Lexus of Roseville

Jeremy was extremely helpful and so courteous. He really went to bat for us. We are really grateful and would consult with him when we acquire another Lexus. Thank you Jeremy. went to bat for us. We are really grateful and would consult with him when we acquire another Lexus. Thank you Jeremy. More

Brent in service is great to me and takes great care of my car!!!! Always works me in to his schedule and treats me fair !!!!! my car!!!! Always works me in to his schedule and treats me fair !!!!! More

$26,903. For a Chevy Malibu listed for 15k! I think I got xxxxed! What do you think! Should be a crime for what they did xxxxed! What do you think! Should be a crime for what they did More

Lexus of Roseville is always efficient, thorough, friendly and most of all competent in servicing my car. I will continue to utilize their services in the future. friendly and most of all competent in servicing my car. I will continue to utilize their services in the future. More

The customer service and communication from everyone was outstanding. We had a electrical issue with our vehicle and we were accommodated immediately. Upon our arrival we were greeted by Dave Rugg and he ha outstanding. We had a electrical issue with our vehicle and we were accommodated immediately. Upon our arrival we were greeted by Dave Rugg and he handed us off to Brent Colley. Brent kept us updated on repairs and contacted us when vehicle was ready for pickup. Lexus of Roseville has been outstanding in all areas of sales and service for the 17+ years we have owned a Lexus product. More

The person who assisted us was excellent -Tristan R.- showed us the car virtually prior to seeing the car as we leave 3 hours away during a very hot hot day showed us the car virtually prior to seeing the car as we leave 3 hours away during a very hot hot day More

Outstanding customer experience. Nelson is very pleasant to work with. Everyone was very efficient and friendly. The lounge was very comfortable place to wait while the work was being done. to work with. Everyone was very efficient and friendly. The lounge was very comfortable place to wait while the work was being done. More

My appointment was at 8am for a simple oil change. It took a little over 1 hour and 30 minutes to get my keys. Oil change was more expensive than the last time I visited. I was charged $80 just for oil w took a little over 1 hour and 30 minutes to get my keys. Oil change was more expensive than the last time I visited. I was charged $80 just for oil when I can buy 10qts for about half that price, I'm assuming the dealership gets it even cheaper because it's bought in bulk. My car takes a little less than 10qts. A lot has changed since my last visit with staffing and clearly the pricing. Everyone was polite but my overall experience was still very disappointing compared to last time. More

My service Rep. Brent is wonderful, so smart and helpful. Offered a loaner car which I decided not to use. Like you wide open waiting area . Nice perks of water and coffee. Offered a loaner car which I decided not to use. Like you wide open waiting area . Nice perks of water and coffee. More

My husband and I were most please with the service we received. Everyone was so efficient and friendly... And our loaner car was wonderful! I highly recommend Lexus of Roseville! received. Everyone was so efficient and friendly... And our loaner car was wonderful! I highly recommend Lexus of Roseville! More