Lexus of Route 10
Whippany, NJ
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Lexus RX350L Experience at Lexus of Route 10 I was greeted warmly by John Mottes, the salesman when I came back to this car dealer to purchase RX350. However, I ended up purchasing the RX350L. I I was greeted warmly by John Mottes, the salesman when I came back to this car dealer to purchase RX350. However, I ended up purchasing the RX350L. I like this vehicle very much. This is all due to the salesman. John presented himself not only professionally, but also friendly. He cares about the customer's interests and makes his customer feel comfortable when negotiating the deal. Thus I introduced my colleague to purchase this vehicle on the same day. A nice purchasing experience which is unforgettable. I would recommend this dealer as well as John to my other colleagues and friends in the future. Thanks. Jim Lee More
Great Experience with a classy, service oriented Dealership. I recently purchased The RX350L at Lexus of Route 10. Tammy Debaro and everyone at the dealership made this a great, great experience. From the time I recently purchased The RX350L at Lexus of Route 10. Tammy Debaro and everyone at the dealership made this a great, great experience. From the time I contacted Lexus of Route 10 til today they have provided exceptional service. Tammy searched and got the exact color car I wanted and provided pricing within hours after we first spoke. She answered all my questions quickly and I was able to purchase and receive the vehicle in 1 week. When I went to pick up the vehicle, Colin Lavery provided exceptional service, showing me all the features on the vehicle. He was patient and took his time and explained and showed me how to use all the new technological features of the vehicle. Danny Lee closed the deal in Finance. He explained everything regarding the purchase. Also, Jon Crawford, Internet Sales Mgr, stopped by to meet me and thank me for the purchase. That was classy. Service department was also exceptional. Last week went to pick up my plates and I explained to Tammy that my all weather Mats were missing from the front and second row. Tammy went quickly into action, got approval to get me the Mats, go them from the parts department and told me to go to service and they would install the plates and Mats for me. Tammy you are the best. Drove to service dept and a valet meets you. Now that's unbelievable. I Person installed the plates and suggested they clean my car before installing the new Mats. I waited in their magnificent waiting area with plushy sofa seats. Within 15 minutes the car was washed and Mats and plates installed. This dealership has treated me with nothing but class. Highly recommend them. Unlike Acura, who treated me like dirt. Thanks Acura for making me a Lexus customer for life. More
Fantastic!! This is my 2nd time around dealing with Lexus. I must say each time just gets better. I worked with Tammy Debaro who was just awesome. She made the w This is my 2nd time around dealing with Lexus. I must say each time just gets better. I worked with Tammy Debaro who was just awesome. She made the whole experience stress free for me. We spoke a few times and I was at the dealership picking up my new Lexus ES 350. I just hope she is still around when I’m ready for my 3rd one. Tammy is a very valuable asset to Lexus. I couldn’t be happier. Thank you Tammy!!! More
A fantastic experience I recently leased a GX460 and couldn’t be more pleased with my experience. From the first conversation I had with Tammy DeBaro to driving off in my ne I recently leased a GX460 and couldn’t be more pleased with my experience. From the first conversation I had with Tammy DeBaro to driving off in my new vehicle everything was perfect. Tammy’s Customer service, follow through and attential to detail is second to none. She made the car Buying experience which usually isn’t easy a pleasure and hassle free. I would highly recommend Tammy and her team to anyone in the market for a Lexus More
I like Lexus Route 10 I had a wonderful experience at Lexus Route 10 in the past few days working with Tammy to get my new RX350L. The staffs there are all very nice and pr I had a wonderful experience at Lexus Route 10 in the past few days working with Tammy to get my new RX350L. The staffs there are all very nice and professional. Strongly recommend! More
Fast and stress free buying experience I've been buying many cars from in many different dealerships before and I have to admit this Route 10 Lexus exceeded my expectation. The buying proce I've been buying many cars from in many different dealerships before and I have to admit this Route 10 Lexus exceeded my expectation. The buying process was quick and straightforward. We quickly agreed on the price, trade in and I also got the low special interest rate. Thanks to Duke Snyder who helped me getting my RX-350. I am very pleased with the vehicle. More
The best service I have ever received The service personnel are very caring and thorough. They also try to be quick without sacrificing quality of service the staff greets you as soon as y The service personnel are very caring and thorough. They also try to be quick without sacrificing quality of service the staff greets you as soon as you pull in with the car the staff are experts in their field More
Superb Service From Start To Finish I was in the market for a new car after having my old one for almost 10 years and I must say Lexus of Route 10 was the right choice and the right plac I was in the market for a new car after having my old one for almost 10 years and I must say Lexus of Route 10 was the right choice and the right place. I was initially helped out by Tammy Debaro who provided me with the information I initially needed to make a sound choice. Since she could not be present on the day I was visiting the dealership, she left me in the capable hands of Jon Crawford. Jon was informative but not pushy and carried on a pleasant conversation throughout my shopping process. He answered all my questions but most importantly won my trust. After I agreed to proceed with the lease, he passed me on to Sean Byrne who ironed out the financing details. He was equally pleasant and highly professional. What stood out the most was that unlike most dealerships, the staff at Lexus of Route 10 were all genuine. Last but not least, upon receiving my new NX300 F-Sport, the highly knowledgeable and friendly Mike Murphy made sure I knew how to get the most out of my new vehicle. After all, leaving my 2007 behind also meant I was grossly behind on car technology. He made sure I knew how to utilize every single technical gizmo in the car and I couldn't be happier he did. Overall, the aforementioned staff I personally dealt with couldn't be more pleasant. I would go back to them in a heartbeat if I had to get another car today. Like most businesses, what sets one from the other is customer service and Lexus of Route 10 is a prime example of how the people can make all the difference. -Joe C, More
Fabulous experience We had an excellent experience purchasing the IS 250. Our sales person was awesom, Rosemarie. She was instrumental in getting us this car for our dau We had an excellent experience purchasing the IS 250. Our sales person was awesom, Rosemarie. She was instrumental in getting us this car for our daughter, who will Be turning 17 in June! More
I got NX Mr. Cruz gave me the great service because he made the good presentation about NX in order for me to fully understand the safety features and tried to Mr. Cruz gave me the great service because he made the good presentation about NX in order for me to fully understand the safety features and tried to make me happy even though I asked him some challenging things. He also cared about my 1-year son when he looks bored. His interaction with us was very nice. More