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Lexus of Roseville

Roseville, CA

4.8
1,878 Reviews

300 Automall Dr

Roseville, CA

95661

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Showing 1,878 reviews

June 28, 2021

I appreciate everything that was done to correct the previous issues but the seal on the bumper was not cared for. I love Lexus and their customer service but I was let down on this one. Hopefully I wil More

by eml57sbcglobal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Anhaiser
Jul 03, 2021 -

Lexus of Roseville responded

Thank you for taking time to post a review. Customer satisfaction is our highest priority so I would appreciate the chance to speak with you about this situation directly. I'm going to look for your contact information, but please consider giving me a call. Jay U. - General Sales Manager - 916-472-7422

June 28, 2021

Everyone at the Roseville dealership/service is great! I have always had the best experiences with service! More

by SKBNNELSON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Marquis
Jun 29, 2021 -

Lexus of Roseville responded

Thank you for the wonderful review and for being a loyal Lexus of Roseville customer! We appreciate your support and hope to see you again soon!

June 28, 2021

It was a wonderful experience and my vehicle was serviced and ready as promised. I even got a loaner vehicle to use for the day. More

by hao008
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Rugg
Jun 28, 2021 -

Lexus of Roseville responded

Thank you for taking the time to leave us a review! It was our pleasure to service your vehicle here at Lexus of Roseville, and if you ever need anything else, don't hesitate to come back and see us again!

June 28, 2021

The 20,000 mile check-up took exactly as much time as I was told. Everyone was pleasant. More

by tofog
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
None of the above people contacted me.
Jun 28, 2021 -

Lexus of Roseville responded

Thank you for the review! It was our pleasure to assist you here at Lexus of Roseville, and if you ever need anything else, don't hesitate to come back and see us again!

June 26, 2021

Nelson and lead mechanic were awesome!!! We didn’t expect to receive the car back so quickly. They also explained everything very thoroughly, very courteous and efficient. More

by JWISSENBACK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Rugg, Brent Colley, Matt Anhaiser
Jun 28, 2021 -

Lexus of Roseville responded

We love when we can exceed our guests' expectations for the auto servicing experience! Thank you for trusting Nelson and the rest of the Lexus of Roseville team with your business - we hope to have the pleasure of assisting you again in the future! Take care!

June 26, 2021

He was very helpful and explained everything and answered all my questions. He did his best to make me and my son happy and grateful. More

by SIMAYAZDI
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Hunt, Tristan Regnani
Jun 28, 2021 -

Lexus of Roseville responded

Thank you for taking the time to leave us a review! We are pleased to hear that you and your son had a great experience working with our team at Lexus of Roseville, and we hope to see you again sometime!

June 26, 2021

All the people in the dealership were friendly and accommodating. They handled my auto purchase very efficiently and we’re very reasonable in arriving at a final price. The dealer representative, Jere More

by William Swearingen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Monschau
Jun 28, 2021 -

Lexus of Roseville responded

William - "Friendly and accomodating" is exactly the type of service we strive to provide our valued guests! We are happy to hear we could assist you with your car purchase and will be sure to give Jeremy your kudos. Enjoy the new ride! - Lexus of Roseville

June 25, 2021

My husband and I had a wonderful experience. Yargo Basra was very kind and knowledgeable. My experience getting my first Lexus was a great one. More

by GIAROY
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yargo Basta, Dennis Tachera
Jun 25, 2021 -

Lexus of Roseville responded

Thank you for taking the time to leave us a review! We are pleased to hear that Yargo took such good care of you and your husband here at Lexus of Roseville, and we will certainly let him know that you appreciate his help. We hope that you continue to enjoy your new ride!

June 25, 2021

Very nice and helpful people, efficient, although the loaner cars are so nice I am tempted to upgrade! More

by ANN232
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Monschau
Jun 25, 2021 -

Lexus of Roseville responded

Thank you for taking the time to leave us a review! It is always a pleasure to assist you here at Lexus of Roseville, and we look forward to your next visit!

June 24, 2021

We were searching for a car for our daughter and connected with Scott Silverman at Lexus of Roseville. He was very knowledgeable and professional. We never felt pressured and were extremely glad we More

by JASVIRCHUMBER1974
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yargo Basta, Lynn Slater, Scott Silverman
Jun 25, 2021 -

Lexus of Roseville responded

Thank you so much for trusting Lexus of Roseville with such an important purchase! We love to hear that Scott delivered pressure-free service, and we hope that your daughter absolutely loves her new vehicle. Safe driving to you and your family!

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