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Lexus of Roseville

Roseville, CA

4.8
1,880 Reviews

300 Automall Dr

Roseville, CA

95661

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Showing 1,880 reviews

June 06, 2021

Everyone involved in the service of the car did a great job. They are very efficient, friendly, and welcoming. I especially like working with Natascha. More

by KARENSERRAO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Natascha Wells
Jun 07, 2021 -

Lexus of Roseville responded

We appreciate your confidence in our team to get the job done. Drive safely, and we hope to see you back at Lexus of Roseville!

June 04, 2021

My wife’s 2010 Lexus ES350 would not start. I got a quick appointment and 20,000 mile service. Running great. Low battery. Service Great! It only has 21,000 miles! More

by WILLIAM.YOUNG10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Anhaiser
Jun 04, 2021 -

Lexus of Roseville responded

It's great to hear that your wife's 2010 Lexus ES 350 is up and running again. Thank you for visiting us at Lexus of Roseville and taking time to post a review! We wish you and your family safe driving.

June 04, 2021

Great service did not play games got the car at the price we agreed upon the time to complete the deal from start to finish was good More

by JEFF9985
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Tachera, Tristan Regnani
Jun 04, 2021 -

Lexus of Roseville responded

We can't ask for a better review than this. Thank you so much, Jeff, for trusting Lexus of Roseville with your business! We hope that your new vehicle is treating you well.

June 04, 2021

The lady service advisor named Claire was so nice and easy to work with. She made me feel at home. I will come back again. More

by palmadalen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clare
Jun 04, 2021 -

Lexus of Roseville responded

It's wonderful to hear that Claire provided excellent service which earned your business. Thank you so much for trusting Lexus of Roseville with your vehicle! We look forward to serving you next time.

June 04, 2021

The lady advisor was nice not like the last time with a male advisor. He Didn’t have time to listen and rushed to meeting, More

by BACH_OF_PI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brent Colley
Jun 11, 2021 -

Lexus of Roseville responded

This review is a bit disappointing to read. We always strive for exceptional service here, and I would be more than willing to speak with you directly to ensure we address this with the appropriate personnel. Please don't hesitate to give me a call. Thank you, Jay U. - General Sales Manager - 916-472-7422

June 04, 2021

Brent is the best! I appreciate his honesty and his attention to detail! He’s been my service advisor for years and I hope he doesn’t retire anytime soon! I’ve always been extremely pleased with the cu More

by PAMTHOMPSON7
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brent Colley
Jun 04, 2021 -

Lexus of Roseville responded

Thank you for taking the time to leave us a review! We are pleased to hear that Brent took good care of you here at Lexus of Roseville, and we will certainly let him know that you appreciate his help. We are grateful for your longtime business, and we look forward to your next visit!

June 03, 2021

Paul was very kind and also helpful. He help us to set up everything and teach us how to us things in my new car. He is wonderful. More

by CHAFANG1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul I forgot his last name , Dennis Tachera, Mark Elamad
Jun 04, 2021 -

Lexus of Roseville responded

Thank you for taking time to commend Paul! We are delighted to hear that he went over the features of your new vehicle so that you can be confident out on the roads. All of us at Lexus of Roseville are grateful for your business!

June 02, 2021

I worked with Joe and he was outstanding. I was in and out quickly and my time wasn't wasted. In addition there was absolutely no pressure. Overall it was the best experience I've had at a dealership an More

by Ahmad
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Nazer
Jun 02, 2021 -

Lexus of Roseville responded

Ahmad - We are happy to hear about your positive visit with us at Lexus of Roseville! It makes our day that Joe welcomed you into our dealership and provided a seamless car-buying process. Thank you for stopping by and we hope you enjoy the new ride. Drive safe and have a great day!

June 02, 2021

I have been a customer of Lexus of Roseville for many years. The maintenance provide for my car has been excellent. I especially appreciate Brent Colley who has advised and assured that the services pr More

by Norman Ashcraft
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brent Colley
Jun 02, 2021 -

Lexus of Roseville responded

Norman - Thank you for the great review! We are thrilled to hear that you had such a successful experience working with Brent and the Lexus of Roseville team. Drive safely, and we hope to see you again down the road!

June 02, 2021

I have always received 5 star service from Lexus. This time was an excellent experience as well. Brent always provides professional, courteous and prompt service. More

by RAM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brent Colley
Jun 02, 2021 -

Lexus of Roseville responded

We are delighted to hear that you are always so well taken care of by Brent and the team! Thank you for your continued business and your confidence in Lexus of Roseville. We look forward to welcoming you back next time!

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