and forth that often happens when walking into a dealership and the process was as painless as it could possibly be. Overall a great experience. More
Very nice and polite people My sales person,Duke, was very nice and polite. All the time, I felt like I was talking to a friend and not a sales agent. The other people I dealt we My sales person,Duke, was very nice and polite. All the time, I felt like I was talking to a friend and not a sales agent. The other people I dealt were very nice too. I have walked away from some other dealerships because of excessive pressure. Not here. Thanks More
Top Notch Dealer We had a very positive experience buying our 2018 450H Lexus. Christine Festa is wonderful as a salesperson. She is professional and accommodating i We had a very positive experience buying our 2018 450H Lexus. Christine Festa is wonderful as a salesperson. She is professional and accommodating in every aspect of the buying process. Gary is also the absolute best! This is the 5th Lexus we have bought from Lexus of Route 10 and we would never go anywhere else. Thanks again for all your help in acquiring our new Lexus. We feel we are part of a family at Lexus of Route 10. Thank you Tom, Gary and of course, Christine. More
Extremely friendly and helpful atmosphere We came in looking at the Lexus GX and had a wonderful experience with Humberto! He was extremely accommodating as he showed us several different con We came in looking at the Lexus GX and had a wonderful experience with Humberto! He was extremely accommodating as he showed us several different configurations of the vehicle and offered up good options for us to consider in our purchasing decision. We ultimately decided to go with a different vehicle, but we were very impressed with the offer they put forward, as well as the right amount of attention along the way (not too pushy at all!). We will definitely be coming back here again when our next car needs replacing! More
Quick lease 3rd es 350 from this dealership tammy was great to work with she meet all are needs quickly see you for are next es 350 thanks for everything 3rd es 350 from this dealership tammy was great to work with she meet all are needs quickly see you for are next es 350 thanks for everything More
Outstanding Service - Treated like a VIP My lease on my RX 300 was coming to an end. With my busy life I found it difficult to get time to look for another car. As the time on my lease went My lease on my RX 300 was coming to an end. With my busy life I found it difficult to get time to look for another car. As the time on my lease went for weeks to days I became concerned I would have to extend my lease to allow time to get into a new lease. Step in Route 10 Lexus and Tammy DeBaro. I arrange an appointment with Tammy who accommodates my schedule. When I arrived I was greeted by the wonderful front desk staff who called Tammy who immediately came out with her wonderful personality. Tammy went over all the buying options with me giving me breakdowns with multiple down payment options. Bob Giaquinto, the general Sales manager, I also had the pleasure of being introduced too who told me I was in good hands with Tammy and he was correct. On that Friday I settled on a new RX lease which meets my need of transporting my mom who has a wheelchair. On Monday I was picking up my beautiful car. On Monday Adam thoroughly showed and explained to me my new car features which are outstanding. The new RX mouse pad tracks very smoothly. Then off to Jason where I signed off the papers without incident. Jason explained all the papers I would be signing and offered me some the additional options. I am a live liver donor for my father who passed away 3 years ago. In honor of him I like to have Donor Plates on my vehicle. Jason verified with the car registration group they would be able to fulfill this wish for me instead of me having to get my plates replaced later. The dealership is very welcoming. It felt like a 5 star hotel. Clean, coffee, water, snack and a candy bar which when I get off my diet I will be sampling at my scheduled services. I have used the service group for my last car maintenance and I never thought I would look forward to getting my car services but with the outstanding service staff and the welcoming environment I do. I fully recommend this dealership if you are looking to buy/lease a Lexus. Tammy’s knowledge and professionalism made this car leasing experience the best I ever had. I will be looking to use her on my next car shopping experience and Rt 10 Lexus has very happy new customer. More
Simple and hassle free! This was the easiest lease I have ever had. Tammy was so good to work with I'm sending all my friends. Thanks. I love my car!! This was the easiest lease I have ever had. Tammy was so good to work with I'm sending all my friends. Thanks. I love my car!! More
Very professional and accommodating. I hated my original dealer, so much I didn’t want a Lexus. I came to Humberto at a different dealer and we’ll now I have a 2nd Lexus and I couldn’t b I hated my original dealer, so much I didn’t want a Lexus. I came to Humberto at a different dealer and we’ll now I have a 2nd Lexus and I couldn’t be happier. The time they took to offer me a deal, the finance part, and to teach me all about my new truck was up to standards. Humberto was extremely professional and understanding. Highly recommend. More
New Purchase 2017 ES 350 I purchased a new 2017 ES350 from this dealership. From the beginning to end, nothing but professional and respectful service. It is what I have alway I purchased a new 2017 ES350 from this dealership. From the beginning to end, nothing but professional and respectful service. It is what I have always expected from a Lexus dealership, and I was not disappointed. The staff will make you feel worthy of their time and your time as well. I must say this type of A-1 service is expected from a Lexus dealership and these guys did not disappoint. More