Lexus of Roseville

Great car just took a long time to get out of there. You should invest in a money machine. That’s all I got to say should invest in a money machine. That’s all I got to say More

Ok since the times l have been visiting Lexus of Roseville l have not had such an exceptional service before. I mean excellent service 👌 I have had good services before but not like this one. My Roseville l have not had such an exceptional service before. I mean excellent service 👌 I have had good services before but not like this one. My service advisor was amazingly good and l sincerely appreciate every aspect of it. Firstly l wasn't able to make my scheduled appointment. I got there around 2 hrs later than l was scheduled for and l feared they wouldn't take me in. Even when l pulled in. I was told they might not be able to serve me but when they asked my service advisor he didn't send me away instead he suggested they could give me a car rental for free till Monday. If l am not mistaken his name is Brent....he welcomed me with a happy face and was so kind throughout my meeting with him. I was totally chocked when he said it's a very busy day and we happen to be just 2 of us today. We indeed have seen about 65 to 80 cars today. I looked at him with so much surprise that he was still receiving customers with so much smile on his face and he was willing to help without any hesitation and he took me in even when he had a choice to say no since l missed my appointment. I was so happy l met him. And of course he is my go to from now on. I LOVE MY SERVICE ON SATURDAY!!! FOR THIS KIND OF SERVICE I WILL COME AGAIN!!! More

Quick and professional service as always. I can't believe you think you should decide how many words my review should take. Total xxxxxxxx. Last time filling this out. believe you think you should decide how many words my review should take. Total xxxxxxxx. Last time filling this out. More

Two days after we purchased a used Lincoln I called my sales person with two questions. He said he would find out the answers and call me back. Never heard back. sales person with two questions. He said he would find out the answers and call me back. Never heard back. More

Great experience overall. Signing delays should be reviewed to improve customer service. Som was very knowledgeable on the product overall, made it easier to comparison shop different models reviewed to improve customer service. Som was very knowledgeable on the product overall, made it easier to comparison shop different models More

Amazing team I had a good experience with all members of the team what a great dealership to do business with I bought two cars! the team what a great dealership to do business with I bought two cars! More

Overall everyone was very helpful and communicated well. The service did take more thantwice as long as what was quoted however the service department was very helpful in offering a loaner car. Howe well. The service did take more thantwice as long as what was quoted however the service department was very helpful in offering a loaner car. However, the littlest thing is the most aggravating. The serviceman did not turn off the "Service Required" prompt in the dash. So now I have to make a trip back when I can find time to have that taken care of. I left for three hours then came back and waited for an additional hour. Time quotes was 1.5 - 2 hours. More

we bought used bmw x3 from . we are happy with our purchase so Thank you so much joe nazer. he was very helpful and professrional .excellent customer service! purchase so Thank you so much joe nazer. he was very helpful and professrional .excellent customer service! More

Everyone involved in the service of the car did a great job. They are very efficient, friendly, and welcoming. I especially like working with Natascha. job. They are very efficient, friendly, and welcoming. I especially like working with Natascha. More

My wife’s 2010 Lexus ES350 would not start. I got a quick appointment and 20,000 mile service. Running great. Low battery. Service Great! It only has 21,000 miles! appointment and 20,000 mile service. Running great. Low battery. Service Great! It only has 21,000 miles! More