Lexus of Roseville

Comfortable, pleasant lounge. Appointment was easy to make. All service was completed and car washed. Communication during service time could have been improved. make. All service was completed and car washed. Communication during service time could have been improved. More

I always feel well taken care of at Lexus Roseville! The customer care is exceptional. Thank you Ashley for the top notch customer service! customer care is exceptional. Thank you Ashley for the top notch customer service! More

I have very happy with my service experience at Lexus of Roseville. My only inconvenience was that the advisor called my husband's number to let us know the car was done instead of my number, which was awkw Roseville. My only inconvenience was that the advisor called my husband's number to let us know the car was done instead of my number, which was awkward since I was the one waiting for the car. But everything else was great. More

It is surprising to see that just doing a tire rotation costed me $48. In this tire rotation nothing was checked as per feedback. Would have been good to know the pricing in advance on website. costed me $48. In this tire rotation nothing was checked as per feedback. Would have been good to know the pricing in advance on website. More

Lexus of Roseville is super thorough when it comes to service. They found items that could have become real problems. We were also able to take advantage of the extended warranty we had purchased with service. They found items that could have become real problems. We were also able to take advantage of the extended warranty we had purchased with the card. I also love getting a loaner, while they service the car. Our service rep, Nelson Rodriguez was prompt, friendly, and ready to answer any questions. The staff works well together in giving their customers reassurance that they will drive away safe and secure. Thank you, Lexus of Roseville for 6 years of satisfaction. 👏🏼👏🏼👏🏼 More

Too bad you can only answer yes or no. I have had a mixed experience with Lexus of Roseville. The service department has been great to work with once you are actually at the dealership. BUT, it took me 4 ph experience with Lexus of Roseville. The service department has been great to work with once you are actually at the dealership. BUT, it took me 4 phone calls and 3 times on line with "live chat" to talk to someone. I had a simple question before bringing my car in and just couldn't get anyone to call me back. I was finally lucking to get a phone receptionist to find a service writer in order to get my question answered. Very frustrating! Once I was at the dealership the people are very nice and take good care of you. Can't explain the the communication part though. More

Yargo made the car buying experience very easy. I really appreciate his update during the 1.5 month period I waited for the car. I highly suggest for all car people searching on the internet for a Lexus to appreciate his update during the 1.5 month period I waited for the car. I highly suggest for all car people searching on the internet for a Lexus to connect with Yargo. More

Nick was very helpful in explaining features of my Lexus I did not understand. He said to call him if I have additional questions at any time. I appreciated his patience. I did not understand. He said to call him if I have additional questions at any time. I appreciated his patience. More

My family and I drove 2.5 to the Auto Mall, but our time was well worth it. Mr. Boris Velikov was very professional, honest, friendly and very helpful. He Kindly, guided us through all the paperwork. Thank was well worth it. Mr. Boris Velikov was very professional, honest, friendly and very helpful. He Kindly, guided us through all the paperwork. Thank you Mr. Velikov! More

Excellent from start to finish. Yargo was so respectful and kind. It was nice to feel that I had him on my side throughout the transaction. and kind. It was nice to feel that I had him on my side throughout the transaction. More