Lexus of Route 10
Whippany, NJ
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Nick our sales person was very pleasant, welcoming and courteous. Though he is new he sought the help of other representatives ( Abe ) to answer all our questions patiently. Nick and Abe made an exce courteous. Though he is new he sought the help of other representatives ( Abe ) to answer all our questions patiently. Nick and Abe made an excellent soft sell of the RZ All Electric vehicle, which we decided on, the very first visit and Test Drive. No pressure, but very softly addressed our requirements A very pleasant experience all round More
The entire team at Lexus of Route 10 was warm, friendly and professional. A huge thank you to Rosie at the front desk for the warm welcome. Thank you so much to Michael Lioi for always exceeding my e and professional. A huge thank you to Rosie at the front desk for the warm welcome. Thank you so much to Michael Lioi for always exceeding my expectations. He is consistent with a friendly demeanor and positive attitude. It was an absolute pleasure to work with you. A great example of how to provide exceptional service. RJ is truly a rockstar. I greatly appreciate his focus and support with the navigation system and new tech features. He is always willing and available to answer questions as the tech expert. Benjamin More
Absolutely amazing customer service. Walking in the receptionists are so warm and welcoming. Judive the sales representative is absolutely amazing. She’s so patient and attentive. By far Walking in the receptionists are so warm and welcoming. Judive the sales representative is absolutely amazing. She’s so patient and attentive. By far the best sales experience my husband and I have had in a long time. Tony in the finance department was absolutely easy to work with and just a pleasure to have as the finance person. To top it off the dealership manager emails expressing his gratitude on our purchase. My husband and I left with a beautiful Rx 350 sport and we have vouched to buy our next cars at Lexus of route 10. More
I have received outstanding service from Lexus of Route 10, and in particular Christine Festa and Dominic Spina! I recently hit a deer with my 2023 Lexus RX 350. I was not injured but my car suffered sign 10, and in particular Christine Festa and Dominic Spina! I recently hit a deer with my 2023 Lexus RX 350. I was not injured but my car suffered significant damage to the front end. I called Christine the night it happened to let her know that the car was being towed to the dealer and that it would be there when she arrived in the morning. Christine immediately called me to see if I was OK, and to guide me through the next steps of what I needed to do. The next day, my car was assigned to Dominic, who took care of what was needed to be done with the claims adjuster and body shop. I can't say enough about how they made a very difficult situation so much easier! Kudos to Christine and Dominic for providing above and beyond service! More
Want to give a special thanks to senior sales consultant Mr Tony Carlucci! The man is a gem highly recommend you work with him! Purchased a 2020 Lexus RX 350 F Sport. Couldn’t be happier with everything 5 s Mr Tony Carlucci! The man is a gem highly recommend you work with him! Purchased a 2020 Lexus RX 350 F Sport. Couldn’t be happier with everything 5 stars. Anyone looking to purchase a Lexus this is the dealership. Mike shows you in detail everything to know about the cars tech and all features, and Sean the money manager👍🏻. Lexus of route10 great dealership thank you and Happy new year! More
Wonderful experience with Deborah Amster at Lexus of Route 10! She was knowledgeable, kind, and she went above and beyond to make me feel comfortable during the process. I called about a specific car an Route 10! She was knowledgeable, kind, and she went above and beyond to make me feel comfortable during the process. I called about a specific car and she had it ready for me to test drive by the time I arrived an hour later. Deal was smooth from start to finish. I absolutely recommend Debbie to anyone looking for a Lexus! More
Great experience working with Juan Rios. Easy to follow and very patient. He understood my needs and gave me the best deal for me. Everyone was very friendly from the very beginning to end. Easy to follow and very patient. He understood my needs and gave me the best deal for me. Everyone was very friendly from the very beginning to end. More
Just picked up my 2024 NX350H today. I wanted to share my experience of the purchase from Lexus of Route 10. My sales consultant Tammy DeBaro is by far the best sales consultant I ever w I wanted to share my experience of the purchase from Lexus of Route 10. My sales consultant Tammy DeBaro is by far the best sales consultant I ever work with. Aside of being extremely patient she was knowledgeable on the vehicles I test drove. Unlike other dealers I worked with in the past I never felt any pressure on making a decision to purchase on the spot. She and her manager Chris Cassallo offered a fair price on my trade-in without haggling. Communication was also exceptional, she kept me inform on the status of my vehicle from start until delivery. Everyone from product specialist (Rich Compito), Finance Specialist (Sean Bryne), service department staff as well as the reception staff are friendly and pleasant to work with. Even though this dealer is 40 miles away from me, I would definitely work with them on my future vehicles purchase as well as getting my car service from them. Great dealership to purchase a vehicle from, A+++++. More
I took my ES for a diagnostic and worked with Myles Chizacky, Master Certified Service Consultant. Very professional, honest, pleasant, knowledgeable and easy to work with. Diagnosed an issue with my c Chizacky, Master Certified Service Consultant. Very professional, honest, pleasant, knowledgeable and easy to work with. Diagnosed an issue with my car when another dealer gave me wrong info. Definitely going to change my preferred dealer to Lexus of Route 10 and highly recommend Myles as your service advisor. More
Professional, organized and very friendly staff. Recently got a new lease and Tammy was absolutely on the ball at every step. Could not have asked for better service. Recently got a new lease and Tammy was absolutely on the ball at every step. Could not have asked for better service. More