Back

Lexus of Roseville

Roseville, CA

4.8
1,880 Reviews

300 Automall Dr

Roseville, CA

95661

Directions

By Type

Showing 1,880 reviews

May 28, 2021

Excellent, friendly service. I appreciate how Lexus provides a loaner car and cleans my vehicle while it is receiving service as well. Thank you for the great service. More

by JENNIFERCURTSINGER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ashley
Jun 01, 2021 -

Lexus of Roseville responded

Thank you, Jennifer, for sharing your feedback. We're glad to hear that our Lexus of Roseville service department continues to impress you during each visit!

May 28, 2021

Jeremy was great and made a bad day so much better! We couldn’t be happier with our new(to us) Lexus!! Thank you so much! More

by D Gottschalk
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Tachera, Jeremy Monschau
Jun 01, 2021 -

Lexus of Roseville responded

Thank you for the great review! We are thrilled to hear that Jeremy went the extra mile to assist with your purchase. Drive safely in your new vehicle, and we hope to see you again at Lexus of Roseville!

May 27, 2021

Trent was knowledgeable about the vehicle and educated us without pressuring us. This was a seamless and positive auto-purchase experience. We felt valued as customers. More

by JH
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Tachera, Scott Silverman, Tristan Regnani
May 27, 2021 -

Lexus of Roseville responded

Thank you for the great review! We are thrilled to hear that you had such a successful experience working with Trent and the team. Drive safely in your new vehicle, and enjoy it! We hope to see you back at Lexus of Roseville down the road!

May 27, 2021

Boris was very helpful but not pushy when we came to just look at cars. When we decided to make the purchase everything went smooth. Everyone was very professional and nice. More

by DAWN_STEFANI
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Hunt, Boris Velikov
May 28, 2021 -

Lexus of Roseville responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear Boris hit the mark. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Take care! - The Lexus of Roseville Team

May 26, 2021

We have been bringing our cars here for service for almost 20 years. The service has always been excellent and very professional. It's a pleasure to do business with them. More

by MONIZRON
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ashley Pullen
May 26, 2021 -

Lexus of Roseville responded

Thank you for trusting Lexus of Roseville with your business for so many years! We are grateful for our valued customers and hope to deliver our gold standard of service next time you visit. Take care and have a great day!

May 26, 2021

The car I bought was supposed to be in mint condition except for spot in back up camera. Contrary to what the first salesman I talked to, there's a lot of scratches on the car! The weather strip as wel More

by CA680J
Recommend Dealer
No
Employees Worked With
Yargo Basta, Dennis Tachera
Jun 11, 2021 -

Lexus of Roseville responded

Thank you for the feedback and for bringing this to our attention. We apologize that your vehicle fell short of your expectations, and we will share your comments internally to be sure we're communicating the condition of our inventory as clearly and consistently as possible. I also invite you to give me a call directly if you'd like to have a conversation. I'm sorry for any inconvenience this may have caused and hope we have another chance to impress you down the road. Best, Jay U. - General Sales Manager - 916-472-7422

May 26, 2021

Tristan was great. He knew his product and very patiently explained all of the bells ad whistles on my new car. He also kept me in the loop on the status of my car. He offered options and expla More

by BKERR2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Tachera, Tristan Regnani
May 26, 2021 -

Lexus of Roseville responded

We're so pleased to hear that Tristan embodied our commitment to knowledgeable and pressure-free customer service - we'll be sure to pass your compliments along! Thank you for doing business with the team here at Lexus of Roseville, and we hope to see you again soon!

May 26, 2021

EVERYONE is just so nice there! Thank you for your help and answering all my questions. I will always have my vehicle serviced at Roseville! More

by DAMIXER1
Recommend Dealer
Yes
Employees Worked With
Tyisha
May 26, 2021 -

Lexus of Roseville responded

We are thrilled to see your feedback! Nothing makes us happier than seeing our valued customer's positive feedback. It is validating to hear that we are delivering this level of service. We look forward to the next time you visit Lexus of Roseville. Take care!

May 26, 2021

Lexus of Roseville is VERY Fortunate to have Scott Silverman selling LEXUS !! He knows THE Product! He is always easy to Communicate with and understands our needs. Thank you Scott ! More

by RESERVAES1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Tachera, Scott Silverman, Jarrett Schultz
May 26, 2021 -

Lexus of Roseville responded

Thank you for the stellar review and glowing feedback about Scott - we will be sure to pass your kudos along! We wish you safe travels and hope to see you back at Lexus of Roseville again soon!

May 26, 2021

I really enjoy the wonderful experience at Lexus in Roseville. From the moment I park my car to be service I’m always greeted by someone outside which is so nice. While inside the team is very organize More

by long7n
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tascha
May 27, 2021 -

Lexus of Roseville responded

Thank you for your review of Lexus of Roseville! It's fantastic to see that Tascha and the rest of our service department continue to impress you. We're grateful for your loyalty and we look forward to seeing you next time!

...
94
...