
Lexus of Roseville
Roseville, CA
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Called over the phone and spoke to Tristan. Very professional salesman. Made my appointment and when I arrived he was ready to attend me. Got the deal done and couldn’t be happier with the overall e professional salesman. Made my appointment and when I arrived he was ready to attend me. Got the deal done and couldn’t be happier with the overall experience More
Kevin was nice and there was no pressure to buy. We were buying the used car to immediately take it out of state and they worked that out with a tiny bit of extra effort. I think I was conned (easily to be buying the used car to immediately take it out of state and they worked that out with a tiny bit of extra effort. I think I was conned (easily to be fair) into buying the KARR alarm which doesn't look like it provides as nearly as much as it should and might also allow the dealership to open the doors remotely even now that I've bought the car. Still, they were still super nice and made things go as smoothly as possible, especially since it took hours to get the deal done and the paperwork all finished. More
The service department staff was very courteous and the use of a loaner car was great. The scheduled maintenance was done thoroughly, quickly, and my vehicle was even washed! use of a loaner car was great. The scheduled maintenance was done thoroughly, quickly, and my vehicle was even washed! More
The facility is very clean, with plenty of seating. The repairs/maintenance were complete and finished on time. The use of loaner cars helped greatly during the 3-4 hour service. repairs/maintenance were complete and finished on time. The use of loaner cars helped greatly during the 3-4 hour service. More
My service work was completed right on time (90 minutes). The lounge was an easy place to wait while the work was being done. I always appreciate the thorough car wash and friendly check out process. Than The lounge was an easy place to wait while the work was being done. I always appreciate the thorough car wash and friendly check out process. Thank you Lexus of Roseville! More
Very polite and customer service oriented staff. Brent in the service department took care of the service recall and even detailed the truck along with topping off the tank. Definitely thinking about swa in the service department took care of the service recall and even detailed the truck along with topping off the tank. Definitely thinking about swapping some of my BMWs for Lexus vehicles based on the quality products Lexus produces and their support experience. More
The comfort and efficiency with witch our Lexus service appointment was handled was at an exemplary level. This experience reminds us why we chose to purchase another Lexus vehicle among all the competitio appointment was handled was at an exemplary level. This experience reminds us why we chose to purchase another Lexus vehicle among all the competition. More
Lexus is a efficient and reliable company that keeps their customers well informed about recalls and safety matters. They're also through in their 16 point inspection checks on their vehicles. their customers well informed about recalls and safety matters. They're also through in their 16 point inspection checks on their vehicles. More
The people are very friendly, enjoy what they do and they are prompt with the service. Service is great and easy to get appointment. Work done on time and great. are prompt with the service. Service is great and easy to get appointment. Work done on time and great. More