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Lexus of Roseville

Roseville, CA

4.8
1,830 Reviews

300 Automall Dr

Roseville, CA

95661

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Showing 1,830 reviews

April 17, 2024

Very clean, immaculate dealership! Service personnel are very courteous, friendly and personable. My service advisor is a professional person; listens to my car issues and keeps me inf More

by normreyes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clare Smith, service advisor
Apr 17, 2024 -

Lexus of Roseville responded

We're delighted to know you had a great experience at Lexus of Roseville! It's wonderful that our team was able to assist with your car issues and keep you informed. We appreciate the feedback, and we'll be sure to continue offering complimentary car washes after service. Safe travels!

April 13, 2024

Brent was very attentive to my needs and suggested better options. He even provided a loaner. More

by CRAIGNMULLIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent Colley
Apr 15, 2024 -

Lexus of Roseville responded

Graig, thank you for stopping in at Lexus of Roseville for service and leaving Lexus of Roseville a five-star review! We are glad that Brent was attentive and ensured you had a loaner vehicle. See you down the road!

April 12, 2024

Ashley was fantastic and kept me in the loop on the status of my vehicle. She provided the best customer service and will be going here for all of my service needs! More

by R. Rodrigues
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley
Apr 12, 2024 -

Lexus of Roseville responded

We're so glad to know Ashley kept you updated and provided top-notch service at Lexus of Roseville. We look forward to assisting with all your future service needs!

April 12, 2024

Had our 5k miles maintenance/changed oil scheduled for 2:30pm yesterday ..got there way early and our customer service guy, Chris Lawson was able to assist us and got our vehicle taken cared of right away More

by Leif14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Lawson
Apr 15, 2024 -

Lexus of Roseville responded

We're delighted to know that Chris and our team at Lexus of Roseville were able to assist you promptly and professionally. It's great to hear your ES 350 is well taken care of! Thanks for the kudos, we appreciate it!

April 11, 2024

Dealership was very friendly and clean, employees were very personable and knowledgeable. It was a great experience! More

by jcarroll329
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Charlie Hunt, Sam Farraj, Sorin Cristea
Apr 11, 2024 -

Lexus of Roseville responded

Thanks for the positive feedback! We're glad you had a great experience at Lexus of Roseville and found our team to be friendly and knowledgeable.

April 04, 2024

Bought a new Lexus ES350 from Sam Jaffj who spent a lot of time with us in choosing our car and explaining the technology. He was very thoughtful and patient and gave us the best car buying experience ever More

by Vague1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Farraj
Apr 04, 2024 -

Lexus of Roseville responded

We're delighted to know that you had a great car buying experience with Sam at Lexus of Roseville! His dedication to explaining the technology and helping customers make informed decisions is truly appreciated. Enjoy your new Lexus ES 350!

April 03, 2024

Great customer service, no pressure at all, sales person very helpful when asked about procedure and car performance. More

by oscarporras
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dillion
Apr 04, 2024 -

Lexus of Roseville responded

We're glad to know you had a great experience with our team at Lexus of Roseville. We always aim for top-notch customer service and are happy we could provide that for you!

April 02, 2024

Very attentive salesman. It was an enjoyable and stress free experience. Definitely a story we’re going to be sharing for a long time. More

by Josemendez
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Boris Velikov
Apr 03, 2024 -

Lexus of Roseville responded

Jose, we're delighted to know that you had a stress-free and enjoyable experience at Lexus of Roseville. Thanks for sharing your story with us!

March 29, 2024

Sometimes male dominated dealers aren’t that interested in appealing to women. Not true for this dealership. They were attentive to my needs and had no problem explaining some service points to me. They re More

by CD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Lowe
Mar 31, 2024 -

Lexus of Roseville responded

We're glad to know that you felt valued and well-served at Lexus of Roseville. Our team is committed to providing excellent service for all customers, regardless of gender. Thanks for your positive feedback!

March 26, 2024

Clare is absolutely outstanding. One of best Lexus Associates I have dealt with at Lexus Roseville. More

by melwoods62
Recommend Dealer
Yes
Employees Worked With
Clare
Mar 26, 2024 -

Lexus of Roseville responded

Mel, it makes our day to see this praise for Clare! We'll be sure to pass along the kind words. Thank you for being a Lexus of Roseville customer!

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