
Lexus of Route 10
Whippany, NJ
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Superb Service From Start To Finish I was in the market for a new car after having my old one for almost 10 years and I must say Lexus of Route 10 was the right choice and the right plac I was in the market for a new car after having my old one for almost 10 years and I must say Lexus of Route 10 was the right choice and the right place. I was initially helped out by Tammy Debaro who provided me with the information I initially needed to make a sound choice. Since she could not be present on the day I was visiting the dealership, she left me in the capable hands of Jon Crawford. Jon was informative but not pushy and carried on a pleasant conversation throughout my shopping process. He answered all my questions but most importantly won my trust. After I agreed to proceed with the lease, he passed me on to Sean Byrne who ironed out the financing details. He was equally pleasant and highly professional. What stood out the most was that unlike most dealerships, the staff at Lexus of Route 10 were all genuine. Last but not least, upon receiving my new NX300 F-Sport, the highly knowledgeable and friendly Mike Murphy made sure I knew how to get the most out of my new vehicle. After all, leaving my 2007 behind also meant I was grossly behind on car technology. He made sure I knew how to utilize every single technical gizmo in the car and I couldn't be happier he did. Overall, the aforementioned staff I personally dealt with couldn't be more pleasant. I would go back to them in a heartbeat if I had to get another car today. Like most businesses, what sets one from the other is customer service and Lexus of Route 10 is a prime example of how the people can make all the difference. -Joe C, More
Fabulous experience We had an excellent experience purchasing the IS 250. Our sales person was awesom, Rosemarie. She was instrumental in getting us this car for our dau We had an excellent experience purchasing the IS 250. Our sales person was awesom, Rosemarie. She was instrumental in getting us this car for our daughter, who will Be turning 17 in June! More
I got NX Mr. Cruz gave me the great service because he made the good presentation about NX in order for me to fully understand the safety features and tried to Mr. Cruz gave me the great service because he made the good presentation about NX in order for me to fully understand the safety features and tried to make me happy even though I asked him some challenging things. He also cared about my 1-year son when he looks bored. His interaction with us was very nice. More
Always a wonderful experience at this dealership Mr.Humberto Cruz is an excellent Sales Person. He is always a gentleman,when dealing with him. This is my fourth car purchsed from him in three years Mr.Humberto Cruz is an excellent Sales Person. He is always a gentleman,when dealing with him. This is my fourth car purchsed from him in three years.It is always a pleasure dealng with him. Rich also did a great job of explaining the new features in this new car.Jason did a fine job with the finacial paperwork Highly recommend Humbrto and this dealership More
Used rx350 Me and my wife had a great experience at this dealership and especially with the sales professional Mr. Cruz. He was wonderful, very patient, helpful Me and my wife had a great experience at this dealership and especially with the sales professional Mr. Cruz. He was wonderful, very patient, helpful with great customer service. We definitely recommend the dealership. Thank you Mr. Cruz for everything. More
Our experience at Lexus Rose Marie P. is a fantastic sales rep. she was not high pressure, answered all of our questions. She knows the vehicle info very well. Test drive was Rose Marie P. is a fantastic sales rep. she was not high pressure, answered all of our questions. She knows the vehicle info very well. Test drive was amazing....very comfortable smooth ride. My very first Lexus and I couldn't be happier. Everyone at your location was very helpful and pleasant. Rose Marie is a real jem....you are fortunate to have someone like her she is fair...smart and delightful..... More
Best Car Shopping Experience I switch my Lexus dealer, to Lexus of rt 10 and I am more than glad I did! From the moment you walk into the dealership everyone is extremely nice and I switch my Lexus dealer, to Lexus of rt 10 and I am more than glad I did! From the moment you walk into the dealership everyone is extremely nice and professional. Rosemarie worked with me for about a month with the situation I was in with my lease. She was nothing but helpful and very patience with me. I would likely recommend this dealer to anyone. Even tho it is far from my house, this dealer is more than worth it! Thank you Rosemarie and everyone at rt 10! More
Alesperson is wonderful I have worked with Christine Festa for years. After moving to Florida, I had visited the 2 Lexus dealers within 2 hours of us. After that visit, I ca I have worked with Christine Festa for years. After moving to Florida, I had visited the 2 Lexus dealers within 2 hours of us. After that visit, I called Christine and bought my new Lexus from her. She is honest and does not play games. I would highly recommend her and the dealership. More
Total professionals Yesterday I purchased or leased my third vehicle at Lexus of Rt 10. They have been consistently excellent at providing knowledgeable sales and service Yesterday I purchased or leased my third vehicle at Lexus of Rt 10. They have been consistently excellent at providing knowledgeable sales and service for all of my vehicles over the past 10 years. The sales experience has been terrific thanks to Christine Festa. She has been great at getting me in the right vehicle I needed each time at a very competitive price. She makes purchasing a new car stress free. Overall a great experience. Highly recommend. More
Amazing experience leasing GX 460 We had an amazing experince leasing our first GX 460. It was great from the start that we got everything that we were looking for and everyone at Lexu We had an amazing experince leasing our first GX 460. It was great from the start that we got everything that we were looking for and everyone at Lexus Rt 10 helped out in giving us a good deal and a good car that we were looking for. Everyone one that we interacted with was super nice and accommodating. Tammy, Bob and Ed did a great job and we would highly recommend them and Lexus of Rt 10 to anyone looking for a Lexus. More