Lexus of Roseville

Everyone was wonderful in. Will always use Roseville Lexus. Ashley is a great service adviser and explained everything to me and I appreciate that aspect. Lexus. Ashley is a great service adviser and explained everything to me and I appreciate that aspect. More

Clare was super super great again knowledgeable. Easy to deal with, prepared. Explained everything. Car on time as promised. Will ask for her every time. deal with, prepared. Explained everything. Car on time as promised. Will ask for her every time. More

I took my car in for a recall and they were going to clean the inside of my car. The inside of my car was not vacuumed or wiped down clean the inside of my car. The inside of my car was not vacuumed or wiped down More

Joe Nazer has the best customer service ever! He listened to our needs and took his time to serve us and walk us through all our options. He is very professional and passionate about what he does a listened to our needs and took his time to serve us and walk us through all our options. He is very professional and passionate about what he does and the quality of the lexus cars. We will recommend him to our friends and family with confidence. He also made sure to let us know to call him back once we had a chance to drive the car for a while so he can address all our questions. We will take him up on his offer as we learn about all the great features our ES 350 has to offer! More

Joe is friendly, helpful, and professional. He made sure we got the deal we wanted. We walked away feeling great and not feeling like we got a bad deal. we got the deal we wanted. We walked away feeling great and not feeling like we got a bad deal. More

Brought my car in for a lube and oil change. As always service is excellent, friendly and appointment was on time. I had a question and it was answered to my satisfaction. service is excellent, friendly and appointment was on time. I had a question and it was answered to my satisfaction. More

Brent is a personable guy. Always returns calls. Goes over all car issues and recommendations. I didn’t have to wait that long after my scheduled appointment. over all car issues and recommendations. I didn’t have to wait that long after my scheduled appointment. More

The appointment was booked for the time I wanted. Brent is excellent at his job because he listens and gets the service done. The car was ready in time and I was very satisfied with the service. is excellent at his job because he listens and gets the service done. The car was ready in time and I was very satisfied with the service. More

Brought the car in for an oil change and found out there was a recall for the fuel pump. Luckily they could do both but didn’t have a grill pump. Had to leave the car longer to get the work completed. No c was a recall for the fuel pump. Luckily they could do both but didn’t have a grill pump. Had to leave the car longer to get the work completed. No car wash due to drought in California. I feel a discount of $5 to $10 world have been nice. I’m going to have to pay that to get my car washed since it sat outside over the weekend. The windows were wiped and streaky. However the car of running well and I’m not stalling out somewhere. Thank you for that. More

Sad to say I was very disappointed with my service this time. I have been taking my Lexus RCF here for almost 4 years now. Every time I’ve been here my service rep was familiar with my car, this time they time. I have been taking my Lexus RCF here for almost 4 years now. Every time I’ve been here my service rep was familiar with my car, this time they were not. They told me I was not due for an oil change that it was at 10,000 miles. After really looking it up they confirmed I was due to an oil change because it’s every 5000 miles due to it being a specialty car. I really enjoyed having the same service rep that knew me before, this one knew nothing about me or my vehicle. I was always given a loaner vehicle when I came in for a service, they told me they are under new ownership and they no longer do that. No warning, no call. Definitely screwed up my plans for the day. Needless to say I was attempted to be sold on a few services that I did not need for my vehicle. I friendly declined some services that I felt were unnecessary. Then I waited over two hours for an oil change with a scheduled appointment. More